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“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success. “A genuine winner.” —Robert B. Cialdini, author of Influence “This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist “Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder “Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York “An excellent workbook-like guide.” —Booklist, starred review
No one likes conflict--but that doesn't mean you have to avoid it. Learn how to turn those "Oh, Sh*t! Moments," when opinions and personalities clash, into the juice that powers your team to great results or new heights. Politics. Confusion. Factions. Gossip. Turnover. If you lead a team, you may see conflict as the worst part of your job. You may see it as counterproductive, dysfunctional, and a waste of time because team members are not dealing with each other--maybe not even speaking. You may see lost opportunities, inspiration, cohesiveness, and ultimately, productivity. But what if you could see...results? That's what The Beauty of Conflict: Harnessing Your Team's Competitive Advantage is all about. Written by life and business partners CrisMarie Campbell and Susan Clarke, The Beauty of Conflict shows you how the perfect storm that occurs when vision, opinion, and passion come together can be fertile ground for creativity and innovation. By leaning in to those inevitable oh, sh*t! moments when people clash, you'll unleash the juice that powers your team's competitive advantage. You'll learn to: Utilize the potential energy of conflict Guide your team through difficult moments Bridge differences between people to boost your team's IQ Use conflict to spark innovation and team transformation Increase trust, engagement and profit Featuring true stories and practical examples drawn from the authors' 25 years of experience working with Fortune 500 and other major companies, The Beauty of Conflict will show you how to lead your team past the discomfort, embrace their differences--and leverage those oh, sh*t! moments into increased productivity and profitability.
Conflict is one of the greatest sources of tolerated business expenses and loss. This is despite the fact that this expense and loss can, in most cases, be easily turned around to revenue and gain. In the nonprofit world one of the greatest inhibitors of mission success is not that there isn’t enough funding, or the challenging nature of the cause. It is the simple fact that teams struggle to work well together. What if conflict was the starting point for developing trust? What if it catalyzed a deeper, more meaningful understanding between team members? What if it was crucial for building stronger and more powerful organizations? Last of all, what if there were simple steps you could take to automatically help your teams communicate and work together more easily? This book shows you how.
Violent conflicts today are complex and increasingly protracted, involving more nonstate groups and regional and international actors. It is estimated that by 2030—the horizon set by the international community for achieving the Sustainable Development Goals—more than half of the world’s poor will be living in countries affected by high levels of violence. Information and communication technology, population movements, and climate change are also creating shared risks that must be managed at both national and international levels. Pathways for Peace is a joint United Nations†“World Bank Group study that originates from the conviction that the international community’s attention must urgently be refocused on prevention. A scaled-up system for preventive action would save between US$5 billion and US$70 billion per year, which could be reinvested in reducing poverty and improving the well-being of populations. The study aims to improve the way in which domestic development processes interact with security, diplomacy, mediation, and other efforts to prevent conflicts from becoming violent. It stresses the importance of grievances related to exclusion—from access to power, natural resources, security and justice, for example—that are at the root of many violent conflicts today. Based on a review of cases in which prevention has been successful, the study makes recommendations for countries facing emerging risks of violent conflict as well as for the international community. Development policies and programs must be a core part of preventive efforts; when risks are high or building up, inclusive solutions through dialogue, adapted macroeconomic policies, institutional reform, and redistributive policies are required. Inclusion is key, and preventive action needs to adopt a more people-centered approach that includes mainstreaming citizen engagement. Enhancing the participation of women and youth in decision making is fundamental to sustaining peace, as well as long-term policies to address the aspirations of women and young people.
The authors bring over 20 years of experience in family/marriage counseling and relationship coaching to this guide that will show how to communicate more effectively, solve problems as a team, and create more passion, intimacy, and connection in a relationship.
As a basic human need, the provision of safe water is among the highest priorities of government and humanitarian interventions during post-conflict recovery and peacebuilding. In the aftermath of war, water, sanitation, and infrastructure play a critical role in the recovery of livelihoods and economic development. Moreover, shared waters have great potential for interstate cooperation, assisting to rebuild trust following conflict and to prevent a return to conflict. This volume draws on studies from around the world to create a framework for understanding how water resources decisions and activities can facilitate or undermine peacebuilding in a post-conflict setting.
Are you concerned about the impact of conflict on your family business? Harnessing Conflict draws upon over twenty years of experience in which Nicole Garton has assisted hundreds of families to navigate the opportunities and challenges of conflict. Based upon a groundbreaking methodology known as the "Family Business Conflict Code," this guide provides a roadmap to help readers deconstruct family business conflict into its component parts. It will help you understand the sources that underlie all conflict, how conflict develops, best practices to prevent conflict, and how to effectively manage conflict when it happens. This book will arm both business families and their advisors with the latest thinking and tools for maximizing their success.
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Conflict is both a timely and a timeless challenge in schools, stymying school reform initiatives and elevating administrators’ job stress. If “school is a family,” as many claim, it is often a dysfunctional one. Relationships between and among staff, parents, community and school boards may be destructively divisive, or alternatively, schools may avoid addressing controversial issues like inequity, fearful of tensions that would be unleashed. From Conflict to Collaboration: A School Leader’s Guide to Unleashing Conflict’s Problem Solving Power offers a novel perspective. Rather than impeding school reform, school leaders may harness conflict to spark organizational vitality and growth. Honoring diverse viewpoints enables savvy school leaders to engage stakeholders in meaningful collaboration that builds capacity, enshrines productive dialogue and group problem-solving as cornerstones of school culture, and energizes the school community. Drawing on knowledge from the fields of education, engineering, psychology and business, the book offers an on-the-job guide for present and future school leaders. Dozens of actionable leadership strategies are highlighted; case studies illustrate key concepts; and probing questions for school leaders and school improvement teams follow each chapter. In a step-by-step process, the book demonstrates how the techniques of design thinking may be applied to build a school’s “conflict agility.”
In a critical engagement with the function of public law and constitutionalism in its political dimensions, this volume brings together the reflections of three leading constitutionalists: Martin Loughlin, James Tully and Frank Michelman. Comprising three critical commentaries on each, it addresses the multiple ways in which public law is implicated in the logic of rule.