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For your robotic process automation (RPA) program to be successful, you need to follow a general framework and governance model. This book covers, in detail, what they should look like and how to adapt them to your organization. Introducing Robotic Process Automation to Your Organization is structured to enable you, a novice to RPA, to successfully implement an RPA program at your company. RPA is rapidly growing in use, but is only starting to be taught at a university level. Many mid-level managers will be tasked with introducing an RPA program at their organizations as senior management learns of its efficacy, but will be unfamiliar with how to do so. This book provides you with the skills and information you need to make an informed decision. For decades, there has been much discussion about the fast pace of technology, the rapidly changing technology environment, and the need for companies to be on the cutting edge to remain competitive or even relevant. In this ever-changing environment, there is a need to know what can be done in terms of current processes, here and now, that will increase efficiency, benefit customers, and improve profitability. One option is RPA. This book includes information to assist you in getting the required buy-in and identifying the first few processes for automation. A structure for identifying opportunities on an ongoing basis is detailed, along with concepts that must be considered for solution design and deployment. Throughout the book there are several "pause and consider" statements to help you think about how principles pertain to your organization. Additionally, there are tips included that offer short, concrete suggestions on how to help implement the particular step being discussed. What You Will Learn Know the benefits of robotic process automation (RPA) Understand the limitations of RPA Ask the right questions to determine whether a process is a good candidate for automation Obtain buy-in from skeptics at the senior and middle manager levels, and from line workers Be familiar with the structure required for success This book is for middle managers who have either identified the need for robotic process automation (RPA) in their organization or have been directed by senior management to explore the possibility of introducing RPA to their organization. Managers at all levels who hear about RPA, either through conferences, professional associations, or industry publications, and want to know more will find the book useful. And students of business and technology who wish to broaden their understanding of important current trends will want to red this book.
While Robotic Process Automation (RPA) has been around for about 20 years, it has hit an inflection point because of the convergence of cloud computing, big data and AI. This book shows you how to leverage RPA effectively in your company to automate repetitive and rules-based processes, such as scheduling, inputting/transferring data, cut and paste, filling out forms, and search. Using practical aspects of implementing the technology (based on case studies and industry best practices), you’ll see how companies have been able to realize substantial ROI (Return On Investment) with their implementations, such as by lessening the need for hiring or outsourcing. By understanding the core concepts of RPA, you’ll also see that the technology significantly increases compliance – leading to fewer issues with regulations – and minimizes costly errors. RPA software revenues have recently soared by over 60 percent, which is the fastest ramp in the tech industry, and they are expected to exceed $1 billion by the end of 2019. It is generally seamless with legacy IT environments, making it easier for companies to pursue a strategy of digital transformation and can even be a gateway to AI. The Robotic Process Automation Handbook puts everything you need to know into one place to be a part of this wave. What You'll Learn Develop the right strategy and planDeal with resistance and fears from employeesTake an in-depth look at the leading RPA systems, including where they are most effective, the risks and the costsEvaluate an RPA system Who This Book Is For IT specialists and managers at mid-to-large companies
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Learn how to design and develop robotic process automation solutions with Blue Prism to perform important tasks that enable value creation in your work Key FeaturesDevelop robots with Blue PrismAutomate your work processes with Blue PrismLearn basic skills required to train a robot for process automationBook Description Robotic process automation is a form of business process automation where user-configured robots can emulate the actions of users. Blue Prism is a pioneer of robotic process automation software, and this book gives you a solid foundation to programming robots with Blue Prism. If you've been tasked with automating work processes, but don't know where to start, this is the book for you! You begin with the business case for robotic process automation, and then move to implementation techniques with the leading software for enterprise automation, Blue Prism. You will become familiar with the Blue Prism Studio by creating your first process. You will build upon this by adding pages, data items, blocks, collections, and loops. You will build more complex processes by learning about actions, decisions, choices, and calculations. You will move on to teach your robot to interact with applications such as Internet Explorer. This can be used for spying elements that identify what your robot needs to interact with on the screen. You will build the logic behind a business objects by using read, write, and wait stages. You will then enable your robot to read and write to Excel and CSV files. This will finally lead you to train your robot to read and send emails in Outlook. You will learn about the Control Room, where you will practice adding items to a queue, processing the items and updating the work status. Towards the end of this book you will also teach your robot to handle errors and deal with exceptions. The book concludes with tips and coding best practices for Blue Prism. What you will learnLearn why and when to introduce robotic automation into your business processesWork with Blue Prism StudioCreate automation processes in Blue PrismMake use of decisions and choices in your robotsUse UI Automation mode, HTML mode, Region mode, and spyingLearn how to raise exceptionsGet the robot to deal with errorsLearn Blue Prism coding best practicesWho this book is for The book is aimed at end users such as citizen developers who create business processes, but may not have the basic programming skills required to train a robot. No experience of BluePrism is required.
