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Show your students how to master and maximize enterprise resource planning (ERP) software, which continues to become more critical in business today, with the latest edition of Monk/Wagner's successful CONCEPTS IN ENTERPRISE RESOURCE PLANNING, International Edition. Equip students to use ERP tools to increase growth and productivity as they learn how to effectively combine an organization's numerous functions into one comprehensive, integrated system. CONCEPTS IN ENTERPRISE RESOURCE PLANNING, 4E, International Edition reflects the latest trends and updates in ERP software while demonstrating how to make the most of this important technology.The authors introduce the basic functional areas of business and how they are related. The book demonstrates how information systems that are not effectively integrated fail to support business functions and business processes that extend across functional area boundaries. By contrast, students clearly see how integrated information systems help organizations improve business process and provide managers with accurate, consistent, and current data for making informed strategic decisions. All-new sidebar cases and real examples throughout this edition not only thoroughly introduce the practical aspects of enterprise resource planning, but also prepare readers for ongoing ERP success in business today and tomorrow.
This HOTT Guide defines CRM from different points of view: sales, marketing, customer support and technology. By presenting white papers on the technology, business cases, reports sharing the major trends occurring in the CRM marketplace, interviews with experts in the CRM-field, and a special chapter dedicated to the implementation of CRM in callcenters, the reader will have the most complete file on CRM possible at his disposition.
Accounting Principles, 15th Edition by Jerry Weygandt, Paul Kimmel, and Jill Mitchell provides a practical introduction to introductory accounting from the sole proprietor perspective with a hands-on, active learning experience to improve student understanding, retention, and engagement. Students work through integrated practice at the point of learning with real-world connections and high-quality assessment, ensuring they learn concepts more efficiently and understand the why and how of accounting application. In addition, Accounting Principles, 15th Edition includes a variety of hands-on activities and resources that enhance practical learning and key skills, including running cases, various data analytics assignments, and coverage of leading industry topics. These resources help develop critical thinking and business decision-making skills, preparing students for future job success no matter what path they take.
Within the past year, generative AI has broken barriers and transformed how we think about what computers are truly capable of. But, with the marketing hype and generative AI washing of content, it’s increasingly difficult for business leaders and practitioners to go beyond the art of the possible and answer that critical question–how is generative AI actually being used in organizations? With over 70 real-world case studies and applications across 12 different industries and 11 departments, Generative AI Business Applications: An Executive Guide with Real-Life Examples and Case Studies fills a critical knowledge gap for business leaders and practitioners by providing examples of generative AI in action. Diving into the case studies, this TinyTechGuide discusses AI risks, implementation considerations, generative AI operations, AI ethics, and trustworthy AI. The world is transforming before our very eyes. Don’t get left behind—while understanding the powers and perils of generative AI. Full of use cases and real-world applications, this book is designed for business leaders, tech professionals, and IT teams. We provide practical, jargon-free explanations of generative AI's transformative power. Gain a competitive edge in today's marketplace with Generative AI Business Applications: An Executive Guide with Real-Life Examples and Case Studies. Remember, it's not the tech that's tiny, just the book!™
Business Information Systems: Concepts, Methodologies, Tools and Applications offers a complete view of current business information systems within organizations and the advancements that technology has provided to the business community. This four-volume reference uncovers how technological advancements have revolutionized financial transactions, management infrastructure, and knowledge workers.
The step-by-step guide to becoming a successful project manager. By systematically managing goals and resources, any project, large or small, complicated or straightforward, can be achieved with great profitability. A certified project management professional shares the latest theories, procedures, and software tools available in this fully updated and revised guide including the newest directive from the Project Management Institute. An invaluable guide for any manager, it clearly explains the best way to approach any project, and also gives all the information necessary to those interested in passing the test to become a certified Project Management Professional. ? Includes the most current terms and concepts on the certification test, and the latest software tools from Microsoft, Hewlett-Packard, and Primavera. ? Advice from an expert with useful, real-life anecdotes from the field.
The design, development, and use of suitable enterprise resource planning systems continue play a significant role in ever-evolving business needs and environments. Enterprise Resource Planning: Concepts, Methodologies, Tools, and Applications presents research on the progress of ERP systems and their impact on changing business needs and evolving technology. This collection of research highlights a simple framework for identifying the critical factors of ERP implementation and statistical analysis to adopt its various concepts. Useful for industry leaders, practitioners, and researchers in the field.
This book explains the functional scope, the data model, the solution architecture, the underlying engineering concepts, and the programming model of SAP S/4HANA as the most well-known enterprise resource planning (ERP) system. The approach is to start with general concepts and then to proceed step-by-step to concrete implementations in SAP S/4HANA. In the first part the reader learns about the market view of ERP solutions and vendors. The second part deals with the business processes for sales, marketing, finance, supply chain, manufacturing, services, procurement, and human resources which are covered with SAP S/4HANA. In the third part the underlying concepts of SAP S/4HANA are described, for example in-memory storage, analytics and search, artificial intelligence, process and data integration, security and compliance, lifecycle management, performance and scalability, configuration and implementation. The book is concluded with a final chapter explaining how to deploy an appliance to explore SAP S/4HANA. The target audience for the book are managers and business analysts who want to understand the market situation and future ERP trends, end users and process experts who need to comprehend the business processes and the according solution capabilities provided with SAP S/4HANA, architects and developers who have to learn the technical concepts and frameworks for enhancing SAP S/4HANA functionality, and consultants and partners who require to adopt and configure SAP S/4HANA.
The recent decades have witnessed many ERP failures attributable to a plethora of mistakes, and the author writes this book aiming to correct these malpractices concerning ERP adoption. The author presents an adoption methodology, called the Full Lifecycle ERP Adoption Reference (FLEAR) model, to promote holistic project management. Furthermore, from a holistic perspective, successful ERP adoption cannot be achieved in isolation of other business and organizational issues such as IT-business strategic alignment, IT governance, change management, and business process changes. Unlike many ERP books in the market which cover mostly technical deployment issues, this book also addresses the aforesaid business-related issues. Theoretical discussions are supported by extensive research, and practical experience drawn from North American and international contexts to benefit practitioners involved in international assignments. Thus, this book will benefit not only MIS personnel, but also non-technical business practitioners. It will also be a useful supplement for university-level MIS and business process management courses.
Integrated Business Processes with ERP Systems, 1st Edition, provides a comprehensive introduction to business processes and ERP concepts. The authors have based this textbook on the official SAP ERP training curriculum so that readers will be very well prepared to take and pass the entry-level consultant certification exam from SAP. This certification is the ticket to the highest paying jobs and is extremely sought after by SAP customers and partners. The authors have the full support of the SAP University Alliance program to promote this book as the gold standard for SAP courses.