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As the military and other organizations work to optimize technology-enhanced human performance in increasingly dangerous high-risk situations, the need for a comprehensive collection of best practices has emerged. In response to that need, the editors of this volume have compiled recommendations from military and civilian researchers that include: (1) field-tested strategies and practices to maximize safety, (2) processes for selection of team members to achieve the most effective function, and (3) design of efficient training to prepare team members to perform highly complex tasks. The intention of this volume is to provide examples of how these human performance issues are being addressed in the military and to describe how lessons learned can be applied to other, nonmilitary, high-reliability organizations (HROs).
The content of Human Performance Optimization is unique in terms of the focus, breadth, and scope of the individual chapter contributions. Moreover, this book was developed in response to a pressing need, first directed by the Chief of Staff of the Army, to examine current and future developments in behavioral, cognitive, and social neuroscience that may allow organizations to enhance individual worker and team performance. This volume captures a wide range of approaches, both with an eye to describing state of the art knowledge, and projecting what may become applicable in the near future. The variety of social, technological, and scientific issues make this book indispensable in our time. Organizations of all sorts, but especially those who operate in "in extremis" or high-stakes settings, are seeking to improve the performance of their workers. The chapters' breadth and accessibility will allow strategic leaders of organizations to evaluate breaking news in HPO, and will also serve as an up-to-date review of the field for scientists involved in human performance research.
This book presents a collection of works written by military researchers on the human performance research being carried out in the military. Human Performance Enhancement in High-Risk Environments: Insights, Developments, and Future Directions from Military Research takes the breakthrough work being done by the military on human performance issues and presents it in a way that is applicable to a wider audience of high-risk professions and industries, including police forces, fire fighters, the security industry, military contracting, and more. Human Performance Enhancement in High-Risk Environments focuses on selection, training, safety, and interface design—essential steps in the process of putting the right people in the right positions with the right equipment to handle dangerous work. The book's 16 chapters are each written by military experts, emphasizing lessons learned from their own experiences and research, while highlighting the relevance of their findings to other domains in which highly trained personnel operate complex machinery with high consequences of error.
Management professionals regularly seek new, cost-effective ways to influence employee behavior to advance productivity and competency within their organization. While best practices are often taught in the classroom, many students lack an understanding of the real world challenges professionals face. Cases on Human Performance Improvement Technologies presents a collection of teaching cases that demonstrate the real-world application of digital tools for human performance enhancement across a variety of settings. Utilizing a problem-based instructional technique, the cases presented in this publication include the challenges and solutions industry professionals encounter. This publication is an essential reference source for educators, upper level students, and practitioners in the fields of human-computer interaction, organizational development, educational technology, and business management.
Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.
This book statistically confirms that complexity and changing technologies that affect the way operators interact within the systems of the nuclear facili-ties exacerbate the severity of incidents caused by human error and details the application of the systems engineering process to reduce human error given industries’ rapidly advancing technology. Technology, Human Performance, and Nuclear Facilities: A Systems Engineering Approach to Reduce Human Error provides a basic understand-ing of Human Error/ P erformance and its relation to industrial operations and advancing technologies incorporated into facilities. The book discusses the context surrounding the complexity of changing technologies at nuclear facili-ties and the potential worsening of problems caused by human error when technology advancements concerning operator interaction with control sys-tems are implemented. It presents how to reduce human error propensity given the incorporation of advanced technology and covers ways to reduce human error using the systems engineering process. Also offered are several concepts related to the operator’s involvement in the systems engineering process and the human performance integration with system operational requirements and system testing, evaluation, and validation, and the procedures and training development in the systems engineering process. This book presents empirical evidence for the importance of human performance management in the con-text of nuclear facilities and offers practical recommendations for the improve-ment of this function. Systems engineers, plant/ design engineers, the nuclear industry, plant operations management, and those involved in industrial and nuclear safety will find something of interest in this book.
