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George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.
Have you ever been led by someone who cared for you like family, and dared you to achieve more than you ever thought possible for yourself, your organization, and even society? Award-winning author of Hostage at the Table, George Kohlrieser, along with his co-authors Susan Goldsworthy and Duncan Coombe, explain how becoming a secure base leader releases extraordinary potential in others. Part of the Warren Bennis leadership series Care to Dare shows you how to become a Secure Base Leader so that you release your followers from the fears that get in the way of their performance. It shows you how you can unleash astonishing potential by building the trust, delivering the change, and inspiring the focus that underpins sustainable high performance. From extensive interviews with executives from all over the world, as well as from surveys with more than a thousand executives, the book reveals the nine characteristics that Secure Base Leaders display on a daily basis. The research shows that a primary difference between a successful leader and a failed leader is the presence or absence of secure bases in his or her life. Care to Dare will take you on a journey where you will discover your own secure bases, past and present, and determine how you can be a secure base for other people in your life at work and at home.
Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
A taut, emotionally loaded, devastatingly powerful thriller from the acclaimed, Carnegie-longlisted author of In Darkness and Blood Ninja.
An FBI hostage negotiator provides a white-knuckle portrait of his 25 years of service.
While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life. *Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication.
A rare and powerful story of hope, love, survival,and the struggle to bring back alive a hostage in Iraq Micah Garen and Marie-Hélène Carleton were journalists and filmmakers working in Iraq on a documentary about the looting of the country's legendary archaeological sites, with their Iraqi translator Amir Doshi. In the late summer of 2004, they began to wrap up their work, and Marie-Hélène returned home while Micah remained for a final two weeks of filming. As Micah and Amir were filming in a Nasiriyah market, something went horribly wrong: Micah, who wore a bushy mustache and was dressed in Iraqi clothing, was unmasked as a foreigner and kidnapped by militants in southern Iraq. Home in New York, Marie-Hélène awoke to a gut-wrenching phone call from Micah's mother with word of his abduction. She promised Micah's mother the impossible--that together they would bring Micah back alive. American Hostage is the remarkable memoir of Micah Garen's harrowing abduction and survival in captivity, as well as the heroic and successful struggle of Marie-Hélène; Micah's sister, Eva; along with family and friends to win Micah's and Amir's release from their captors. The world watched and waited as Micah's drama unfolded, but the authors, now safely home and engaged to be married, detail the dramatic untold story. After learning of Micah's abduction, Marie-Hélène took a risky and unusual step: instead of relying on the authorities to rescue Micah, she used her recent experience in Iraq to construct a massive grassroots effort to reach out to Micah's captors and plead for his release. As fighting between Coalition forces and the Mahdi Army raged in Najaf, Micah and Amir became pawns in a terrible political game. The kidnappers released a video threatening to kill Micah unless the United States withdrew from Najaf within forty-eight hours. In response, Marie-Hélène's and Micah's families redoubled their efforts, eventually sending a representative to Nasiriyah to lobby for Micah. While Marie-Hélène worked on his release, Micah, imprisoned alongside Amir under armed guard deep in the marshes of southern Iraq, lived the nightmare of a hostagehaunted by the alternating impulses of hope and despair, his desire for survival and plans of escape. His experience reveals a great deal about the lives and minds of militants in southern Iraq. American Hostage is an engrossing and rare story of how hope, love, and communal effort can overcome war, distance, and cultural differences in Iraq.
