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This book is about using information in small businesses to compete; it is about strategy and information systems. It examines problems that these businesses face and suggests some solutions. It looks at how strategie planning takes place and how information systems should be designed and developed in line with strategy, from a business rather than a purely technical point ofview. The main contribution made is proposing an approach to crafting strategy, designing new business processes and information systems planning that could realistically be used by the average small business, that is one without great knowledge of strategy or information systems, and one that cannot afford to buy in this knowledge. The approach differs from others suggested in the literature in that it emphasises the important role of creativity in the process of creating strategy and in information system design and illustrates where this creativity may come from, it emphasises the importance of getting staff involved and it attempts to lessen the communication problems that exists between business people and information system developers, something that historically has caused problems.
Helping small businesses compete: challenges within programs designed to assist small contractors : hearing before the Subcommittee on Contracting and Workforce of the Committee on Small Business, United States House of Representatives, One Hundred Twelfth Congress, first session, hearing held September 15, 2011.
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This transcript records testimony concerning Senate Bill 2490 which would bar federal aid from being used at colleges that directly or indirectly discriminate against off-campus businesses. The bill responds to difficulties small businesses have in competing with college campus bookstores due to the ability of colleges to channel student financial aid to college businesses and college bookstores. Following opening statements by Senators Lauch Faircloth and Olympia J. Snowe, the transcript presents the full testimonies of the following individuals: Graham Gillette, on behalf of Campus Bookstores, Inc.; William D. Gray, president of Gray's College Bookstore and national chairman of the Campus Area Small Business Alliance; Rob Karr, representing the Illinois Retail Merchants Association, and Anthony Samu, president of the United States Student Association. Also included are comments for the record from: John-Paul de Bernardo, of Campus Area Small Business Alliance; Daniel Lieberman, of Dynamic Student Services; David Longanecker, of the Office of Postsecondary Education, U.S. Department of Education; and Richard C. Yount, Loupots Bookstores of Houston, Inc. (DB)