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The concept of quality in higher education is by no means a new one. By one set of definitions or another, colleges and universities throughout the world have always held the pursuit of excellence as their primary goal. Why then has the quality approach, developed and popularized in industry, and how increasingly applied in health care and government, receiving so much attention in higher education at this moment? What does this perspective add to the approaches to excellence with which they have long embraced?These are the two primary questions that this book seeks to address. Chapters and contributors include: "The New Productivity" by Peter F. Drucker; "World War n and the Quality Movement" by J. M. Juran; "The Quality Approach to Higher Education: Context of Concepts for Change" by Brent Ruben; "The Big Questions in Higher Education Today" by L. Edwin Coate; "An American Approach to Quality" by Marilyn R. Zuckerman and Lewis J. Hatala; "Quality hi Higher Education: Critical Issues in Definition and Assessment" by Brent Ruben; and "Ten Areas for Future Research in Total Quality Management" by A. Blanton Godfrey. The volume is graced with an opening essay by Francis L. Lawrence, president of Rutgers University.Higher education is in the public spotlight today due to the many challenges it now faces: rising tuition costs; frustration about a tight job market for graduates; calls for increased faculty productivity; concerns about political correctness; and criticisms regarding the use of grant and research funds, among others. Quality in Higher Education is a particularly timely book that will greatly benefit educators, university administrators, students, and sociologists, and all those who are interested in higher education today.
A research network has examined how quality management is implemented in small and medium sized enterprises (SMEs) in Europe and what the consequences are for the qualification needs of employees. The research has taken place within the framework of the Leonardo da Vinci programme, which is an action programme of the European Commission DG XXII - Education Training and Youth. This book presents conclusions including three parts: "Results" deriving from the sector studies - specialised "Scientific contributions" of network partners - "Action-oriented dialogue" documenting comments of key actors in vocational training from the participating countries. Special objectives are: Support of quality-oriented development of SMEs and their staff; Support of quality-oriented development of vocational education and training; Support of implementation requirements including regional aspects.
This book illustrates the integration of both Lean and Six Sigma as a process excellence methodology which can be utilized in Higher Education environments for achieving and sustaining world class efficiency and effectiveness. It showcases various studies carried out by leading research scholars, academics and practitioners.
This publication, initiated by the Korean Society of Medical Informatics (KOSMI) and its Nursing Informatics Specialist Group, and the Special Interest Group in Nursing Informatics of the International Medical Informatics Association (IMIA-NI), is published for nurses and informatics experts working with informatics applications in nursing care, administration, research and education, bringing together the worlds of nursing informatics community. Korea is well known for having the highest level of Information and Communication Technology (ICT) accessibility in the world. Advances in ICT in Korea have lead Korean health care sectors to fully utilize the benefit of ICT for health care. The theme of the book, ‘Consumer-Centered Computer-Supported Care for Healthy People’, emphasizes the central role of the consumer and the function of information technology in health care. It reflects the major challenge in our time, which is developing and using information technology for the improvement of consumer oriented health care. "I would seriously recommend that this book – in text form – should be available in all nursing libraries as a resource for study and reference in the expanding area of nursing and health care.”--Paula M. Procter, Reader in Informatics and Telematics in Nursing, The University of Sheffield, United Kingdom.
Previously, key levers of higher education have seemed to be the learning organization, work-integrated learning for life-long learning, and learner-centered pedagogy. However, funding evolution and the integration of digital tools are changing professional styles and learning behaviors. Nonetheless, the sustainability of higher education requires quality agreement based on ethical, robust, and replicable pedagogical approaches. The Handbook of Research on Operational Quality Assurance in Higher Education for Life-Long Learning is a comprehensive scholarly book that focuses on the evolution of the education framework and job market as well as necessary changes needed in organizations to reply to life-long learning and competency-based training initiatives. Highlighting topics such as digital environment, e-learning, and learning analytics, this book is essential for higher education faculty, managers, deans, professionals, administrators, educators, academicians, researchers, and policymakers.
A compilation of 31 papers addressing the improvement of teaching and learning through total quality. Case studies cited in many of the papers devote attention to the idea of regarding students as customers and emphasize making the student-teacher relationship more mutually responsive. Annotation co
‘Education is the most powerful weapon which you can use to change the world.’ Nelson Mandela Education for all is a goal that has been reaffirmed by states the world over many times in the last decade. It is meant to be achieved by 2015. But as this book clearly shows, a quality education is not reaching the world’s most vulnerable communities: minorities and indigenous peoples.In Central Africa, the great majority of indigenous Batwa and Baka have not had access even to primary education. In South Asia, Dalit girls are prevented from pursuing their education not just because of poverty, but through discrimination and sexual violence. In many countries in Europe, Roma children continue to be placed in segregated classes or in special schools for those with learning disabilities, just because of their ethnicity. In Latin America, millions of indigenous and African descendant children, instead of being in school, work in fields and plantations, in the mines, or at home.In a unique collaboration with UNICEF, Minority Rights Group International reports on what minority and indigenous children around the world face in their struggle to learn. State of the World’s Minorities and Indigenous Peoples 2009 profiles the programmes that are being developed to help them – from better bilingual education to meeting the needs of nomadic populations – giving examples of what works and why. It describes efforts to overcome exclusion so that education is available, accessible, acceptable and adaptable for minorities and indigenous peoples, and shows how far there is still to go.It includes: - An analysis of available statistics that show that minorities and indigenous peoples are the most likely to suffer discrimination and exclusion in education worldwide. - First-hand accounts of the difficulties and challenges facing minority and indigenous children in every major world region. - Coverage of the key issues for promoting the right to education, including overcoming the double discrimination faced by minority and indigenous girls, the need to collect data by ethnicity, and the importance of bilingual or plurilingual education. - A unique statistical analysis and ranking of Peoples under Threat 2009. State of the World’s Minorities and Indigenous Peoples is an invaluable reference for policy makers, academics, journalists and everyone who is interested in the conditions facing minorities and indigenous peoples around the world.