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This first novel by "New York Times" bestselling author Burke--a long-out-of-print Pulitzer Prize winner---tells the story of a Korean war veteran and ex-con who tries to put the past behind him, even as he becomes embroiled in a heated political fight. Now available in this Premium Edition.
The linked stories in Cara Blue Adams’s precise and observant collection offer elegantly constructed glimpses of the life of Kate, a young woman from rural New England, moving between her childhood in the countryside of Vermont and her twenties and thirties in the northeast, southwest, and South in pursuit of a vocation, first as a research scientist and later as a writer. Place is a palpable presence: Boston in winter, Maine in summer, Virginia’s lush hillsides, the open New Mexico sky. Along the way, we meet Kate’s difficult bohemian mother and younger sister, her privileged college roommate, and the various men Kate dates as she struggles to define what she wants from the world on her own terms. Wryly funny and shot through with surprising flashes of anger, these smart, dreamy, searching stories show us a young woman grappling with social class, gender, ambition, violence, and the distance between longing and having.
“At last, I finally understand the alphabet! I also love this book: secret Beatles knowledge from one of the closest insiders.” —Steve Martin Peter Asher met the Beatles in the spring of 1963, the start of a lifelong association with the band and its members. He had a front-row seat as they elevated pop music into an art form, and he was present at the creation of some of the most iconic music of our times. Asher is also a talented musician in his own right, with a great ear for what was new and fresh. He was asked by Paul McCartney to help start Apple Records; the first artist Asher discovered and signed up was a young American singer-songwriter named James Taylor. Before long he would be not only managing and producing Taylor but also working with Linda Ronstadt, Neil Diamond, Robin Williams, Joni Mitchell, and Cher, among others. The Beatles from A to Zed grows out of his popular radio program “From Me to You” on SiriusXM’s The Beatles Channel, where he shares memories and insights about the Fab Four and their music. Here he weaves his reflections into a whimsical alphabetical journey that focuses not only on songs whose titles start with each letter, but also on recurrent themes in the Beatles’ music, the instruments they played, the innovations they pioneered, the artists who influenced them, the key people in their lives, and the cultural events of the time. Few can match Peter Asher for his fresh and personal perspective on the Beatles. And no one is a more congenial and entertaining guide to their music.
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”
“A gorgeously written meditation on being a gay man in America now . . . A raw and captivating debut.” —BookPage Recommended by: O, the Oprah Magazine * BuzzFeed * The Millions * Cosmopolitan * Electric Literature * Literary Hub * Harper's Bazaar * Lambda Literary * LGBTQ Reads * Passport magazine * Paperback Paris * Debutiful * Book Riot * The Bay Area Reporter * The Advocate It is 2015, weeks after the Supreme Court marriage equality ruling. A high school art history teacher, Sebastian Mote envies his queer students and their freedom to live openly the youth he lost to fear and shame. When he runs into his childhood friend Oscar Burnham at a wedding in Washington, DC, he can’t help but see it as a second chance. Now thirty-five, the men haven’t seen each other in more than a decade. But Oscar has no interest in their shared history, nor in the sense of belonging Sebastian craves. Instead, he’s outraged by what he sees as the death of gay culture: bars overrun with bachelorette parties, friends coupling off and having babies. For Oscar, conformity isn’t peace, it’s surrender. While Oscar and Sebastian struggle to find their place in a rapidly changing world, each is drawn into a cross-generational friendship that treads the line be­tween envy and obsession: Sebastian with one of his students, Oscar with an older icon of the AIDS era. And as they collide again and again, both men must reckon not just with each other but with themselves. Provocative, moving, and rich with sharply drawn characters, Let’s Get Back to the Party introduces an exciting and contemporary new talent.
When Caitlyn's father's job causes her family to have to move to a vintage town,in her mind all her horrors have come true. She's willing to do ANYTHING to get back to the only place she'll ever consider home, insomuch that she shares her innermost desperate thoughts with a stranger--the first friendly person she meets. When friendly doesn't necessarily mean friends, her nightmare has only begun.