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Defines the psychology of human-computer interaction, showing how to span the gap between science & application. Studies the behavior of users in interacting with computer systems.
Technological development has changed the nature of industrial production so that it is no longer a question of humans working with a machine, but rather that a joint human machine system is performing the task. This development, which started in the 1940s, has become even more pronounced with the proliferation of computers and the invasion of digital technology in all wakes of working life. It may appear that the importance of human work has been reduced compared to what can be achieved by intelligent software systems, but in reality, the opposite is true: the more complex a system, the more vital the human operator's task. The conditions have changed, however, whereas people used to be in control of their own tasks, today they have become supervisors of tasks which are shared between humans and machines. A considerable effort has been devoted to the domain of administrative and clerical work and has led to the establishment of an internationally based human-computer interaction (HCI) community at research and application levels. The HCI community, however, has paid more attention to static environments where the human operator is in complete control of the situation, rather than to dynamic environments where changes may occur independent of human intervention and actions. This book's basic philosophy is the conviction that human operators remain the unchallenged experts even in the worst cases where their working conditions have been impoverished by senseless automation. They maintain this advantage due to their ability to learn and build up a high level of expertise -- a foundation of operational knowledge -- during their work. This expertise must be taken into account in the development of efficient human-machine systems, in the specification of training requirements, and in the identification of needs for specific computer support to human actions. Supporting this philosophy, this volume *deals with the main features of cognition in dynamic environments, combining issues coming from empirical approaches of human cognition and cognitive simulation, *addresses the question of the development of competence and expertise, and *proposes ways to take up the main challenge in this domain -- the design of an actual cooperation between human experts and computers of the next century.
This paper contains five brief papers titled: Some observations on mental models, A psychologist view human processing: human errors and other phenomena suggest processing mechanisms, Steps toward a cognitive engineering, The trouble with UNIX, and The trouble with networks. All papers are concerned with some area of human-machine interaction.
The first goal of this book is to extend Two Minds originating from behavioral economics to the domain of interaction, where the time dimension has to be dealt with rigorously; in human–machine interaction, it is of crucial importance how synchronization between conscious processes and unconscious processes is established for a sense of smoothness, and how memory processes and action selection processes are coordinated. The first half this book describes the theory in detail. The book begins by outlining the whole view of the theory consisting of action selection processes and memorization processes, and their interactions. Then, a detailed description for action selection processes theorized as a nonlinear dynamic human behavior model with real-time constraints is provided, followed by a description for memorization processes. Also, implications of the theory to human–machine interactions are discussed. The second goal of this book is to provide a methodology to study how Two Minds works in practice when people use interactive systems. The latter half of this book describes theory practices in detail. A new methodology called Cognitive Chrono-Ethnography (CCE) is introduced, which adds the time dimension to Hutchins’ Cognitive Ethnography, in order to practice "know the users" systematically by designing user studies based on a simulation of users’ mental operations controlled by Two Minds. The author then shows how CCE has been applied to understanding the ways in which people navigate in real physical environments by walking and by car, respectively, and explores the possibility of applying CCE to predict people’s future needs. This is not for understanding how people use interfaces at present but to predict how people want to use the interfaces in the future given they are currently using them in a certain way Finally, the book concludes by describing implications of human–machine interactions that are carried out while using modern artefacts for people's cognitive development from birth, on the basis of the theories of action selection and memorization.
A significant part of understanding how people use geographic information and technology concerns human cognition. This book provides the first comprehensive in-depth examination of the cognitive aspects of human-computer interaction for geographic information systems (GIS). Cognitive aspects are treated in relation to individual, group, behavioral, institutional, and cultural perspectives. Extensions of GIS in the form of spatial decision support systems and SDSS for groups are part of the geographic information technology considered. Audience: Geographic information users, systems analysts and system designers, researchers in human-computer interaction will find this book an information resource for understanding cognitive aspects of geographic information technology use, and the methods appropriate for examining this use.
This is the first comprehensive history of human-computer interaction (HCI). Whether you are a user-experience professional or an academic researcher, whether you identify with computer science,human factors, information systems, information science, design, or communication, you can discover how your experiences fit into the expanding field of HCI. You can determine where to look for relevant information in other fields—and where you won't find it. This book describes the different fields that have participated in improving our digital tools.It is organized chronologically, describing major developments across fields in each period. Computer use has changed radically, but many underlying forces are constant. Technology has changed rapidly, human nature very little. An irresistible force meets an immovable object. The exponential rate of technological change gives us little time to react before technology moves on. Patterns and trajectories described in this book provide your best chance to anticipate what could come next. We have reached a turning point. Tools that we built for ourselves to use are increasingly influencing how we use them, in ways that are planned and sometimes unplanned. The book ends with issues worthy of consideration as we explore the new world that we and our digital partners are shaping.
This second edition of The Human-Computer Interaction Handbook provides an updated, comprehensive overview of the most important research in the field, including insights that are directly applicable throughout the process of developing effective interactive information technologies. It features cutting-edge advances to the scientific
Esta enciclopedia presenta numerosas experiencias y discernimientos de profesionales de todo el mundo sobre discusiones y perspectivas de la la interacción hombre-computadoras
This work brings together a collection of 13 contributions that apply activity theory - a psychological theory with a naturalistic emphasis - to problems of human-computer interaction. It presents activity theory as a means of structuring and guiding field studies of human-computer interaction.