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Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public authorities. Next generation Public Sector Innovation will be “Government 3.0” powered by innovations related to Open and big data, administrative and business process management, Internet-of-Things and blockchains for public sector innovation to drive improvements in service delivery, decision and policy making and resource management. This book provides fresh insights into this transformation while also examining possible negative side effects of the increasing ope nness of governments through the adoption of these new innovations. The goal is for technology policy makers to engage with the visions of Government 3.0 . Researchers should be able to critically examine some of the innovations described in the book as the basis for developing research agendas related to challenges associated with the adoption and use of some of the associated technologies. The book serves as a rich source of materials from leading experts in the field that enables Public administration practitioners to better understand how these new technologies impact traditional public administration paradigms. The book is suitable for graduate courses in Public Sector Innovation, Innovation in Public Administration, E-Government and Information Systems. Public sector technology policy makers, e-government, information systems and public administration researchers and practitioners should all benefit from reading this book.
This book constitutes the proceedings of the 17th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2018, held in Krems, Austria, in September 2018, in conjunction with the 10th International Conference on eParticipation, ePart 2018. The 22 revised full papers presented were carefully reviewed and selected from 48 submissions. The papers are clustered under the following topical sections: General E-Government and Open Government; Open Data, Linked Data, and Semantic Web; Smart Governance (Government, Cities and Regions); and Artificial Intelligence, Data Analytics and Automated Decision-Making.
This book constitutes the proceedings of the 18th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2019, held in San Benedetto del Tronto, Italy, in September 2019, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2019) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2019). The 27 revised full papers presented were carefully reviewed and selected from 64 submissions. The papers are clustered under the following topical sections: E-Government Foundations; E-Government Services and Open Government; Open Data: Social and Technical Aspects; AI, Data Analytics and Automated Decision Making; and Smart Cities.
This book constitutes the proceedings of the 16th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2017, held in St. Petersburg, Russia, in September 2017, in conjunction with the 9th International Conference on eParticipation, ePart 2017. The 34 revised full papers presented were carefully reviewed and selected from 74 submissions. The papers are clustered under the following topical sections: Smart Governance, Government and Cities; Service delivery; Organizational aspects; Infrastructures; Big and Open Linked Data; Open Government; and Evaluation.
This book explores the digital transformations of democracy and democratic societies. It examines the various challenges posed by these transformations in the context of political practice and to theoreticians of democracy and political communication. The authors present studies from different countries, related to various effects of digitalization processes. Topics covered include, but are not limited to: Innovation in civil society research, new forms of civic participation, new dimensions of democratization and local governance processes, political changes and public participation, civic and political activities, political campaigning or other phenomenon driven by the implementation of information and communications technology (ICT) into politics. Therefore, the book is a must-read for all scholars and researchers of political science, practitioners, and policy-makers, interested in a better understanding of digital politics, digitalization processes, and democracy in general.
"This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, transparency, and the ethical and legal dimensions of public service"--Provided by publisher.
This two-volume set of HCIBGO 2023, constitutes the refereed proceedings of the 10h International Conference on HCI in Business, Government and Organizations, held as Part of the 24th International Conference, HCI International 2023, which took place in July 2023 in Copenhagen, Denmark.The total of 1578 papers and 396 posters included in the HCII 2023 proceedings volumes was carefully reviewed and selected from 7472 submissions. The HCIBGO 2023 proceedings focuses in topics such as artificial intelligence and machine learning, blockchain, service design, live streaming in electronic commerce, visualization, and workplace design.
The government reform expert and acclaimed author of The Solution Revolution presents a roadmap for navigating the digital government era. In October 2013, HealthCare.gov went live—and promptly crashed. Poor website design was getting in the way of government operations, and the need for digital excellence in public institutions was suddenly crystal clear. Hundreds of the tech industry’s best and brightest dedicated themselves to redesigning the government’s industrial-era frameworks as fully digital systems. But to take Washington into the 21st century, we have to start by imagining a new kind of government. Imagine prison systems that use digital technology to return nonviolent offenders promptly and securely into society. Imagine a veteran’s health care system built around delivering a personalized customer experience for every Vet. We now have the digital tools—such as cloud computing, mobile devices, and analytics—to stage a real transformation. Delivering on Digital provides the handbook to make it happen. A leading authority on government reform, William D. Eggers knows how we can use tech-savvy teams, strong leadership, and innovative practices to reduce the risks and truly achieve a digitally transformed government.
Access to the Internet is an increasing problem in many areas of the world. As the popularity and usefulness of the Internet increases on a daily basis, lack of access to the technology is putting many groups at a disadvantage in terms of better education, better jobs and even in terms of higher levels of civic participation. However, creating a network infrastructure to serve outlying communities and sectors of the population is not straight-forward. This book brings together all the aspects of the problem – technical, regulatory and economic - into one volume to provide a comprehensive resource. It describes the latest technological advances that allow cost-effective network infrastructures to be built, and places them in the context of the applications and services that the infrastructure will deliver. A section on business models and case studies from North American and Europe demonstrate that the solutions are economically and practically viable. This book is essential for anyone looking to gain an understanding of the issues and technology surrounding the access debate. It will be of particular relevance to network engineers/designers/planners at the incumbent operator companies charged with delivering broadband access to as yet unconnected regions. Governments and regulatory bodies will also find this a useful guide to the problems that they may face.