K. Madhavan, R.K Bhatt & R. Raman Nair
Published: 2022-01-09
Total Pages: 472
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Perspectives on Knowledge Management The unprecedented developments in Information and communication technologies resulted in the speedy transition of the Industrial society into the Knowledge Society. Now the efficiency in knowledge Management determines the quality, speed and Development in all spheres of human activity. Experts from different academic disciplines have contributed to the growth of this innovative domain of knowledge as well as to the methods and techniques for managing it. Digital technologies make it possible to transfer or access knowledge transcending the limitations of space and time. Knowledge Management processes have started to get much importance along in the manufacturing processes. Knowledge is defined as 'the remembering of previously learned material. This may involve the recall of a wide range of material, from specific facts to complete theories, but all that is required is bringing to mind the appropriate information. Knowledge represents the lowest level of learning outcomes in the cognitive domain'. Knowledge Management is the broad process of locating, organizing, transferring and using the information and expertise within an organization. The overall knowledge management process is supported by four key enablers: leadership, culture, technology, and measurement. In his prophetic words, Management Guru, Peter F. Drucker, observed that "the most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the Manual Worker in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of Knowledge Work and the Knowledge Worker." (Drucker, 1999. Knowledge-Worker Productivity: The Biggest Challenge. CMR41.(2). Considering the importance and relevance of this innovative area that has roots in different subject areas such as information science, Decision science, Social and economic activities, manufacturing, health care systems