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Basic techniques for achieving group success are described in the latest edition of this popular handbook for group facilitators, which clearly details when, how and why to use each technique. Concrete examples are provided for each technique, and its application to a wide range of topics is discussed. These include contract negotiation, mediation, confrontation, gatekeeping, focusing, responding to feelings, rewarding effort and achievement, information management and summarizing. Completely revised and updated, this edition includes improved practice exercises, an expanded discussion on the nature of group success, and a new section which relates leadership techniques to group-specific cases.
In this survey of political participation in seven nations—Nigeria, Austria, Japan, India, the Netherlands, Yugoslavia, and the United States—the authors examine the relationship between social, economic, and educational factors and political participation.
Citizen involvement is considered the cornerstone of democratic theory and practice. Citizens today have the knowledge and ability to participate more fully in the political, technical, and administrative decisions that affect them. On the other hand, direct citizen participation is often viewed with skepticism, even wariness. Many argue that citizens do not have the time, preparation, or interest to be directly involved in public affairs, and suggest instead that representative democracy, or indirect citizen participation, is the most effective form of government. Some of the very best writings on this key topic - which is at the root of the entire "reinventing government" movement - can be found in the journals that ASPA publishes or sponsors. In this collection Nancy Roberts has brought together the emerging classics on the ongoing debate over citizen involvement. Her detailed introductory essay and section openers frame the key issues, provide historical context, and fill in any gaps not directly covered by the articles. More than just an anthology, "The Age of Direct Citizen Participation" provides a unique and useful framework for understanding this important subject. It is an ideal resource for any Public Administration course involving citizen engagement and performance management.
To what extent does participation in one particular domain of public life lead to wider participation in other areas? Through the use of an unprecedented survey supported by case studies this book explores how participatory governance in community-managed schools can alter the civic and political behaviour of participants.
Using an approach that blends theory and applications, the authors of this group communications text continue to emphasize the importance of evaluating group dynamics in their varied contexts. The importance of the ethical responsibilities of a group are emphasized, and the analysis of small group decision-making processes, both as a non-participant and as an active member of the group using the participant-analyst model and more formal instruments, is encouraged. There is also comprehensive coverage of conflict management, showing the sources, functional benefits, and means to control conflict (ch. 10). The use of real life examples of group communication throughout the text helps students easily transfer principles and concepts to their own situations. In the third edition, adopters will find expanded coverage of group culture and group norms, as well as listening as it relates to group success and leadership; up-to-date information on focus groups and teleconferencing; and expanded advice on conducting library research.
How do you put the "public" in public management? How can the traditional ethos of professionalism and technical expertise be reconciled with norms of representation and citizen participation at a time when technology is transforming communication between citizens and government - in some ways enhancing the exchange and in other ways complicating it? "Modernizing Democracy: Innovations in Citizen Participation" points the way. Written for public administration professionals, scholars, and students interested in citizen participation, it brings together new analyses of innovative practices, from hands-on community learning and focus groups to high-tech information systems and decision support technologies. The expert contributors illuminate the various roles that public administrators and leaders can play in fostering constructive, meaningful citizen involvement at all stages of the public policy process - from initiation and planning to feedback on public agency performance.
Understanding why individuals participate in politics demands attention to more than just individual attributes and attitudes. Similarly, understanding how interest groups influence policy-making demands attention to more than just the financial donations and direct activities of Washington-based lobbyists. To answer fundamental questions about what determines when and why people participate in politics and how organized interests go about trying to influence legislative decision-making we must understand how and why political leaders recruit which members of the public into the political arena. Looking from the bottom up with survey data and from the top down with data from interest group interviews, Kenneth Goldstein develops and tests a theory of how tactical choices in a grass-roots campaign are made. In doing so, he demonstrates that outside lobbying activities deserve a place in any correctly-specified model of interest group influence, political participation, or legislative decision-making.