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This report was prepared to assist managers in the risk-managed application of expert systems (ES) technology. Two problems that have frustrated managers and technicians who might otherwise be interested in exploring ES solutions are the seeming lack of a software engineering discipline for creating and maintaining expert systems and the fact that the software development risks associated with expert systems have not been clearly addressed. This guide focuses on ES development as a software engineering endeavor and emphasizes that, as such, it should be subject to much the same discipline as conventional automated information system software. The guide is meant to be used in conjunction with accepted software development methods and standards, such as Department of Defense (DOD) Standards 2167A and 7935.1, DOD Directive 7920.1, DOD Instruction 7920.2, and the OSD Major Automated System Review Council (MAISRC) Guidelines for Program Managers. This document presents a step-by-step guideline that addresses the managerial and technical risks of each phase in the software development life cycle of systems that contain ES components.
The first book to discuss efficient ways to implement the systems currently being developed--written by the co-author of Expert Systems: Artificial Intelligence in Business, generally regarded as the best non-technical guide to expert systems for business people. Gives innovative ideas for using expert systems to facilitate business operations. Appropriate as a text or supplement for data base, decision support, or special-topic courses that cover expert systems. Clearly explains new applications of automatic decision-making in management, sales, operations, programming, research, and service industries. Text supported by extensive examples and graphs.
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The aim of this volume is to give practical guidance on how to establish and use expert systems technology within an organization, avoiding various pitfalls on the way. The book also outlines the resulting benefits in terms of productivity.
The vocabulary used with expert systems; Why expert systems?; What is an expert system?; Knowledge-base management and system evolution; Business opportunities offered by expert systems; Linking expert systems to toher software; The construction of expert systems; Verifying suitability of tasks for expert system support; Building expert systems; The expert system life cycle; Expert system construction requirements; Tools for building expert systems; Languages; Expert system shells; Commercial expert system shells; Hardware for expert systems; Construction strategies; development of a personal computer expert system; How ro select the right tools; The future of expert system technology; Index.
Managing Expert Systems explores the trends in expert systems development and implementation. As top authorities in the field of ES, Turban and Liebowitz examine the factors that contribute to the development of a successful expert system.