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Except from the ForewordThe stated aim of the book series "Capturing Intelligence" is to publish books on research from all disciplines dealing with and affecting the issue of understanding and reproducing intelligence artificial systems. Of course, much of the work done in the past decades in this area has been of a highly technical nature, varying from hardware design for robots, software design for intelligent agents, and formal logic for reasoning.It is therefore very refreshing to see Information Flow and Knowledge Sharing. This is a courageous book indeed. It is not afraid to tackle the Big Issues: notions such as information, knowledge, information system, information flow, collaborative problem solving, and ontological reasoning. All of these notions are crucial to our understanding of intelligence and our building of intelligent artificial systems, but all too often, these Big Issues are hidden behind the curtains while the technical topics take center stage. AI has a rich history of philosophical books that have chosen a non-standard structure and narrative. It is nice to see that the authors have succeeded into combining a non-standard approach to deep questions with a non-standard format, resulting in a highly interesting volume.Frank van Harmelen, Series EditorExcerpt from the IntroductionOur interest is to promote, through a better and deeper understanding of the notions of information and knowledge, a better and deeper critical understanding of information technology as situated in the full range of human activities, assuming as a principle that this range of activities cannot be properly appreciated when it is reduced to the simplified means-end schema proposed by Technology. We invite the reader to build his/her own points of view about these notions, considering our propositions as a starting point for a critical analysis and discussion of these points. With that, we believe we are contributing to a better understanding of the impact of technology – and particularly of Information Technology – in everyday life. Flavio Soares Correa da Silva, Jaume Agusti-Cullell - Bridges the gap between the technological and philosophical aspects of information technology - Analyzes essential notions of IT such as information, knowledge, information system, information flow, collaborative problem solving, and ontological reasoning
Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience Looking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. As knowledge is deeply connected to humans, the author moves away from the often overused and therefore burned-out term "knowledge management" to the better-suited term "knowledge flow management." Provides lessons learned and case studies from real experience Discusses key knowledge flow components, success factors and traps, and where to start Covering topics such as the power of scaling, internal marketing, measuring success, cultural aspects of sharing, and the role of Web2.0, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work allows you to stay up-to-date with today's knowledge flow management, and implement best practices to position your organization to take advantage of all of its assets.
What distinguishes clever computers from stupid people (besides their components)? The author of Seeing and Knowing presents in his new book a beautifully and persuasively written interdisciplinary approach to traditional problems--a clearsighted interpretation of information theory.Psychologists, biologists, computer scientists, and those seeking a general unified picture of perceptual-cognitive activity will find this provocative reading.The problems Dretske addresses in Knowledge and the Flow of Information--What is knowledge? How are the sensory and cognitive processes related? What makes mental activities mental?--appeal to a wide audience. The conceptual tools used to deal with these questions (information, noise, analog versus digital coding, etc.) are designed to make contact with, and exploit the findings of, empirical work in the cognitive sciences. A concept of information is developed, one deriving from (but not identical with) the Shannon idea familiar to communication theorists, in terms of which the analyses of knowledge, perception, learning, and meaning are expressed.The book is materialistic in spirit--that is, spiritedly materialistic--devoted to the view that mental states and processes are merely special ways physical systems have of processing, coding, and using information.
A transnational approach to understanding and analyzing knowledge circulation. The contributors to this collection focus on what happens to knowledge and know-how at national borders. Rather than treating it as flowing like currents across them, or diffusing out from center to periphery, they stress the human intervention that shapes how knowledge is processed, mobilized, and repurposed in transnational transactions to serve diverse interests, constraints, and environments. The chapters consider both what knowledge travels and how it travels across borders of varying permeability that impede or facilitate its movement. They look closely at a variety of platforms and objects of knowledge, from tangible commodities—like hybrid wheat seeds, penicillin, Robusta coffee, naval weaponry, seed banks, satellites and high-performance computers—to the more conceptual apparatuses of plant phenotype data and statistics. Moreover, this volume decenters the Global North, tracking how knowledge moves along multiple paths across the borders of Mexico, India, Portugal, Guinea-Bissau, the Soviet Union, China, Angola, Palestine and the West Bank, as well as the United States and the United Kingdom. An important new work of transnational history, this collection recasts the way we understand and analyze knowledge circulation.
This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of ‘knowledge flows’, which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.
The value of an organization is given not just by its tangible assets but also by the knowledge embodied in its employees and in its internal and external structures. While explicit knowledge can be shared as information and is easy to handle, this tacit knowledge has been neglected by effectiveness-oriented management techniques but is crucial for both the operational efficiency and the core competencies of an organization. This book provides a survey of the use of information technology for knowledge management, and its chapters present specific research on how technologies such as computer-supported cooperative work (CSCW), workflow, and groupware can support the creation and sharing of knowledge in organizations.
A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.
Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. The Encyclopedia of Knowledge Management, Second Edition provides a compendium of terms, definitions and explanations of concepts, processes and acronyms addressing the challenges of knowledge management. This two-volume collection covers all aspects of this critical discipline, which range from knowledge identification and representation, to the impact of Knowledge Management Systems on organizational culture, to the significant integration and cost issues being faced by Human Resources, MIS/IT, and production departments.
Within the past 10 years, tremendous innovations have been brought forth in information diffusion and management. Such technologies as social media have transformed the way that information is disseminated and used, making it critical to understand its distribution through these mediums. With the consistent creation and wide availability of information, it has become imperative to remain updated on the latest trends and applications in this field. Information Diffusion Management and Knowledge Sharing: Breakthroughs in Research and Practice examines the trends, models, challenges, issues, and strategies of information diffusion and management from a global context. Highlighting a range of topics such as influence maximization, information spread control, and social influence, this publication is an ideal reference source for managers, librarians, information systems specialists, professionals, researchers, and administrators seeking current research on the theories and applications of global information management.
In this volume organizational learning theory is used to analyse various practices of managing and facilitating knowledge sharing within companies. Experiences with three types of knowledge sharing, namely knowledge acquisition, knowledge reuse, and knowledge creation, at ten large companies are discussed and analyzed. This critical analysis leads to the identification of traps and obstacles when managing knowledge sharing, when supporting knowledge sharing with IT tools, and when organizations try to learn from knowledge sharing practices. The identification of these risks is followed by a discussion of how organizations can avoid them. This work will be of interest to researchers and practitioners working in organization science and business administration. Also, consultants and organizations at large will find the book useful as it will provide them with insights into how other organizations manage and facilitate knowledge sharing and how potential failures can be prevented.