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Annotation ISO 9001 is known throughout the world as the gold standard for quality process improvement, but lately quality assurances experts are discovering the power of CMMI (Capability Maturity Model Integration), the latest process improvement model to hit the scene. This book explores how these two models can be used together to improve process quality by quantum leaps.
"The book describes the design rules required to document, implement, and demonstrate quality management system effectiveness in compliance with the latest version of the ISO 9000 International Standard. This systematic and engineering approach simplifies the many complexities in maintaining compliance with ISO standards. This hands-on guide is packed with tips and insights the author has garnered from personally designing quality management systems that integrate organizational strategy with quality management. Moreover, the book helps professionals create meaningful documentation and a user-friendly, informative quality manual that together form the core of an effective and responsive quality management system."--Jacket.
This fully illustrated guide explains how businesses will be affected by the revisions to the older ISO 9000 standard and provides advice on how they can easily and cost-effectively meet their customers requirements.
Since the publication of the first edition of this book in 2000 the revised ISO 9001 standard has been implemented and is being used widely. While the basic premise of the original book is still sound, the reality of auditing the new standard has shown up various areas which require refinement - this new edition addresses that need. It remains a pragmatic guide, covering all aspects of auditing, including certification assessment, supplier investigation and internal audit, enabling auditors to appreciate the approaches adopted by those working in related areas. With its detailed analysis of the requirements of ISO 9001:2000, this book will also be of interest to all those involved in implementing certified quality management systems, as well as the auditors who are required to examine those systems. A down-to-earth approach is taken throughout The Quality Audit for ISO 9001:2000, avoiding the impractical and nit-picking methods which have so often characterized quality management audits, making it an invaluable source of realistic advice. It demonstrates how to produce real benefits from an audit programme rather than simply guaranteeing compliance to a documented system. Everyone who sees audits as a useful tool for business improvement should read this book!
Review of previous edition: "This will be of particular importance to companies that act as suppliers to larger multinational organisations, whose original specifications may not translate readily into local practice". Quality Today Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance. Fully revised and updated, ISO 9001: 2000 for Small Businesses explains the new requirements of ISO 9001: 2000 and helps businesses draw up a quality plan that will allow them to meet the challenges of the market place. For engineers and managers in small and medium sized companies, and also in service industries and user groups, the text will serve as a essential guide to the most important new developments in quality assurance.
ISO 9000 series standards have changed the whole concept of quality management methods. ISO 9001:2008 QMS standard has been implemented and ISO 9000 series standards have been adopted as national standards or endorsed for use in 178 countries and economies. ISO 9001:2008 Quality Management System (QMS) is based on eight quality management principles and there are various internal and external benefits of implementing this standard, whether or not an organization goes for certification. This book provides the readers with an accessible and up-to-date introduction to the essentials of a quality management system, discusses what is in the ISO 9001:2008 QMS and shows how the organizations can implement this system. With the authors’ extensive experience in QMS audit, training and advisory services, the book incorporates basic information on understanding and implementing ISO 9001:2008 QMS and highlights its importance towards making quality the fundamental business principle. The text contains plenty of practical tips and guidance on how to implement ISO 9001:2008 QMS in the real world. It discusses sample QMS procedures, emphasizes the importance of maintaining a value added internal audit system and highlights the necessity of developing the QMS documentation procedures. Apart from the regular BBA, MBA, and diploma courses in Total Quality Management, this book is also suitable for Management Development Programmes in Quality Management and ISO 9001 offered to professionals by many of the B-schools.
The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business.
New author Herbert C. Monnich, Jr. has taken readers into a seldom discussed but needed area of the ISO 9000 Standards u applying them to small and medium sized businesses. This book would be an excellent resource for someone considering implementing ISO9000 in a company of 500 or less, but isnet sure how to make each point in the standard apply to their company. As Monnich guides readers through each clause, he includes techniques for small businesses to simplify compliance for small and medium sized organizations. Terms described in the standard are defined in this guide to help you along. In this excellent, and very practical book, Herb Monnich has used his expertise to present to the potential user of the new standard, a simplified clause-by-clause analysis of stated requirements. As a guide in your pursuit of compliance to ISO 9001:2000, Monniches book is a must. Lawrence A. Wilson, Ph.D. Lead US Delegate,Intl revision process, ISO9001:2000 & ISO9004:2000 Preview a sample chapter from this book along with the full table of contents by clicking here. You will need Adobe Acrobat to view this pdf file.
In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000 Audit Procedures describes the methods for completing management reviews and quality audits, and outlines the experiences of working with 9001:2000 since its launch in 2000. It also includes essential new material on process models, generic pocesses, the requirements for mandatory documented procedures, and detailed coverage of auditors questionnaires.