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This book explores how travel and tourism have been affected–both leisure and business travel–safeguards introduced to protect people and the planet, and whether this will result in permanent change to the way we travel in the future. “An insightful and detailed account of the pandemic and its impact on the global travel industry. In a situation which was (and still is) constantly evolving, the book presents an historical timeline of events, and how these changed the face of consumer travel, possibly forever. Leisure & business travel, airlines, events, and attractions: all are analyzed comprehensively. How did the industry respond, what lessons were learned and what are the predictions for the future?” –Debbie Marshall, Silver Marketing Association At the end of 2019, COVID-19 spread rapidly around the world to become a global pandemic. Tourism and hospitality sectors were particularly hard hit with a virtual halt to travel, internally and across borders, with constantly changing rules intended to restrict movement and safeguard travelers. Throughout this period, we have tracked reactions by people, health advisors, and politicians worldwide, as infection rates and deaths from the virus rose or fell dramatically. We explore how travel and tourism have been affected, both leisure and business travel, safeguards introduced to protect people and the planet, and whether this has resulted in permanent change to the way we travel in the future. For many within the industry, it has been an opportunity to review every aspect of global travel and to define a ‘new normal’ for the future.
Shivya Nath quit her corporate job at age twenty-three to travel the world. She gave up her home and the need for a permanent address, sold most of her possessions and embarked on a nomadic journey that has taken her everywhere from remote Himalayan villages to the Amazon rainforests of Ecuador. Along the way, she lived with an indigenous Mayan community in Guatemala, hiked alone in the Ecuadorian Andes, got mugged in Costa Rica, swam across the border from Costa Rica to Panama, slept under a meteor shower in the cracked salt desert of Gujarat and learnt to conquer her deepest fears. With its vivid descriptions, cinematic landscapes, moving encounters and uplifting adventures, The Shooting Star is a travel memoir that maps not just the world but the human spirit.
Governments, businesses, and individuals around the world are thinking about what happens after the COVID-19 pandemic. Can we hope to not only ward off another COVID-like disaster but also eliminate all respiratory diseases, including the flu? Bill Gates, one of our greatest and most effective thinkers and activists, believes the answer is yes. The author of the #1 New York Times best seller How to Avoid a Climate Disaster lays out clearly and convincingly what the world should have learned from COVID-19 and what all of us can do to ward off another catastrophe like it. Relying on the shared knowledge of the world’s foremost experts and on his own experience of combating fatal diseases through the Gates Foundation, Gates first helps us understand the science of infectious diseases. Then he shows us how the nations of the world, working in conjunction with one another and with the private sector, how we can prevent a new pandemic from killing millions of people and devastating the global economy. Here is a clarion call—strong, comprehensive, and of the gravest importance.
"Travel is no longer a past-time but a colossal industry, arguably one of the biggest in the world and second only to oil in importance for many poor countries. One out of 12 people in the world are employed by the tourism industry which contributes $6.5 trillion to the world's economy. To investigate the size and effect of this new industry, Elizabeth Becker traveled the globe. She speaks to the Minister of Tourism of Zambia who thinks licensing foreigners to kill wild animals is a good way to make money and then to a Zambian travel guide who takes her to see the rare endangered sable antelope. She travels to Venice where community groups are fighting to stop the tourism industry from pushing them out of their homes, to France where officials have made tourism their number one industry to save their cultural heritage; and on cruises speaking to waiters who earn $60 a month--then on to Miami to interview their CEO. Becker's sharp depiction reveals travel as a product; nations as stewards. Seeing the tourism industry from the inside out, the world offers a dizzying range of travel options but very few quiet getaways"--
Managing Health and Safety in a Small Business is an up-to-date guide, reflecting current concerns about how to identify and manage health and safety risks in a small business, with a broad focus on practical guidance wherever your business is based globally. It covers all the basic principles of assessing risks without quoting specific regulations that are likely to change depending on your location. With additional checklists and suggestions throughout, it can be used by individual business owners, consultants or business advisors working with them, or as a basic introduction to the key elements of risk assessment.
Prepare yourself for an immersive journey into the digital landscape of customer feedback mastery with The Good, The Bad, and The Emoji: Mastering the Art of Review Data. Authored by online review entrepreneurs Menno Beker and Hans Keukenschrijver, alongside hospitality expert Dr. Wouter Hensens, this groundbreaking book reveals the secrets to harnessing online reviews' power to influence consumer behavior, foster trust, and product success. Drawing from over two decades of expertise, development, and real-world encounters, this dynamic trio has curated a comprehensive yet accessible toolkit for navigating the world of customer feedback. From demystifying various review data sources to leveraging state-of-the-art AI technologies, this book empowers everybody with indispensable insights crucial for thriving in today's digital era. The Good, The Bad, and The Emoji stands as your indispensable companion in conquering the realm of online reviews and safeguarding the future of your organization.
Recent global developments have fundamentally changed the landscape for conducting businesses and undertaking social transactions. It is more important than ever to step back and take a broader view of managing risks across all areas of the business. Aimed at small- and medium- sized enterprises, which represent the majority of business units globally, Risk Management: 10 Principles outlines the ten major risk factors every business must consider when establishing a risk management system. Now fully updated after being in print for over 20 years, this book focuses on taking a practical and holistic approach to identifying potential risks and considering how best to manage these risks. Modern topics cover the move to home working for many because of COVID- 19 and increased risk in supply chains, plus many more. Case studies and self- reflection questions are included throughout, with additional checklists available to download to help you focus on particular areas of the business. This readable and entertaining text intends to help the non- expert establish a workable risk management system across all parts of their organization, especially in smaller business units where a risk management professional is not part of the workforce. Restructured and reordered to bring the content right up to date, this book is geared towards those working in small- and medium- sized enterprises, business consultants working with client companies, and as an introductory reader for those new to the concepts of risk management, including safety and environmental consultants and students on occupational health and safety and environmental studies courses.
From the critically acclaimed author of The Young Wives Club, a “heartwarming story about friendship, heartache, and self-discovery” (Karen White, New York Times bestselling author), comes a charming novel reminiscent of the works of Mary Alice Monroe and Kristy Woodson Harvey, about three sisters who win a huge lottery prize and learn what it truly means to be lucky. Lexi, Callie, and Hanna Breaux grew up in small-town Louisiana, and have always struggled to make ends meet. For years, they’ve been playing the lottery, fantasizing about how much better life would be if they had the money. For Lexi, it means the perfect wedding; for Callie, it means having the courage to go after her career dreams; and for Hanna, it means buying a house that isn’t falling apart and sending her bullied son to private school. When the incredible happens and the Breaux sisters hit it big—$204 million dollars big—all their dreams come true. Or so they think. Because it’s actually not a cliché—money isn’t the answer to everything, and it often comes with problems of its own. Heartfelt, engaging, and featuring characters you’ll root for from the first moment you meet them, Louisiana Lucky is a satisfying page-turner from a rising star in women’s fiction.
This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.