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Here is the new, completely updated and expanded edition of the indispensable handbook used throughout the hospitality industry since The Laws of Innkeepers first appeared in 1972. Containing all the legal information essential to the successful operation of modern hotels, motels, inns, bed-and-breakfasts, clubs, restaurants, and resorts, the book has been extensively revised by John E. H. Sherry to accomodate the far-reaching changes that have occured since the publication of the revised edition in 1981. Sherry, a practicing lawyer and professor of hotel administration, carries over from the highly praised earlier editions detailed information on the rights and responsibilities of host and guest alike. He cites actual cases--ranging from the amusing and the bizarre to the tragic--as examples, and spells out in precise and readily understandable terms exactly what state and federal law says. Broadening the scope of the book to keep up with recent legal developments, the author includes many new case decisions and sumamries from various jurisdictions. Three chapters devoted to employment law, environmental law and land use, and catastrophic risk liability are among the highlights of the new material. These new sections present recent rulings and case law on such timely topics as age, disability, and AIDS discrimination, as well as sexual harassment; government regulation of toxic and hazardous substances and hotel and resort development; and acts of God and the Public Enemy and terrorism.
Explains how to start a bed and breakfast inn, covers site selection, financing, renovation, marketing, insurance, and staff selection, and describes an inn's daily operation.
New York Times Bestselling Author and Agatha Award Nominee! First Published by Penguin/Berkley/Prime Crime! Innkeeping With Murder, Lighthouse Inn Mystery #1 Innkeeper Alex Winston owns Hatteras West, an exact replica of the Cape Hatteras Lighthouse nestled in the foothills of the Blue Ridge Mountains. When one of Alex's guests is found dead at the top of the lighthouse, at first no one is sure what killed him. But a series of 'accidents' soon after show that someone is targeting Alex's Inn for mayhem, trying to do more than just put him out of business.
Learn to: Choose a location and make it your own Create a profitable business plan Decorate and renovate your property Market your property for maximum occupancy All the tools you need to start and run a profitable B&B Do you dream of owning a B&B? This friendly, practical guide shows you how to make your dream a reality, with expert advice on everything from writing a business plan and finding the right location to handling situations you will encounter as an innkeeper. You'll make your guests feel at home, keep your inn in tip-top shape, and ensure your long-term success! Understand B&B basics get an overview of the business and see if you have the skills (and the desire!) to succeed Find a place to call home choose the location, style, and size of your ideal B&B Transition from visitor to owner create your business plan, secure financing, make an offer, and protect your investment Get ready for your guests organize your recordkeeping, set room rates and policies, furnish your inn, and market your services Set the breakfast scene decide the style of breakfast to offer, accommodate guests' needs and restrictions, create signature dishes, and serve refreshments and snacks Handle day-to-day operations take reservations, make your guests feel welcome, hire employees, and maintain your inn Take your business to the next level assess your success, expand your market, increase profit, and prevent burnout Open the book and find: How to transition an existing B&B or start from scratch The biggest problems new B&Bs encounter and how to avoid them The best ways to furnish your inn Tips for saving time cleaning and preparing breakfast What you must know to design and update your Web site Tried-and-tested sample menus and recipes Ways to guarantee a return guest How to get extra help when you need it
An always insightful, often sarcastic, often hilarious, guide into the often enjoyable, often challenging, often rewarding trials and tribulations of innkeeping. If you’re an innkeeper, if you’ve ever thought about becoming an innkeeper, if you’ve ever stayed at a bed and breakfast, or if you’ve ever thought about staying at a bed and breakfast you must read this book.