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Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration - to improve quality, achieve customer satisfaction and increase profitability - are stressed.
This is a do-it-yourself manual, with detailed steps to success and simple explanatory notes, designed for real companies not business schools. The enclosed disk contains the text of a complete Quality Manual along with all necessary Operating Procedures. This is also printed in the book to show how it should look, and all you need to do is fill in the blanks. The book will explain why and how to achieve the ISO 9000 standard, and the models will let you get there quickly and easily. This proven successful straightforward approach will initially save you hundreds of pounds in consultancy fees and also will help you bypass the trial and error stages. In addition to successful ISO 9000 registration you will continually achieve savings by putting in place effective, efficient and economical management systems. Fred Dobb is a Regional Manager of National Quality Assurance, one of the largest certification bodies covering the whole range of manufacturing, service and other industrial and business sectors. Fred Dobb is a Registered Lead Assessor with experience in a plethora of situations; this practical experience is brought to bear in this essentially practical guide.
Focuses on the improvement of quality, customer satisfaction and profitability. The text provides a proven, step-by-step method for achieving QS-9000 registration economically and efficiently: TAP-PDSA (Train, Analyze and Plan-Plan, Do, Study, Act). It delineates successful registration efforts conducted by the author using the TAP-PDSA approach.
This ready reference surveys the discipline of standards and standardization, defining common terms, clarifying descriptions, describing how standards could be used to restrain trade, and explaining how international trade is stimulated by the due process provisions of standards writing organizations. Containing real-world examples provided by experienced standards professionals, Standardization Essentials is a vital, forward-looking reference for mechanical, civil, electrical and electronics, materials, chemical, mineral, cost, quality, reliability, industrial, developmental, safety, forensic, and consulting engineers; standards managers; architects; project managers; upper-level undergraduate, graduate, and continuing education students in these disciplines. Crystallizes the essential role that standards play in strategic standardization management, purchasing, contractual agreements, and international trade! Covering costs, benefits, limitations, uses, and abuses of standardization programs, Standardization Essentials Considers whether standards build or bar trade and the use of international standards to leverage world markets Presents a case study of conformity assessment related to international technical trade barriers Focuses on consumer safety standards for automobile tires and other products Addresses implementation of ISO 9000 and ISO 14000 management system standards in industry Highlights voluntary (nongovernmental) and mandatory (governmental) standards and regulations developed by a variety of organizations Reveals competition, incongruities, and harmonization among national and international standards
"Outlines best practices and demonstrates how to desgin in quality for successful development of hardware and software products. Offers systematic applications failored to particular market environments. Discusses Internet issues, electronic commerce, and supply chain."
A guide to implementing and operating a practical reliability program using carefully designed experiments to provide information quickly, efficiently and cost effectively. It emphasizes real world solutions to daily problems. The second edition contains a special expanded section demonstrating how to combine accelerated testing with design of experiments for immediate improvement.
"Affords an advantageous understanding of contemporary management and total quality systems without excessive employment of advanced mathematics--directing managers in the implementation of the basic quality framework that will lead to improved production and increased profits through sound quality practices. Provides practical applications in a wide variety of industrial, financial, service, and administrative systems and shows how to prepare for quality audits, product meetings, and production discussions. Features 21 new chapters."
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organiza
Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers.
Aiming to change the paradigms of traditional management strategies, this work attempts to create an improved platform within the total quality management umbrella for supporting the profit motive by offering hands-on instructions for applying the theory of constraints in the manufacturing system. The book provides updated information in each area discussed.