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Industry's Guide to ISO 9000 offers a complete reference book for industry practitioners. It emphasizes technical and managerial processes, especially project management techniques, to implement changes at the product development level. Because personnel play a central role in the ISO 9000 standard, Industry's Guide to ISO 9000 focuses on people-related issues and shows how, with proper management, normally arduous procedures can be made easier for all concerned. Practitioners in all functional areas of business and industry - industrial and systems engineers, process engineers, designers, R & D managers, plant managers, production supervisors, manufacturing engineers, and quality engineers - will find Industry's Guide to ISO 9000 an essential guide to professional success.
This step by step guide to ISO 9000 presents an in-depth study of the 5 phases of certification, lists requirements for certification, and provides examples of implementation.
The ISO 9001/2 series of standards for Quality Management Systems is of increasing importance to the food and drink industry; it functions as an outward and visible sign to customers that the industry has a defined quality management system that has been independently appraised and is regularly audited. ISO 9001/2 certification can enable a company, to reduce the audit burden from a multitude of customers and can also help the manufacturer or distributor involved in auditing its own suppliers. Above all, it may improve the effectiveness of its own operation and profits. Quality Management Systems for the Food Industry describes what the standards are, what they mean and how to achieve them, and identifies both the potential benefits and limitations. It discusses choice of assessment house, whether to use consultants or not, and particularly points out the detail that assessors will be looking for. Guidance is given on the basic format for a suitable quality management system.
To succeed in today's high-stakes international marketplace, U.S. companies have to be tougher - and better - than their competition. And that means measuring up to the quality standards that the European community and most industrialized countries have adopted to judge suppliers and partners by: the ISO 9000 Series. But when it actually comes down to becoming certified to the ISO (International Organization for Standardization) 9000 standard, many companies are at a loss. In The ISO 9000 Book, authors John T. Rabbitt and Peter A. Bergh demystify the process of complying with this quality standard by laying out the basics of what ISO 9000 is, what it means to your organization, how it fits into your overall quality efforts, and why you may be required to apply. Their practical firsthand advice is based on their quality improvement experiences at The Foxboro Company, one of the first U.S. companies to become fully certified to ISO 9001. The book covers every aspect of ISO 9000 certification, from the preparation to the final audit. In clear, nontechnical terms, the authors show you how to interpret the standard for your business; determine the cost and the length of time you need to invest in the certification process; achieve compliance and certification quickly through a 14-step process; focus on the areas of quality assurance that are subject to a rigorous audit during certification, such as management responsibility, design control, corrective action, and training; and gauge your organization's readiness. Certification to the ISO 9000 series quality standards adds a major competitive advantage to your organization. This useful guide shows you how to meet the ISO 9000 challenge andlead your business down the path to world-class excellence.
The ISO 9000 family of quality standards has been adopted world-wide as a framework for building better relationships between suppliers and customers. Originally a manufacturing-industry concern, quality is now acknowledged to be a key issue for the construction sector whose clients increasingly demand quality certification. This book explains the concepts and practice of quality assurance and management in construction. Clearly written and well illustrated, with plenty of sample quality system documents and other pro-forma, this book will make the daunting task of developing, implementing and managing a quality system a great deal easier for contractors. This is practical guide for building and construction contractors and sub-contractors, project managers and other construction professionals. Also for undergraduate and postgraduate students of building, construction management and project management.
For the past four years, a committee of professional interests representing industry, academia, consumers and governments has been meeting to develop a definitive standard to take Quality Systems into the 21st century. In July 1994 ISO 9000 was announced to the world. This is the ISO 9000 Family (9001/2/3) as it tends to be called. There is now an even greater demand from companies to gain formal accreditation ? particularly since the standard has worldwide recognition. The Quality Systems Manual is a detailed and definitive guide to the installation and maintenance of an ISO 9001 Quality System within a company. It is an intensely practical guide, laid out to follow the exact format of the 20 clauses of ISO 9001. It explains in plain English exactly how they should be applied to your business. The official ISO 9001 paper provides only a slim seven-page statement of the basic requirements that have to be met by a Quality System; it supplies none of the required methodology. It tells you what but not how. The missing link between the rules and successful registration comes from knowing how to take the 20 clauses and apply them to everyday business situations. This is where The Quality Systems Manual is so valuable. It is relevant for every industry, whether manufacturing or service, and will be used by Quality Managers, and those assigned to implement and maintain this new standard. Because it is designed as a practical guide to enable companies to register, there is a special section called Preparing for Assessment which covers all the nuances needed to optimise the chance of success when being formally assessed. TickIT (ISO 9000-3), the equivalent standard for software development, is also examined in detail and shows precisely how it integrates with ISO 9001. It has been calculated that a third of the cost a company incurs in achieving registration is spent on fees for consultants to help explain the rules and prepare for assessment. For the cover price of The Quality Systems Manual you could buy yourself about one hour of a consultant?s time.