For your robotic process automation (RPA) program to be successful, you need to follow a general framework and governance model. This book covers, in detail, what they should look like and how to adapt them to your organization. Introducing Robotic Process Automation to Your Organization is structured to enable you, a novice to RPA, to successfully implement an RPA program at your company. RPA is rapidly growing in use, but is only starting to be taught at a university level. Many mid-level managers will be tasked with introducing an RPA program at their organizations as senior management learns of its efficacy, but will be unfamiliar with how to do so. This book provides you with the skills and information you need to make an informed decision. ​For decades, there has been much discussion about the fast pace of technology, the rapidly changing technology environment, and the need for companies to be on the cutting edge to remain competitive or even relevant. In this ever-changing environment, there is a need to know what can be done in terms of current processes, here and now, that will increase efficiency, benefit customers, and improve profitability. One option is RPA. This book includes information to assist you in getting the required buy-in and identifying the first few processes for automation. A structure for identifying opportunities on an ongoing basis is detailed, along with concepts that must be considered for solution design and deployment. Throughout the book there are several "pause and consider" statements to help you think about how principles pertain to your organization. Additionally, there are tips included that offer short, concrete suggestions on how to help implement the particular step being discussed. What You Will Learn Know the benefits of robotic process automation (RPA) Understand the limitations of RPA Ask the right questions to determine whether a process is a good candidate for automation Obtain buy-in from skeptics at the senior and middle manager levels, and from line workers Be familiar with the structure required for success Who This Book is For Middle managers who have either identified the need for robotic process automation (RPA) in their organization or have been directed by senior management to explore the possibility of introducing RPA to their organization; managers at all levels who hear about RPA, either through conferences, professional associations, or industry publications, and want to know more; students of business and technology who wish to broaden their understanding of important current trends.
Learn RPA by building business solutions such as ERP and CRM automation, software robots, and intelligent process automation from scratch Key FeaturesUse popular RPA tools Automation Anywhere A2019 and UiPath, for real-world task automationBuild automation solutions for domains such as System Administration, Finance, HR, Supply Chain, and Customer RelationsExtend your RPA capabilities by implementing Intelligent process automation with APIs and AIBook Description Robotic Process automation helps businesses to automate monotonous tasks that can be performed by machines. This project-based guide will help you progress through easy to more advanced RPA projects. You'll learn the principles of RPA and how to architect solutions to meet the demands of business automation, along with exploring the most popular RPA tools - UiPath and Automation Anywhere. In the first part, you'll learn how to use UiPath by building a simple helpdesk ticket system. You'll then automate CRM systems by integrating Excel data with UiPath. After this, the book will guide you through building an AI-based social media moderator using Google Cloud Vision API. In the second part, you'll learn about Automation Anywhere's latest Cloud RPA platform (A2019) by creating projects such as an automated ERP administration system, an AI bot for order and invoice processing, and an automated emergency notification system for employees. Later, you'll get hands-on with advanced RPA tasks such as invoking APIs, before covering complex concepts such as Artificial Intelligence (AI) and machine learning in automation to take your understanding of RPA to the next level. By the end of the book, you'll have a solid foundation in RPA with experience in building real-world projects. What you will learnExplore RPA principles, techniques, and tools using an example-driven approachUnderstand the basics of UiPath by building a helpdesk ticket generation systemAutomate read and write operations from Excel in a CRM system using UiPathBuild an AI-based social media moderator platform using Google Cloud Vision API with UiPathExplore how to use Automation Anywhere by building a simple sales order processing systemBuild an automated employee emergency reporting system using Automation AnywhereTest your knowledge of building an automated workflow through fun exercisesWho this book is for This RPA book is for enterprise application developers, software developers, business analysts, or any professional who wants to implement RPA across various domains of the business. The book assumes some understanding of enterprise systems. Computer programming experience will also be beneficial.
