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Anyone smart enough to hold down a responsible job in these highly competitive days of specialization can learn to write successful business letters. And it doesn't take five or ten months to learn how, either. It can be done in just 15 days, in only three weeks of five days each. This book will show you how. If you are the kind of person who doesn't want to waste time, who wants to learn how to improve his correspondence quickly and surely, you are the precise person this guide is written for. Ordinarily, books on business letters are organized according to "types" of letters, as if a special technique had to be learned to write each different type. That is not true! There are basic, fundamentals that are common to all types of letters. Learn them and you will be well on your way toward knowing how to write effectively any "type" of letter. Before you can hope to write a successful letter, you must think friendly, forceful thoughts, and you must develop friendly, forceful attitudes toward your reader. The first week's study, the first five days, will give you the fundamental attitudes that you need before you can improve your business letters. Next you will learn how to put your good attitudes or intentions into practice in your business letters. You will learn the necessary skills that will enable you to get across to your reader precisely what you intend to say. The second and third weeks' study, the last ten days plus the conclusion, will show you how to write more friendly, forceful - more successful - business letters. Invest just three weeks of your time, please. Each day read once, twice, three times, if you will, one day's study. Each day presents just one important new idea summarized by the title of that day's study. Read over and over the examples until these letters become a part of your own thinking and feeling. When you have digested that day's thought, go to the next, and so proceed through the entire book. And try to put into practice in each letter you write every principle you learn. If you will do this, you will, at the end of only 15 days, be writing really successful letters.
Table of Contents Introduction Letter Writing Etiquette Clarity of Communication Keep It Brief (KIB) Tips Before You Send Your Letter Check for Accuracy Proper Spelling aka English as is “Spiked.” Careful about the Titles… Correcting your boss’s Grammar Tone of Your Business Letter I Am so Angry… Capital Letters, Punctuation and Typos How to Address Letters/Salutations Conclusion Native English speakers! Author Bio Publisher Introduction When I was studying at the local management college, more than 3 decades ago, one of our professors told us students, “You may become senior ranking managers, as you get promoted to higher ranks in your jobs, but if you do not know how to write an impressive, businesslike, and thoroughly professional business letter, you are going to go nowhere on the ladder to the top.” Many of us coughed rather sheepishly, because according to us, we were already managers in our minds’ eye, and we had a secretary to take our dictation, shorthand, and rightly business letter for us. Naturally, we woke up to reality soon after, when we began to work on our different jobs, and often we had to take care of the correspondence ourselves. Some of the letters were too confidential to be handed over to the office typing pool. This was way back in the late eighties and early nineties, when letters were still written by hand, and sent by mail. We did not know that within the next 15 years, the whole world would be tied up with an electronic network, and correspondence would be done by tapping on a keyboard on a desktop screen. Also, this book is not restricted to letter writing to people in your own country or area. In this millennial world today, your job is to expand your horizons and that is why, this book is going to tell you all about writing letters in a global context. Also, you are going to be told something about cultures and traditions, and business environments of other lands and people, which may look strange to you, but that is the way business writing has been done for millenniums, according to their culture, standard of literacy, and society. Many people who are not quite well versed with office etiquette are under the impression that letter writing is something not very important because after all, you are messaging your clients, or you have one stereotyped format, which you send out as acknowledgment for every email sent to your company, with a paragraph telling the client that he is going to be contacted by somebody in the next 12 – 24 hours, and thank you for getting in touch with us. The mail, of course, has a do not reply address on top. You may think that this is a pretty nifty and modern way of tracking your correspondence, but in many parts of the world, where business dealings and environments are still pretty old-fashioned, a well-written letter is quite impressive, especially when the receiver makes his first impression on your correspondence, especially when it is a first-time letter to his company. I remember, way back in 87, when I was at university, in a comparatively small town, and went to the market, to buy some handmade traditional shoes, for which that particular town was famous all over the country. They did not speaking English, there.
Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. Whether it's a formal printed letter or an email, the ability to write effective correspondence is essential for success-no matter what the industry. Containing more than 25 percent new material, The AMA Handbook of Business Letters provides readers with over 370 customizable model letters, divided into categories reflecting various aspects of business, including: * Sales, marketing, and public relations * Customer service * Human resources * Credit and collection * Letters to vendors and suppliers * Confirmations, requests, and replies * Permissions * And many more In addition, the book provides readers with a refresher course in the letter-writing basics, and helpful appendices listing common mistakes in grammar, word usage, and punctuation. Comprehensive-and now extensively updated-this invaluable resource provides professionals with an adaptable template for every conceivable business correspondence need.