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Course Description: Provides hospitality managers and students with information they need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department. This detailed textbook shows students how to keep every area of a hotel property running smoothly. The book takes a systems approach to hospitality facilities issues, while also providing a summary based on functional spaces within a property. The fourth edition of Hospitality Facilities Management and Design has been thoroughly revised and updated. There are new exhibits and new industry examples throughout the book. Case studies were added as needed.
This detailed textbook shows students how to keep every area of a hotel property running smoothly. The book takes a systems approach to hospitality facilities issues, while also providing a summary based on functional spaces within a property. This revised edition features the latest information on facilities management and design issues. Students will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.
Publisher description
Hospitality Facilities Management.
Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, it provides an essential guide for students and professionals on how to manage hospitality facilities to their best effect, using a model-based insight into the process in an informed, but non-technical way. Now in its second edition, this successful text has been updated with new international case studies from companies such as MyTravel, Disneyland Paris Hotel, Elysium Beach Resort Cyprus and many others. It also includes new chapters from well-known authors. With contributions from both academics and practitioners, this book looks at design, building issues, operational relationships, and therefore provides the hospitality manager with insight into how these areas work and what they need to know in order to get the best out of them.
Prof. V. Jayaram is renowned name in the field of hospitality management. For his decades of tireless service, research and contribution to the industry, his work is recognised and awarded by American Hotel and Lodging Educational Institute at Motimahal College of Hotel Management in the subjects of Hospitality Facilities Management and Design, Managing Hospitality Human Resources, International Human Resource Management, Hospitality Sales and Marketing. "A person cannot manage himself, cannot manage others. This is the cream of management theory." - Prof. V. Jayaram
Applied Facilities Management for the Hospitality Industry is designed to provide readers with a practical approach to understanding the activities and responsibilities involved in managing the aspects of a hospitality enterprise. It presents real world analysis of the concerns, issues, and practices used by facilities managers in the profitable support of hospitality operations. Written in clear terms and using a common-sense approach to facilities management, the book approaches complex issues in an easy to understand and relatable manner. Specific topics include the functions and responsibilities of a facilities manager, information management, effective communication, workload planning and staffing, and financial management, among others. Applied Facilities Management for the Hospitality Industry features management tools and systems developed and used by the author in the management of large buildings and systems. Using real world experience in both the facilities and construction management of modern buildings and campuses, the book enables readers to not only understand the concepts, but also be prepared to use them in real world facilities issues in the hospitality industry. John E. Edwards, M.B.A., F.M.A., is an instructor at Texas Tech University, teaching general management and facilities management to students majoring in restaurant, hospitality, and institutional management. He has over 30 years of facilities, logistics, construction, and lodging management experience. Professor Edwards is an established and published authority in logistics support for complex international operations in remote locations under adverse conditions.