The book provides its readers with an overview of the technology and its potential and helps them to place RPA in the context of process management. The readers receive concrete instructions for the implementation of an RPA with all necessary steps, such as adequate process selection, process preparation and many more. Application examples - many of them from the banking industry, but easily transferable to other industries - provide readers with valuable experience and offer support in the successful introduction and application of the technology. This book is a translation of the original German 1st edition Robotic Process Automation (RPA) in der Finanzwirtschaft by Mario Smeets, published by Springer Fachmedien Wiesbaden GmbH, part of Springer Nature in 2019. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors. The book is intended for future or already experienced users of RPA and for anyone interested in the technology. Process or technology managers at all hierarchical levels of IT and organizational areas, as well as users and managers in the business departments - across all industries. The Content Application areas and examples of RPA in the financial industry Technological Background RPA market overview and software solutions Execution of RPA implementations Setting up and introducing RPA governance RPA success factors Special cases and further developments of the RPA technology The authors Mario Smeets is a management consultant for banks, insurance companies and financial service providers. One of his consulting focuses lies in the area of process management and automation. Ralph Erhard is founder of DCP Deutsche Consulting Partner. His consulting focuses include strategic and organizational issues for banks, insurance companies and service providers. Thomas Kaußler is founder of DCP Deutsche Consulting Partner. His consulting focuses include implementation and migration projects for banks, insurance companies, service providers and system providers in the capital market business.
Discover Automation Anywhere best practices and strategies for building scalable automation solutions for your organization Key FeaturesBuild RPA robots using the latest features of cloud-based Automation Anywhere A2019Explore real-world scenarios with AA A2019 to understand the wide range of capabilities available for your RPA projectsBuild complete software robots to automate business processes with the help of step-by-step walkthroughsBook Description With an increase in the number of organizations deploying RPA solutions, Robotic Process Automation (RPA) is quickly becoming the most desired skill set for both developers starting their career and seasoned professionals. This book will show you how to use Automation Anywhere A2019, one of the leading platforms used widely for RPA. Starting with an introduction to RPA and Automation Anywhere, the book will guide you through the registration, installation, and configuration of the Bot agent and Control Room. With the help of easy-to-follow instructions, you'll build your first bot and discover how you can automate tasks with Excel, Word, emails, XML, and PDF files. You'll learn from practical examples based on real-world business scenarios, and gain insights into building more robust and resilient bots, executing external scripts such as VBScripts and Python, and adding error handling routines. By the end of this RPA book, you'll have developed the skills required to install and configure an RPA platform confidently and have a solid understanding of how to build complex and robust, yet performant, bots. What you will learnExplore effective techniques for installing and configuring an Automation Anywhere A2019 platformBuild software robots to automate tasks and simplify complex business processesDesign resilient bots that are modular and reusableUnderstand how to add error handling functionality and discover troubleshooting techniquesDesign bots to automate tasks in Excel, Word, emails, XML, and PDF filesImplement effective automation strategies using RPA best practicesWho this book is for This Automation Anywhere RPA book is for automation engineers, RPA professionals, and automation consultants who are looking to explore the capabilities of Automation Anywhere for building intelligent automation strategy for enterprises. A solid understanding of programming concepts and exposure to the Automation Anywhere platform is necessary to get started with this book.
