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This report provides a sketch planning model and regional models to (1) improve the ability of metropolitan planning organizations and transit operators to estimate the probable future demand for Americans with Disabilities Act of 1990 (ADA) complementary paratransit service; and (2) predict travel by ADA paratransit-eligible individuals on all modes, not just ADA paratransit. All model parameters and coefficients are contained in this report and a fully implemented version is available on the enclosed CD-ROM, CRP-CD-121. This report will be of interest to regional, state, and federal agencies that oversee, plan, or finance public transportation; public transportation systems that provide ADA complementary paratransit services; and advocates for people with disabilities.
This report provides an overview of the tribal transit planning process and detailed guidance about the various steps for planning and implementing a tribal transit system. The steps that are described may be used for planning a new transit system, enhancing an existing service, or taking action to sustain services. While the guidebook is primarily aimed at tribal transit planners, it will also be of interest to tribal transportation planners and liaisons at all levels of government. In the research effort, data were collected from 67 tribes during Phase 1 and more detailed information was collected from 48 tribes during Phase 2. Fifteen tribes were visited for the development of case studies. Data were collected regarding the type of transit services, the size and scope of the transit programs, and funding approaches.
"TRB's Transit Cooperative Research Program (TCRP) Synthesis 74: Policies and Practices for Effectively and Efficiently Meeting ADA Paratransit Demand highlights policies and practices that transit agencies may be able to apply to their own paratransit services, often without the need to devote significant funds, personnel, or other resources. The report also examines certain practices and technologies that are still under development or have not undergone extensive testing"--Publisher's description.
TRB's Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services. Appendixes to TCRP Report 142 were published electronically as TCRP Web-Only Document 50: Survey Instrument, Productivity Charts, and Interview Protocol for Case Studies for TCRP Report 142.
Paratransit is an essential service for people with disabilities who are unable to use fixed-route transit. Transit agencies are required by the Americans with Disabilities Act (ADA) to provide complementary paratransit service alongside its fixed-route transportation. It is expensive to operate this service. Currently it costs San Mateo County in California more than $18 million a year to provide ADA paratransit service for 8500 registered customers, representing 12% of the agency’s total operating budget. With such high expenditure, transit agencies are increasingly motivated to make changes to their paratransit model with the objective of reducing costs. At the same time, it is important that the level of service is improved to ensure truly equitable transportation for disadvantaged people. The objective of this study is to assess how transit agencies can reduce paratransit costs without hindering the mobility of people most reliant on these services. This research analyzes the paratransit operation of a mid-sized transit agency, SamTrans in San Mateo County, California, and examines how other transit agencies are modifying their operations. Some cities across the U.S. have been piloting ride-sharing partnerships as an alternative to traditional forms of paratransit, with the hope to shift demand. The analysis of SamTrans and the case studies have then been used to formulate various solutions to reduce paratransit costs and/or improve service in other ways such as on-time performance, communication, demand management and customer convenience. Finally, each solution is rated on a three-point scale to depict their attractiveness compared to business-as-usual.