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Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.
First published in 1983. Routledge is an imprint of Taylor & Francis, an informa company.
Examining the role of symbolic innovations in higher education institutions, this book distinguishes between the real, material changes universities undergo and the ways universities present them and symbolic changes to outside and internal stakeholders. By defining symbolic innovations and their general role in organizations, this book provides a thorough view of innovations in university contexts and the underlying factors that motivate and generate them. This volume addresses ethical concerns about the impact of symbolic innovations and how they relate to traditional and current views of academic leadership.
In response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians – innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth. This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leadership, and procurement. The studies – which examine the situation in a range of countries in Europe and Asia – cover a range of different organizations such as non-profits, health service organizations, and local governments. This book was originally published as a special issue of Public Management Review.
In considering diffusion from a global perspective, this book provides timely new insights into its application in a variety of fields and at many levels of both legal and non-legal orderings. This collection contributes to the wider theoretical debate concerning the movement of law and legal norms by engaging with concrete examples of legal diffusion, in jurisdictions as diverse as Albania, the Czech Republic, Poland and Kuwait. These examples, taken together, provide a comprehensive illustration of the theoretical debates concerning the diffusion of laws and norms in terms of both process and form. This international, multi-disciplinary and multi-methodological volume brings together scholars from law and social science with experience in mixed and hybrid jurisdictions, and advances the conversation about legal and normative diffusion across the academy. It represents a robust challenge to many preconceived ideas about legal movement and, as such, will be of interest to academics and students working in the fields of Law, Sociology, Anthropology, Political Science, Legal Education and comparative method.
Public sector innovation is important because the pressures of growing expectations from citizens, budget crunches, and a surge of complex governance problems cannot be solved by standard government solutions or increased funding. In order to innovate, government increasingly needs to collaborate with networks of partners across agency boundaries and especially with the nonprofit and private sectors to find new solutions. This interaction within a network can enhance creative and effective governance solutions. In this book, Jacob Torfing closely examines the link between network-based collaborative governance and innovation, proposes a framework for the study of collaborative innovation, and discusses this approach in light of theoretical insights from other disciplines and from examples of public innovation drawn from the United States, Europe, and Australia. This book will move scholars closer to being able to develop a theory of collaborative innovation.