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I am pleased to introduce this publication based on one of the deliverables of the NO PROBLEMS project. This is one of the projects co-financed by the European Commission in the framework of the TEN-Telecom programme. Electronic commerce is high up on the agenda of the European Commission and is one of the priorities of the TEN-Telecom programme. Electronic commerce requires a reliable and secure communications environment. But in order to attract the large number of Europe's SMEs and the European citizens, electronic commerce support services must be widely accessible at low cost. The NO PROBLEMS project has addressed these challenging requirements by combining two complementary technologies: X.400 messaging for the reliability and the security framework, Internet for the low cost accessibility. NO PROBLEMS is in many regards illustrative of the TEN-Telecom objectives: it combines available technology to provide innovative services to Europe's SMEs. This publication provides an in-depth insight into some of the key technologies expected to playa major role in the support of electronic commerce. Robert Verrue Director General DG XIII European Commission This publication is based on documents of the NO PROBLEMS project, which has been founded by the European Commission DG XIII. The project partners have been INFONOVA GmbH and DATAKOM Austria from Austria as well as ITK Telekommunikation from Germany and ATLANTIDE from France.
Supercharge your e-commerce success with "E-commerce 99+ Essential Message Templates" This game-changing toolkit provides ready-to-use templates for effective communication that drives results in online businesses. Crafting the perfect message in the fast-paced e-commerce world can be challenging. That's why this book offers 99+ meticulously crafted templates covering customer service, order management, marketing, and supplier communication. Each template ensures clear and concise messaging and can be customized to match your brand. By leveraging these templates, you'll streamline communication, save time, and maintain consistency across channels. Whether handling customer inquiries, managing orders, promoting products, or forging partnerships, you'll have the tools to excel in every e-commerce scenario. Beyond templates, this book offers practical tips on communication best practices. Master tone of voice, personalization, handling difficult situations, and putting customers first to build stronger relationships and drive success. Don't let communication hurdles hold you back. Grab "E-commerce 99+ Essential Message Templates" now and unlock the power of effective communication for unparalleled e-commerce triumph.
E-commerce and V-business examines the impact of the Internet and associated technologies on two related aspects of business: electronic commerce and virtual organization. Using a combination of recent theory and empirical evidence it demonstrates how forward thinking organizations are reaping considerable advantages from exciting new business models in these areas. Such models require radical rethinking of many aspects of traditional business. The book covers many of the critical and contemporary issues stemming from these important new developments. The collected papers in this book illustrate the wide variety of business opportunities afforded by e-commerce and virtual business. They describe and discuss the important issues that follow in the wake of an organization deciding to pursue consumers electronically and organize its operations virtually. It brings a good balance of theory and practical issues from different perspectives from different parts of the globe
In Electronic Business Communications, Mike Chesher and Ricky Kaura tell you all that you need to know about electronic commerce over the Internet. All the major topics are covered: - How electronic business communications can give you the edge over your competitors; - How you can develop effective business strategies for electronic commerce; - All you need to know about EDI/E-commerce Security concerns? What security concerns ̈ the Internet is open for business! - What are the E-commerce standards and why do they matter? - Making the most of trading via the Internet and value added networks; - Breakthroughs in Web-based EDI and Internet applications Information highway initiatives; - Lots of case studies are included. Anyone working in or coming into contact with the exciting world of business electronic communications will find something to interest them here.
E-Commerce and E-Government has become known as the wave of the future for business all over the world. Whether large, small, or just starting, E-Commerce and E- Government have been the easier and more sufficient way to handle business. This book brings together revised and expanded versions of eighteen papers selected from the 2003 International Conference on Management of e-Commerce and e-Government. This book presents leading edge research in this new and exciting field. The ICMeCG 2003 has initially received a total of 176 submissions from Australia, China, Norway, UK, and USA. Unfortunately, risk of SARS prevented many authors from actually participating in the conference. The Program Committee of ICMeCG selected papers through a careful reviewing process. Although some papers remain devoted to conceptual and general discussion about e-Commerce management, many papers have adopted quantitative or formal analysis methods in their research. Results presented in these papers provide an important contribution, especially as compared with earlier research based on qualitative methods alone. This book presents cutting edge research in this new and exciting field.
ECWAC2012 is an integrated conference devoted to Electronic Commerce, Web Application and Communication. In the this proceedings you can find the carefully reviewed scientific outcome of the second International Conference on Electronic Commerce, Web Application and Communication (ECWAC 2012) held at March 17-18,2012 in Wuhan, China, bringing together researchers from all around the world in the field.
The growth of the Internet continues to influence our lives and businesses. Irrespective of their type and size, all firms and organizations are rethinking their strategies and operations. An increasing number of businesses are using e-commerce to gain competitive advantage. However, doing e-commerce is complex and requires understanding a vast array of topics. This book provides coverage of essential topics in E-commerce i.e. technology infrastructure, building blocks of e-commerce, online marketing, online payment systems, online business models, online business environment issues, website usability, e-commerce strategy, mobile commerce, and e-CRM/e-SCM. Compared with available texts on e-commerce, the perspective of this book is global e-commerce. The book is written in simple language, provides up-to-date coverage of material and associated research, and filled with examples to support material presented. This book is useful for undergrad and graduate students, professionals, and anyone looking to gain a solid foundation to continue their learning of dynamic e-commerce environment.
This book constitutes the thoroughly refereed post-proceedings of the 4th International Workshop on Agent-Mediated Electronic Commerce, AMEC 2002, held in Bologna, Italy in July 2002 during the AAMAS 2002 conference. The 20 revised full papers presented together with an introductory survey by the volume editors were carefully selected and improved during two rounds of reviewing and revision. The book gives a unique overview of the state of the art of designing mechanisms and systems for agent-mediated e-commerce- The papers are organized in topical sections on electronic auctions, negotiations, and electronic markets.
Protocols for Secure Electronic Commerce, Third Edition presents a compendium of protocols for securing electronic commerce, or e-commerce, in consumer- and business-to-business applications. Attending to a variety of electronic payment systems currently in use around the globe, this edition: Updates all chapters to reflect the latest technical advances and developments in areas such as mobile commerce Adds a new chapter on Bitcoin and other cryptocurrencies that did not exist at the time of the previous edition's publication Increases the coverage of PayPal in accordance with PayPal’s amplified role for consumers and businesses Expands the discussion of bank cards, dedicating a full chapter to magnetic stripe cards and a full chapter to chip-and-PIN technology Protocols for Secure Electronic Commerce, Third Edition offers a state-of-the-art overview of best practices for the security of e-commerce, complete with end-of-chapter review questions and an extensive bibliography of specialized references. A Solutions Manual and PowerPoint slides are available with qualifying course adoption.
This textbook provides a strategic marketing and managerial perspective of electronic commerce. The research of the four authors provides the basis for the book, allowing for first-hand experience, varied viewpoints, and relevance. Contents: 1) Electronic commerce: An introduction. 2) Electronic commerce technology. 3) Web strategy: Attracting and retaining visitors. 4) Promotion: Integrated Web communications. 5) Promotion & purchase: Measuring effectiveness. 6) Distribution. 7) Service. 8) Pricing. 9) Post-Modernism and the Web: Societal effects.