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How to Say It® for Executives offers everything current and future leaders need to know to get their ideas across powerfully, efficiently, and humanely. Full of practical tips, words, outlines, and models, this guide shows how to: Prepare and deliver effective speeches and talk to large and small audiences Reinforce a message with effective use of nonverbal languageAvoid words and phrases that undermine authority Foster participation during meetings Handle difficult or hostile people with grace Write briefly and clearly
An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work
Are you “leadership material?” More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance. EP is an amalgam of qualities that true leaders exude, a presence that telegraphs you're in charge or deserve to be. Articulating those qualities isn't easy, however. Based on a nationwide survey of college graduates working across a range of sectors and occupations, Sylvia Hewlett and the Center for Talent Innovation discovered that EP is a dynamic, cohesive mix of appearance, communication, and gravitas. While these elements are not equal, to have true EP, you must know how to use all of them to your advantage. Filled with eye-opening insights, analysis, and practical advice for both men and women, mixed with illustrative examples from executives learning to use the EP, Executive Presence will help you make the leap from working like an executive to feeling like an executive.
The best-seller that helps you say: "I just said 'no' and I don't feel guilty!" Are you letting your kids get away with murder? Are you allowing your mother-in-law to impose her will on you? Are you embarrassed by praise or crushed by criticism? Are you having trouble coping with people? Learn the answers in When I Say No, I Feel Guilty, the best-seller with revolutionary new techniques for getting your own way.
"It's HOW You Say It"(TM) How true. Words are powerful tools. Do you wonder why, at times, someone takes offense at something you've said and you have no idea why? Maybe it's just the opposite and you have been misunderstood. The way you say something can be more important and have a greater impact than the words you use. This is much more extensive than verbal communication skills alone though. The intent behind the words we try to convey may be in opposition to the messages being perceived. They are often not in sync at all. Why? What skills are considered to be good communication skills? What are the components of effective communication, the kind of conversations that build relationships, streamline collaboration and help diminish friction between leadership, management, work teams... and loved ones? To find the answers to these, we have to go a little deeper. This book will take a lighthearted look at the background and mishaps in communication and deliver a no-nonsense approach to determining a lasting solution. What are the characteristics of a true leader? Can leadership be taught? Whether you are in executive leadership, in management, or an individual contributor you'll find the answers to these and other communication questions. Author, keynote speaker, corporate trainer and coach, Barbara Teicher, will help you to unlock the secrets of the messages you're really sending, learn the 6-Step "It's HOW You Say It"(TM) Principle for effective communication, discover what the characteristics of true leadership are (they may surprise you!), learn how to make a V.A.S.T. difference in your business, as well as personal, relationships and unveil the mystery of how to change perceptions because, it's not just what you say, "It's HOW You Say It."(TM)
The measure of the executive, Peter Drucker reminds us, is the ability to 'get the right things done'. Usually this involves doing what other people have overlooked, as well as avoiding what is unproductive. He identifies five talents as essential to effectiveness, and these can be learned; in fact, they must be learned just as scales must be mastered by every piano student regardless of his natural gifts. Intelligence, imagination and knowledge may all be wasted in an executive job without the acquired habits of mind that convert these into results. One of the talents is the management of time. Another is choosing what to contribute to the particular organization. A third is knowing where and how to apply your strength to best effect. Fourth is setting up the right priorities. And all of them must be knitted together by effective decision-making. How these can be developed forms the main body of the book. The author ranges widely through the annals of business and government to demonstrate the distinctive skill of the executive. He turns familiar experience upside down to see it in new perspective. The book is full of surprises, with its fresh insights into old and seemingly trite situations.