The digital transformation is in full swing and fundamentally changes how we live, work, and communicate with each other. From retail to finance, many industries see an inflow of new technologies, disruption through innovative platform business models, and employees struggling to cope with the significant shifts occurring. This Fourth Industrial Revolution is predicted to also transform Logistics and Supply Chain Management, with delivery systems becoming automated, smart networks created everywhere, and data being collected and analyzed universally. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution provides a holistic overview of this vital subject clouded by buzz, hype, and misinformation. The book is divided into three themed-sections: Technologies such as self-driving cars or virtual reality are not only electrifying science fiction lovers anymore, but are also increasingly presented as cure-all remedies to supply chain challenges. In The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution, the authors peel back the layers of excitement that have grown around new technologies such as the Internet of Things (IoT), 3D printing, Robotic Process Automation (RPA), Blockchain or Cloud computing, and show use cases that give a glimpse about the fascinating future we can expect. Platforms that allow businesses to centrally acquire and manage their logistics services disrupt an industry that has been relationship-based for centuries. The authors discuss smart contracts, which are one of the most exciting applications of Blockchain, Software as a Service (SaaS) offerings for freight procurement, where numerous data sources can be integrated and decision-making processes automated, and marine terminal operating systems as an integral node for shipments. In The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution, insights are shared into the cold chain industry where companies respond to increasing quality demands, and how European governments are innovatively responding to challenges of cross-border eCommerce. People are a vital element of the digital transformation and must be on board to drive change. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution explains how executives can create sustainable impact and how competencies can be managed in the digital age - especially for sales executives who require urgent upskilling to remain relevant. Best practices are shared for organizational culture change, drawing on studies among senior leaders from the US, Singapore, Thailand, and Australia, and for managing strategic alliances with logistics service providers to offset risks and create cross-functional, cross-company transparency. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution provides realistic insights, a ready-to-use knowledge base, and a working vocabulary about current activities and emerging trends of the Logistics industry. Intended readers are supply chain professionals working for manufacturing, trading, and freight forwarding companies as well as students and all interested parties.
Artificial intelligence touches nearly every part of your day. While you may initially assume that technology such as smart speakers and digital assistants are the extent of it, AI has in fact rapidly become a general-purpose technology, reverberating across industries including transportation, healthcare, financial services, and many more. In our modern era, an understanding of AI and its possibilities for your organization is essential for growth and success. Artificial Intelligence Basics has arrived to equip you with a fundamental, timely grasp of AI and its impact. Author Tom Taulli provides an engaging, non-technical introduction to important concepts such as machine learning, deep learning, natural language processing (NLP), robotics, and more. In addition to guiding you through real-world case studies and practical implementation steps, Taulli uses his expertise to expand on the bigger questions that surround AI. These include societal trends, ethics, and future impact AI will have on world governments, company structures, and daily life. Google, Amazon, Facebook, and similar tech giants are far from the only organizations on which artificial intelligence has had—and will continue to have—an incredibly significant result. AI is the present and the future of your business as well as your home life. Strengthening your prowess on the subject will prove invaluable to your preparation for the future of tech, and Artificial Intelligence Basics is the indispensable guide that you’ve been seeking. What You Will Learn Study the core principles for AI approaches such as machine learning, deep learning, and NLP (Natural Language Processing)Discover the best practices to successfully implement AI by examining case studies including Uber, Facebook, Waymo, UiPath, and Stitch FixUnderstand how AI capabilities for robots can improve businessDeploy chatbots and Robotic Processing Automation (RPA) to save costs and improve customer serviceAvoid costly gotchasRecognize ethical concerns and other risk factors of using artificial intelligenceExamine the secular trends and how they may impact your business Who This Book Is For Readers without a technical background, such as managers, looking to understand AI to evaluate solutions.