The brand new thriller featuring Investigative Analyst Fredrika Bergman and Alex Recht of the Stockholm police. Shortly after a crowded New York-bound flight takes off from Stockholm, a bomb threat is found on board. Anonymous hijackers demand that the Swedish government revoke its decision to deport a Moroccan man. If their demands are not met, the plane will explode if it attempts to land. The US and Swedish governments must choose between negotiating with terrorists in order to save the four hundred passengers held hostage at thirty thousand feet, or to stand their ground and pursue the deportation of a possibly innocent man. Fredrika Bergman, familiar with the deportation case through her work in the Justice Department, now returns to the police force to act as a liaison between Police Superintendent Alex Recht, and the abrasive Eden Lundell, agent with the Security Service's counter-terrorism unit. But they soon realize that the plot behind the hijacking is far more complex than anyone initially thought. As the hours pass, the team are running out of options, and the plane is running out of fuel… 'The writing is tense, dense and very atmospheric. The stories sharp and impossible to let go. Kristina Ohlsson is a true queen of scandinavian crime' Mons Kallentoft 'Superbly crafted' Daily Mail 'Kristina Ohlsson is a rising star of Scandinavian crime fiction' Sunday Times
An electrifying thriller featuring Eve Rossi, head of a secret division of the FBI—one made up of ex-convicts with extraordinary talents, oversized egos, and contempt for the rules NAMED ONE OF THE BEST BOOKS OF THE YEAR BY LIBRARY JOURNAL AND SUSPENSE MAGAZINE In the hushed quiet of early morning Manhattan, in front of the towering bronze doors of Saint Patrick’s Cathedral, a young woman holds a sign that reads: HELP ME. For one FBI agent, a madman’s terrified hostages, and an entire city, a long and harrowing day is about to unfold. The hostage taker’s identity is unknown. But he knows who FBI agent Eve Rossi is—and everything about her past. Along with her presence, he demands five witnesses: ordinary people with some hidden connection. Defying her superiors, Eve begins a deadly dance with an adversary whose intentions are surely sinister, whose endgame is anything but certain, and whose cunning keeps him one step ahead at every turn. As Eve manages a taut hostage situation, she relies on the combined skills of her team—a secret unit inspired by France’s most notorious criminal and made up of ex-convicts with extraordinary talents, oversized egos, and contempt for the rules. Eve is up against a rapidly ticking clock. But the dangerous man calling the shots has a timetable of his own—and a searing question for his targets: What are you guilty of? As shocking revelations surface, so does another crisis nobody could anticipate—one not even Eve and her team may be able to stop. Praise for Hostage Taker “A high-voltage game of parry and thrust.”—New York Daily News “The perfect blend: an urban thriller as modern as tomorrow’s New York Times, driven by a two-hundred-year-old idea, with a main character to die for. I hope we see plenty more of Eve Rossi and her team.”—Lee Child, #1 New York Times bestselling author of Personal “The concept is great. . . . The twists are good, and the emotion level climbs higher and higher. . . . Pintoff has serious potential to go into waters already charted by the likes of Lisa Gardner, Tami Hoag, and Allison Brennan.”—Sarah Weinman, The Crime Lady “Amazing . . . [Hostage Taker] will keep you awake nights. . . . The book boasts a dynamic heroine. . . . You will never look at the beauties of the complicated structure that is St. Patrick’s Cathedral in New York quite the same again.”—Liz Smith, New York Social Diary “A high-velocity roller coaster of a thriller!”—Jeffery Deaver, New York Times bestselling author of The Skin Collector “A brilliant thriller from a gifted writer . . . Pintoff is one of the best crime writers at work today.”—Michael Koryta, New York Times bestselling author of Those Who Wish Me Dead “A gripping conclusion . . . tense and thoughtful . . . a sharp new crime series.”—Nights and Weekends “Pintoff skillfully ratchets up the tension and throws more than one curveball into this twisty, exciting read.”—Booklist (starred review) “Strong writing, a well-paced plot, and intriguing characters make this one of the best thrillers of the year. Fans of Lisa Gardner will find much to like here.”—Library Journal (starred review)
On November 4, 1979, Iranian militants stormed the United States Embassy in Tehran and took sixty-six Americans captive. Thus began the Iran Hostage Crisis, an affair that captivated the American public for 444 days and marked America's first confrontation with the forces of radical Islam. Using hundreds of recently declassified government documents, historian David Farber takes the first in-depth look at the hostage crisis, examining its lessons for America's contemporary War on Terrorism. Unlike other histories of the subject, Farber's vivid and fast-paced narrative looks beyond the day-to-day circumstances of the crisis, using the events leading up to the ordeal as a means for understanding it. The book paints a portrait of the 1970s in the United States as an era of failed expectations in a nation plagued by uncertainty and anxiety. It reveals an American government ill prepared for the fall of the Shah of Iran and unable to reckon with the Ayatollah Khomeini and his militant Islamic followers. Farber's account is filled with fresh insights regarding the central players in the crisis: Khomeini emerges as an astute strategist, single-mindedly dedicated to creating an Islamic state. The Americans' student-captors appear as less-than-organized youths, having prepared for only a symbolic sit-in with just a three-day supply of food. ABC news chief Roone Arledge, newly installed and eager for ratings, is cited as a critical catalyst in elevating the hostages to cause célèbre status. Throughout the book there emerge eerie parallels to the current terrorism crisis. Then as now, Farber demonstrates, politicians failed to grasp the depth of anger that Islamic fundamentalists harbored toward the United States, and Americans dismissed threats from terrorist groups as the crusades of ineffectual madmen. Taken Hostage is a timely and revealing history of America's first engagement with terrorism and Islamic fundamentalism, one that provides a chilling reminder that the past is only prologue.