It is not uncommon for seasoned business executives to feel confident in their fields of expertise, yet find themselves struggling when it comes to expressing their ideas clearly and effectively to sales teams, clients, and employees. And yet the ability to present well in front of a group is an essential skill for success at leadership levels in the business world. John M. Vautier, the author of Speak As Well As You Think, has coached more than a 1000 CEOs and senior leaders, and more than 3,000 executives, sales professionals and next generation leaders. He has enabled them to leap the gap - from struggling speaker and presenter to charismatic communicator. The Vautier system offers a set of proven techniques to instill skills executives can master and utilize to take their communication skills to the next level - to learn how to "speak as well as they think." Developed by communications and marketing experts, from exhaustive studies conducted in real-world situations, and embraced by Fortune 100 senior leaders, the executive communication skills coaching the Vautiers offer has been tried and proven effective again and again. Whether you seek to excel at the podium or in seated presentations in meeting rooms, this book can help. You will learn how to move, gesture, and connect with audience members. You will know what you need to do to be a standout communicator. The results? Learn to present well at the podium and you earn respect and grow your opportunities. Your audiences will be actively engaged, motivated, and inspired. You and your message will be elevated to new levels of status. What happens next? The sky's the limit! The contents of Speak As Well As You Think include: - An overview of what happens when you speak as well as you think - The 7 elements of executive presence (what they see, what they hear) - Why comfort is optional - How two days of coaching helped an NFL star shine on letterman - The do's and don'ts of executive presence - How to communicate with charisma, presence and power - Making the most of your speech and presentation options-informal to formal - The recipe for sharing a viewpoint - How to calmly weather the unexpected media interview or hostile Q&A - Communicating to the C-Suite - why shorter is better - Some thoughts on executive communications and authentic leadership
What if some of the most powerful words in your organization were, "I'm not sure," "I need help," and "I have a new idea..." What if people could simply communicate what they are really thinking without having to run it through verbal Photoshop first? When you have the upper hand in the relationship-when you are the leader-your people should be able to Say Anything to you. It is your responsibility to create an authentic environment characterized by honesty and trust that encourages everyone to share their ideas. When your people don't speak up-it's not their problem-it's yours. Say Anything connects you with leaders from a diversity of backgrounds. You'll learn from top executives in Silicon Valley, an NFL kicker, and simultaneously find brilliance locked inside the walls of a Washington State penitentiary. You'll read compelling research involving a murder mystery scenario, and explore the quiet wisdom of a renowned horse whisperer. You'll travel along as we unpack lessons from the Civil War and the U.S. Navy, then you'll laugh with us at our own Reality TV debacle. The collection of lessons packed into this book will leave you better than they found you. We promise. Ultimately, this book is a letter to leaders-filled with experience, research, and practicality. Working inside the walls of a vast array of organizations for the past decade, we have seen time and again leaders are failing to draw out ideas from their introverts and, at the same time, shutting up their extroverts. It's happening in all organizations-including yours. And, rest assured, the losses resulting from timidity and silence are immense. Three key dynamics stand between your people's thoughts and your ears: - The suffocating aura of your own power, - The stinging bite of past experience, - The fear of judgment and disapproval. These three inhibitors make candid communication unsafe. You must recognize and acknowledge the complex dynamics inherent in being the leader, then work tirelessly to mitigate the aforementioned obstacles. The first step-the force that holds everything else together-is to assume (and thus create) positive intent. Nothing will kill fearless communication more quickly than the way in which you interpret words (and the resulting look on your face and tone of your response). We make an impassioned yet research-backed case for the power of assuming positive intent, and then provide the tools to follow it up: Prove It's Safe: make your appreciation for fearless communication explicit, jump in first by speaking vulnerably, and, if needed, rope off some small boundaries. Dignify Every Try: when your people start to speak up, dignify the slightest (or even most awkward) try. Make a big deal of it. Be Genuinely Curious: pocket your dynamite (a leader's tendency to dominate conversation), ask Authentic Questions (and then really listen), and draw in those who are normally overlooked (introverts and newcomers). Leading well is no easy feat. We know that. We've learned many of the lessons in this book the hard way. Thankfully, this reality has paved the way to what we believe is the most powerful concept for leaders today. When people feel empowered to share what they're thinking, ideas thrive, sacred cows die, and decisions improve. Study this book. Keep its concepts top-of-mind. Building a Say Anything culture will pay a greater return than anything else you could commit to right now.
Make every communication count—with a simple, four-step speaking model Whether it's among colleagues at lunch or an audience of a thousand, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well—in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader. In this eye-opening guide, aspiring (and established) leaders can enhance their reputations and influence by following a few simple steps. Speaking as a Leader: Shows how to structure your thoughts and message in any situation using a four-step model Offers tips on listening effectively, in three dimensions Details why you are the best visual and how to avoid "Death by PowerPoint" Offers guidance on taking the "numb" out of numbers Includes tips on moving from subject to message With Speaking as a Leader, you'll learn to tap into your innate leadership skills at every occasion—whether small or large—and earn the sort of respect that creates devoted friends and passionate supporters.
Granville N. Toogood is a top executive communications expert, as well as an established speaker, trainer, and writer. Before starting his own company in 1982, Mr. Toogood was a television reporter and network news producer for NBC and ABC. Today he works with a long list of blue-chip clients and has served as a consultant to 38 of the Fortune 50 CEOs, as well as thousands of senior-level executives, elected officials, and diplomats throughout the world. This book is based on his acclaimed corporate workshops in executive communications. Mr. Toogood resides in Darien, Connecticut.