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The United States must make better use of its scientific and technical information (STI) resources, if it wishes to be competitive in world markets and maintain its leadership. STI is an essential ingredient of the innovation process from education and research to product development and manufacturing. It is a major product of the $65 billion per year the U.S. Government spends on research and development (R & D); researchers need ready access to STI if they are to stay at the cutting edge. Many issues of our time-health, energy, transportation, and climate change-require STI to understand the nature and complexities of the problem and to identify and assess possible solutions. STI is important not only to scientists and engineers but to political, business, and other leaders who must make decisions related to science and technology, and to the citizens who must live with the consequences of these decisions.
The United States must make better use of its scientific and technical information (STI) resources, if it wishes to be competitive in world markets and maintain its leadership. STI is an essential ingredient of the innovation process from education and research to product development and manufacturing. It is a major product of the $65 billion per year the U.S. Government spends on research and development (R & D); researchers need ready access to STI if they are to stay at the cutting edge. Many issues of our time-health, energy, transportation, and climate change-require STI to understand the nature and complexities of the problem and to identify and assess possible solutions. STI is important not only to scientists and engineers but to political, business, and other leaders who must make decisions related to science and technology, and to the citizens who must live with the consequences of these decisions.
This report, published in its entirety (OTA-TCT-578) and in a summary form (OTA-TCT-579) containing only the first chapter of the complete report, focuses on key topics and issues that are central to the successful use of electronic delivery by government. The review conducted by the Office of Technology Assessment concludes that the movement toward electronic delivery of government services is accelerating, but that many factors must be considered. The greatest risks of electronic delivery are overlooking the human element and users' needs, which would further widen the gap between the technologically literate and the technologically illiterate, and failing to capitalize on all the opportunities that partnerships among government agencies and the private sector could provide. Changes that will be required in federal management are outlined, and options for successful implementation of electronic delivery are sketched. Many rely on the amplification of existing structures. Five appendixes complement the complete report, including a list of the 11 boxes, 5 figures, and 22 tables that illustrate the discussion; and lists of acronyms and terms, contributors, field study participants, and contractor reports. The summary volume contains four tables and two boxes. (SLD)