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Learn how managers have transformed their teams and companies into envied high-performance organizations in this guide to nurturing successful managers at your organization, informed by the author's 10-year study of applications of his High Performing Organization (HPO) Framework. How can an organization learn to perform at a high level? The key is management. Based on years of intensive research and experience, André de Waal's proven strategy for achieving positive organizational change can turn your company or team into a true High Performance Organization (HPO). De Waal's HPO Framework is the only management improvement technique that has been developed on a solid scientific basis, validated through longitudinal site-level research, and developed over years of measuring organizational results. In this book, de Waal focuses on the activities and behaviors of managers in organizations that have successfully transformed themselves into HPOs. The author and his team closely followed and measured organizations that have adopted and applied the HPO Framework over many years, uncovering the secrets to creating successful and transformative managers through the use of HPO coaches, the application of "silo-busting" techniques to spur collaboration, and use of the HPO transformation success wheel. The resulting data set, analytics, and lessons presented represent a treasure trove of actionable tools for achieving successful managerial and organizational change and improvement.
Newly updated and backed by decades of research, this classic guide will equip leaders and team members alike to unleash the power of teamwork. Never before in the history of the workplace has the concept of teamwork been more important to the functioning of successful organizations. Ken Blanchard, bestselling coauthor of Raving Fans, The One Minute Manager® and Gung Ho!, teams up with Donald Carew and Eunice Parisi-Carew to explain how all groups move through four stages of development on their way to becoming high performing teams—orientation, dissatisfaction, integration and production. The authors then show how a manager can help any group become effective quickly and with a minimum of stress.
Learn how managers have transformed their teams and companies into envied high-performance organizations in this guide to nurturing successful managers at your organization, informed by the author's 10-year study of applications of his High Performing Organization (HPO) Framework. How can an organization learn to perform at a high level? The key is management. Based on years of intensive research and experience, André de Waal's proven strategy for achieving positive organizational change can turn your company or team into a true High Performance Organization (HPO). De Waal's HPO Framework is the only management improvement technique that has been developed on a solid scientific basis, validated through longitudinal site-level research, and developed over years of measuring organizational results. In this book, de Waal focuses on the activities and behaviors of managers in organizations that have successfully transformed themselves into HPOs. The author and his team closely followed and measured organizations that have adopted and applied the HPO Framework over many years, uncovering the secrets to creating successful and transformative managers through the use of HPO coaches, the application of "silo-busting" techniques to spur collaboration, and use of the HPO transformation success wheel. The resulting data set, analytics, and lessons presented represent a treasure trove of actionable tools for achieving successful managerial and organizational change and improvement.
Provides executives with helpful advice on how to work more efficiently and become better managers. Selling Points Provides busy managers with strategies for more effective time and stress management as well as insights into what a manager’s job really entails. Features best-selling classics such as “Management Time, Who’s Got the Monkey?” and “What Effective Managers Really Do”
INSPIRE EMPLOYEES AND IMPROVE PERFORMANCE WITH SUPPORTIVE ACCOUNTABILITY LEADERSHIP: Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership¿ Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and tools, you'll learn how to:¿Master the art of supportive leadership¿Inspire employees to advance your organization's vision¿Monitor performance and customer service efficiently¿Lead effective performance improvement conversations¿Pinpoint critical support factors to unleash performance¿Wield the power of employee recognition¿Boost performance through progressive discipline¿Document skillfully You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.
Armstrong's Handbook of Performance Management addresses all areas of performance management, from performance pay and giving feedback to managing underperformers and having difficult conversations, so organizations can optimize staff performance. This fully updated and restructured 6th edition analyzes traditional as well as the latest developments in performance management including the shift from ratings and annual reviews. Veteran HR expert Michael Armstrong examines where these new approaches should be embraced and where traditional methods of performance management may be preferable. Packed with examples, exercises, checklists and new case studies from organizations such as Microsoft, IBM and Expedia, this book remains the most authoritative and engaging textbook on performance management. Supporting online resources for Armstrong's Handbook of Performance Management include an instructor's manual, a student's manual, lecture slides, a glossary of terms and a literature review.
How to create the high-performance, high-commitment organization Integrating knowledge from strategic management, performance management, and organization design, strategic human resource expert and Harvard Business School Professor Michael Beer outlines what the high-commitment, high-performance organization looks like and provides practitioners with the transformation process to help them get there. Starting with leaders who have the right values, Beer shows how to weave together a complete system that includes top-to-bottom communication, organization design, HR policies, and leadership transformation process, and outlines what practitioners must do in HR, structure, systems, goals, culture, and strategy to create high-performance organizations.
The goal: To be a leader who has an agenda, knows the system inside out, is comfortable with fluidity, and recognizes that the parts do not always fit into an integrated whole. Schooled to oversee fixed, almost unvarying routines, managers today are unprepared to manage the conflicts in modern work flow relationships. Sayles shows with vivid case studies how middle managers with an in-depth understanding of the organization can resolve the inherent contradictions and ambiguities among design, sales, and manufacturing.
How can today's managers concentrate on what really matters to improve the performance of their organization, to reach outstanding goals? The answer is in What Makes an HPO. The five critical factors of the HPO Framework - Management Quality, Openness & Action-Orientation, Long-Term Orientation, Continuous Improvement & Renewal and Employee Quality - will help you turn your organization into an HPO. This book shows you what to concentrate on, how others have done it, and how to achieve it yourself. The HPO Framework is the result of a global five-year research project into the genuine success factors of High Performance Organizations (HPOs). The HPO Center, led by Dr de Waal, discovered what really works on the ground in every type of organization rather than what managers think should, or might have, worked. In his book André de Waal gives many real-life examples from a variety of sectors including Finance, Retail, Industry, ICT, High Education and Government, all illustrating the successful workings of the HPO Framework in organizations worldwide. Also included are many interviews with HPO leaders at Microsoft, SABMiller, Svenska Handelsbanken, HP, Tata Steel, Umpqua Bank, Unilever and KLM Royal Dutch Airlines.
Build high-performing teams with an evidence-based framework that delivers results Committed is a practical handbook for building great teams. Based on research from Wharton’s Executive Development Program (EDP), this concise guide identifies the common challenges that arise when people work together as a group and provides key guidance on breaking through the barriers to peak performance. Committed draws its insights from the EDP’s living lab: an intensive two-week simulation during which executive-level participants run complex global businesses. The authors have observed over 100 teams collaborating and competing for over 100 combined years in this intense environment. It has yielded fundamental insights about teamwork: what usually goes wrong, what frequently goes right, and the methods and techniques that will help you access your team’s full potential. These insights have been distilled into a simple, repeatable process that you can start applying today. Getting teams engaged and aligned is hard. Committed will give you the tools you need to deal with all of the familiar teamwork challenges that get in the way: organizational politics, delegation, coordination, and aligning skills and motivation. Using vivid stories and examples from the worlds of business, sports, and non-profits, it will teach you how to: Understand the dynamics of successful teams Achieve peak performance using a research-backed methodology Gain expert insight into why most teams underperform Learn the critical points common to all great teams Committed gives you the perspective you need to combine the right people with the right way of collaborating to achieve extraordinary results.