Business practices are rapidly changing due to technological advances in the workplace. Organizations are challenged to implement new programs for more efficient business while maintaining their standards of excellence and achievement. Human Performance Technology: Concepts, Methodologies, Tools, and Applications is a vital reference source for the latest research findings on real-world applications of digital tools for human performance enhancement across a variety of settings. This publication also examines the utilization of problem-based instructional techniques for challenges and solutions encountered by industry professionals. Highlighting a range of topics such as performance support systems, workplace curricula, and instructional technology, this multi-volume book is ideally designed for business executives and managers, business professionals, human resources managers, academicians, and researchers actively involved in the business industry.
As the utilization of intelligent machines spreads to numerous realms, the discourse of machine ethics has also developed and expanded. Concerns over machine intelligence and the role of automata in everyday life must be addressed before artificial intelligence and robotic technologies may be fully integrated into human society. Rethinking Machine Ethics in the Age of Ubiquitous Technology blends forward-looking, constructive, and interdisciplinary visions of ethical ideals, aims, and applications of machine technology. This visionary reference work incorporates ethical conversations in the fields of technology, computer science, robotics, and the medical industry, creating a vibrant dialogue between philosophical ideals and the applied sciences. With its broad scope of relevant topics, this book serves as an excellent tool for policymakers, academicians, researchers, advanced-level students, technology developers, and government officials. This timely publication features thoroughly researched articles on the topics of artificial moral agency, cyber-warfare, transhumanism, organic neural nets, human worker replacement, automaticity and global governance, security and surveillance, military drones, and more.
M. C. Roco and W.S. Bainbridge In the early decades of the 21st century, concentrated efforts can unify science based on the unity of nature, thereby advancing the combination of nanotechnology, biotechnology, information technology, and new technologies based in cognitive science. With proper attention to ethical issues and societal needs, converging in human abilities, societal technologies could achieve a tremendous improvement outcomes, the nation's productivity, and the quality of life. This is a broad, cross cutting, emerging and timely opportunity of interest to individuals, society and humanity in the long term. The phrase "convergent technologies" refers to the synergistic combination of four major "NBIC" (nano-bio-info-cogno) provinces of science and technology, each of which is currently progressing at a rapid rate: (a) nanoscience and nanotechnology; (b) biotechnology and biomedicine, including genetic engineering; (c) information technology, including advanced computing and communications; (d) cognitive science, including cognitive neuroscience. Timely and Broad Opportunity. Convergence of diverse technologies is based on material unity at the nanoscale and on technology integration from that scale.
What governs the way in which people work together and handle technology in high risk environments? The understanding of decision making, communication and the other dimensions of team interaction within aircrews and other teams in highly stressful situations, is based on a multitude of diverse factors, each with its own literature and individual studies. This book is about how teams function in just such situations, providing a uniquely integrated and interdisciplinary account of the dynamics and main explanatory factors of team interaction under high workload. The book stems from the interdisciplinary research project 'Group Interaction in High Risk Environments' (GIHRE), a Collegium of the Gottlieb Daimler and Karl Benz Foundation. The goals of the project, and therefore the book, are to investigate, analyze and understand the behavior of professional groups working in high risk environments and to develop practical suggestions for enhancing performance. A central focus of this book is how groups in these professions deal with the factors that can threaten the safety and effectiveness of their task performance, whether these factors are part of the environment or part of the team itself. Four representative workplaces were investigated in three broad settings: in aviation, the cockpit of a commercial airliner; in medicine, the operating room and the intensive care unit of a hospital; in nuclear power, the control room of a nuclear power plant. The international and interdisciplinary composition of the Collegium ensures the book features a variety of different methodological and conceptual approaches, which are brought to bear at both theoretical and practical levels. Readers working in all related fields will find value in the case descriptions, the academic synthesis of the similarities between them, and ways to approach new challenges; specialists in applied psychology, human factors and technical management will gain new insights.