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Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required. This book offers a service-oriented leadership approach for Social Work managers and looks to enhance personal effectiveness and ultimately organisational performance through human behaviour, thought and communication. It is designed to support the development of aspiring and front line managers in social work and care through the introduction of key concepts such as understanding the Self, Neuro-Linguistic Programming, self-leadership and communication.
Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required. In order to achieve this, both management and leadership have to take a clear and defined role. This book looks at the ′how to′ of performance coaching - from establishing objectives, determining frameworks, processes and systems, to monitoring and taking corrective action as necessary. Coaching in its various forms offers a means by which those involved in public service can be supported and challenged to perform.
It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. This book demonstrates how both managers and their staff can engage with supervision with a view to successful outcomes. There are detailed sections on audit tasks and reflection questions to enable readers to increase awareness of their role as well as develop action plans for improvement in their practice.
This is essential reading for professionals making judgements under pressure. It demonstrates how self-leadership is not only about surviving but thriving in a continually changing environment and introduces key theories, skills and debates to help professionals deliver high quality professional practice every day. The book focuses in on the quality of professional thinking, self- and social awareness, self-regulation and self-management, and the fundamentals of sustained resilience.
The first year of practice can be a particularly daunting and challenging time for newly-qualified social workers (NQSWs). This fully revised and updated book directly addresses the crucial transition period between finishing off the social work degree and managing the first years of practice. It offers down to earth, practical guidance on applying for your first post and managing your work load in the first few years. From useful sections on the Assessed and Supported Year in Employment (ASYE), supervision, dealing with conflict, court skills, report writing, and team work to what professionalism actually looks like in practice, this book will throw a life belt to not only NQSWs entering the workplace but for students on qualifying programmes who wish to develop their skills beyond graduation.
If social work students are to flourish in their careers, and go beyond a basic sense of ‘competence’ in practice, it is essential to develop a sense of Professional Self. This book will help students develop critical understanding of their own social work practice, and the tools and skills required to become a professional social worker. It includes: Chapters on practising Reflexivity and the importance of Relationships in social work Contributions from leading social work academics A focus on building a professional identity through learning and practice The emphasis is on developing your professionalism, and how that journey translates into everyday practice. To help this growth there are further chapters on getting the best from continuing professional development, challenging poor practice and professionalism and ethics. Professor Jonathan Parker is Deputy Dean for Research and Enterprise and Director of the Centre for Social Work and Social Policy at Bournemouth University. He is currently conducting cross cultural research on learning and practice with colleagues in Southeast Asia. Professor Mark Doel is Professort Emeritus in the Centre for Health and Social Care Research at Sheffiled Hallam University, and a registered social worker. Mark′s research experience is in the fields of practice education, social work practice methods, and service user involvement.
This book offers a practical introduction to the areas of leadership, management and supervision for line managers, supervisors and senior practitioners working in health and social care settings. The authors explore different aspects of leadership and management, including personal effectiveness, supervision, strategic thinking, commissioning, planning and budgeting and leading successful teams. This third edition also includes new chapters on leading services and care for older people, leading the workforce for health and social care services for older people and developing collaborative skills. There is also increased coverage of healthcare leadership and asset-based commissioning.
This memorandum contains the replies received from the Department of Health to a series of questions tabled by the Select Committee, on a wide range of issues grouped under the headings of: expenditure; investment, including the private finance initiative (PFI); NHS Plan and reforms, including staffing, pay and contracts, treatment outside the NHS, and the National Institute for Health and Clinical Excellence (NICE); breakdown of spending programme; activity, performance and efficiency; and departmental annual report.
This book will help experienced practitioners, newly qualified social workers and students alike to prepare for supervision. Guidelines, examples of good and bad practice and checklists make this book a useful tool for understanding what supervision means.
“This excellent book is a back to basics reminder of the fundamentals of supervision. It provides an easy to read guide to improve and strengthen the essential yet sometimes neglected supervision process … One particular strength are the good-practice checklists in each chapter; they summarise what is core and crucial to the effectiveness of supervision, provides useful examples of practice and a ‘what to do’ list of actions.” Sofie Franklin, Child Protection Social Worker, UK “This book shows how reflection and critical analysis should be at the heart of good supervision and explains why this is not always achieved. More importantly, it goes on to inform readers on how to get the most out of supervision with examples of good practice. Personally, I have found the book to be most helpful as part of my own early professional development.” Gary Law, Children and Young People in Care Social Worker, Bury Local Authority, UK “In this accessible and comprehensive book, Bill McKitterick brings his wealth of professional experience to bear, reinvigorating professional supervision in social work and reinstating its place at the heart of practice. This is a timely challenge to the tyranny of managerialism and process compliance in social work” Sue White, Professor of Social Work, University of Birmingham, UK Part of a new Social Work Pocketbooks series, this brief and to the point social work resource enables students, social workers, supervisors and line managers to understand what good supervision is and how to implement it. Useful features include: Practical ways for supervisors and social workers to prepare for and use supervision Strategies to improve supervision or start again when it has fallen into disuse Methods and advice to protect and prioritise time and space for supervision Advice on maintaining supervision alongside organisational focus on performance management Addressing supervision in multi-professional settings Written by an experienced practitioner, this book recognises the working environment of social workers and their managers and provides the structure for them to collaborate as peers.