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The Supervisor's Training Guide provides both the new and experienced supervisor with a practical and efficient way to understand and manage a diverse work force and to organize their time and communication so as to be a reliable contributor to the productivity of their organization. The program was developed from actual experiences of working supervisors and is presented in an interesting and easy to understand manner. It has proven to be successful in developing new supervisors and refining the skills of experienced supervisors for over twenty years and was been published in 2008 to make it available to a wide audience.
A safe work place takes a coordinated effort on the part of all employees. Senior leaders establish safety-oriented vision and values, middle managers put into effect safety management systems, procedures, and accountability, and frontline employees complete the work as safely as possible. Frontline supervisors have perhaps the most crucial role¿they are the "linchpins" of safety. This book gives supervisors practical tools to improve their safety management and safety leadership.
How to choose a supervisory style -- How to communicate effectively -- How to manage your time -- How to delegate assignments -- How to achieve goals and improve quality -- How to select, train and evaluate employees -- How to develop employee potential and satisfaction -- How to manage conflict between employees -- How to approach and resolve problems -- How to handle company politics.
Starting a new job always brings excitement, anticipation, and perhaps even a bit of apprehension. One thing is for sure, once you become the "new boss" you quickly discover that managing other people can be the most difficult task you face. Your new subordinates will have different personalities, and different ways of getting the job done. Some of them may have been former co-workers, and good personal friends. Many of them may not have the same desire you do to work hard day after day. Dealing with the many problems a new supervisor faces isn't easy - but help is available. Here's an instant-answer resource that takes the guesswork out of supervising other people and helps you master the problems and challenges you'll face as a new supervisor. It's packed with literally hundreds of business-tested techniques and strategies for successfully handling every area of your job - from dealing with problem people and managing time, to boosting productivity and improving your communication skills.
Supervising on the Line is a must have resource, offering leadership skills and tools first line supervisors truly need to be successful. The front line supervisor holds direct responsibility for a company's biggest asset--its labor, with significant impact to the bottom line. Authored by Labor Management pioneer Gene Gagnon, Supervising on the Line has been revised and updated by leading supply chain expert and enVista CEO Jim Barnes. Through stories and real-life "on the line" examples, the book offers timeless, common sense tips for managing employees in the distribution environment.
This straightforward guide for new and practicing supervisors emphasizes the attainment of skills necessary to effectively supervise others in a variety of settings. Topics covered include the roles and responsibilities of supervisors, the supervisory relationship, models and methods of supervision, becoming a multiculturally competent supervisor, ethical and legal issues in supervision, managing crisis situations, and evaluation in supervision. User-friendly tips, case examples, sample forms, questions for reflection, and group activities are included throughout the text, as are contributing supervisors’ Voices From the Field and the Authors’ Personal Perspectives—making this an interactive learning tool that is sure to keep readers interested and involved. *Requests for digital versions from ACA can be found on www.wiley.com. *To purchase print copies, please visit the ACA website. *Reproduction requests for material from books published by ACA should be directed to [email protected]
This second edition of Best Practice in Professional Supervision is a fully updated and revised guide to being an excellent supervisor in the social care, nursing, counselling and allied health professions. This field has developed rapidly in the past 10 years, and this new edition contains essential updates reflecting the very latest research and practice. The book covers basic skills, the practicalities of forming and maintaining the supervision relationship, and the organisational context and culture of supervision. Viewing supervision as a place for learning, the book also considers how supervision can help practitioners to develop professional resilience and promote their own wellbeing despite the stresses of complex work environments. It also includes specific chapters on supervision of clinical student placements, and in child protection settings. Full of clinical case vignettes illustrating good practice, this is an essential guide for all those undertaking supervision, or supervision training.
This brief, practical guide to clinical supervision uniquely addresses supervisor and supervisee together. The purpose of the book is to help the supervisory dyad collaborate effectively to meet the goals of supervision: to ensure client welfare, educate and evaluate the supervisee, and help the supervisee cope with the emotional challenges of doing psychotherapy. To do so, the book provides guidance on how to implement evidence-based and best-practice recommendations at each stage of supervision: preparation, beginning, middle, conclusion of active supervision, and the post supervision relationship. The emphasis throughout is on developing and maintaining a positive, collaborative supervisory relationship. Establishing this requires that the members of the dyad understand and agree on their respective roles and responsibilities, trust each other to carry them out, and feel safe enough to discuss the process. This book facilitates this by describing these complementary roles and responsibilities, and by providing activities that help the dyad establish mutual understanding, set goals, and complete necessary tasks. The book also illustrates better and worse ways these roles can be fulfilled from the author’s experience. Other value-added features include sections devoted to: common problems in supervision and how to prevent or manage them, the competencies that supervisors and supervisees require to be prepared for their roles, how to incorporate diversity into supervision, and how to complete supervision contracts and evaluations. Written in an inviting, often conversational, tone the book is an invaluable aid to supervisors and supervisees of all levels of experience.
Proven strategies and tactics that you can use to lead workers to safety Industrial facilities supervisors, from front-line managers to CEOs, can depend on Alive and Well at the End of the Day for tested and proven management and leadership practices that ensure the safety of their workers. With more than thirty years of hands-on experience in the chemical industry, including front-line management, author Paul Balmert understands the challenges facing supervisors in industrial facilities. His advice, based on firsthand experience, shows you how to identify and correct flaws in industrial practices. Moreover, he shows you how to lead by example, overcoming all obstacles that interfere with safety. Rather than focus on theory, this book offers concrete strategies and tactics that enable you to: Recognize and capitalize on the moments when workers are most receptive to learning safety Discover what's really going on when you tour and inspect plant operations Engage in a helpful discussion with someone who is not following safety guidelines Understand the various types of risk involved in an industrial operation Implement a comprehensive strategy to manage and minimize risk Throughout the book, plenty of case studies and examples illustrate key challenges alongside step-by-step solutions. You'll also learn how to understand and leverage the psychology and motivations of your staff in order to fully implement safety practices and procedures. In short, with this book as your guide, you will be equipped and ready to lead your staff to safety.
A user-friendly collection of resources for supervisors working from a systemic perspective which can be used for teaching and training supervisors and in the day-to-day practice of supervision. It includes reproducible forms for evaluation, contracting and record-keeping, as well as learning exercises, assessment instruments, and lists of specialized written and A/V resources. Challenging questions are included to stretch even experienced supervisors and to help all supervisors articulate and refine their personal philosophy of supervision. Any supervisor, regardless of theoretical orientation, should find easily utilized tools for teaching supervision and for putting their practice of supervision on a sound foundation.