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This book is a timely and detailed exploration of the impact and issues of the Internet in public libraries and their implications for society, policy, and professional practice. Public Libraries and the Internet: Roles, Perspectives, and Implications explores the impact of the Internet and the expansion of the networked environment on U.S. public libraries through more than a dozen essays written by leading scholars and administrators. Notwithstanding the far-reaching changes wrought by the Internet, this is the first attempt to provide a comprehensive exploration of the subject over time and across areas of practice. This wide-ranging volume, edited by the authors of several national studies tracking the use and involvement of public libraries with the Internet since 1994, offers both description and assessment. It discusses the ways in which the roles and services of public libraries have changed as a result of the Internet and offers a perspective on the meaning and impact of these changes. Perhaps most critically, it also suggests possible futures and opportunities as public libraries continue to evolve in this networked environment.
In these challenging times, libraries face fierce competition for customers and funding. Creating and implementing a marketing plan can help libraries make a compelling case and address both issues—attracting funding and customers by focusing on specific needs. But where and how do you start?
Offering a broad overview of consequential changes in the landscape of reference services, this guide also provides practical guidance on how to meet the new challenges they present. For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed—from technologies, tools, and techniques to models of service. What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services. Grounded in the principle that, regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service.
Public Libraries and Their Communities: An Introduction provide an overview of public librarianship today. It covers library organization, policy development, staffing, fiscal organization including funding sources and budgets, the legal framework, relationships with local and state governments, advocacy, services and service development for different age groups and for different groups of users, development of programming and outreach, collection development, promotion and marketing, and current issues and trends. In addition to context and concepts, the book uses many examples from both large and small public libraries to bring principles to life. Examples include real library policies, case studies, strategic planning, organization charts and library budgets. Many think that public libraries are not complicated to run.This book aims to show that public libraries are very complicated and require much skill on the part of the director, staff, and Board of Trustees to meet the needs of their local users.Advocacy and marketing have become important parts of the work of public libraries. Funding is always challenging so public libraries must constantly be making the local government and its citizens aware of the public library – its programs, collections, and services. This book's focus is on how public libraries reach beyond the walls of their buildings and touch the lives of their citizens.Meeting community interests and needs is essential for 21st century public libraries. For students the book offers discussion questions at the end of each chapter. These questions also provide discussion starters for public library staff development.
The Library Friends and Foundations Handbook is a must-have resource for members of Friends groups, Foundations, library staff members, administrators, and others who wish to begin or enhance such support group partnerships. Its background details build a knowledge base of what such groups are all about and its helpful recommendations can be put into practice as it: Focuses upon the history of such groups and how their contributions matter to the vitality of library institutions of all kinds—public, school, state, college/university, and special. Describes the various kinds of Friends and Foundation groups (sometimes combined), how they are organized and run, and ways they partner with the libraries they support so that readers may consider how they too might design and form or augment their own groups. Carefully explains how groups can effectively market their membership options and purposes to their communities. Gives practical advice on recruiting volunteers of all ages and providing training for them to beneficially aid their libraries both financially and with hands-on assistance. Describes ways library support groups can advocate for their libraries. Presents a wide variety of fundraising and donation ideas, procedures, and examples that readers can emulate, reflecting current trends such as online book sales, grab bag book sales, gala events, and securing grants along with equitable methods of monetary distribution. Offers a selected bibliography, a webliography, and an appendix with sample documents. The book covers the history of such groups, how their contributions matter to the vitality of libraries and library institutions of all kinds—public, school, state, college/university, and special. It describes the various kinds of Friends and Foundation groups, how they are organized and run, ways they partner with the libraries they support, how they can effectively market their membership options and purposes to the community to which they are dedicated, and ways to advocate for their libraries. It explains how volunteers of all ages (yes, including teenagers) are recruited, trained, and used successfully to aid their libraries both financially and with hands-on assistance. A wide variety of fundraising and donation ideas, procedures, and examples are featured that reflect current trends in such activities as online and grab bag book sales, gala events, securing grants, and methods of monetary distribution.
Newly qualified library and information staff are thrown in at the deep end in their first jobs, where they are expected to function as skilled practitioners. They find themselves in a world where technological developments and global competition are changing the shape and reach of information services. The scale and speed of change present constant challenges to develop awareness and understanding of the wider environment in order to improve local services. Their need for support in their professional development is particularly acute at this stage in their careers. This easy-to-use manual aims to provide that support at both operational and strategic levels. It is designed to help new professionals make sense of the contemporary information world and devise effective strategies for developing their skills and services. It brings together a host of useful sources covering the professional and managerial aspects of information work, introducing key concepts and techniques in a coherent framework, and using practical examples to illustrate current organizational and service trends. The book offers a global cross-sectoral perspective on information resources and services, covering strategy and marketing as well as day-to-day operations. The thematic arrangement means that each chapter can be used as a self-directed training module, or as the basis of a session with a supervisor or mentor. Packed with activities and reflection points, the book encourages a critical approach through the use of questions and also offers annotated bibliographies providing quick access to relevant publications, websites and organizations worldwide. Readership: Particularly valuable as an on-the-job reference source for those working towards chartered/corporate membership of professional bodies, this workbook also makes extremely useful reading for students and lecturers, staff development officers, those returning to employment after a break, and established professionals in search of fresh perspectives or career development.
This volume begins by defining the challenges that rural and small libraries face before shifting to an analysis of ways that these obstacles can be overcome or mitigated. The authors explore ideas for enhancing community partnerships and outreach by using rural and small public libraries as centers for local cultural heritage activities.
The National Information Infrastructure will bring information to the doorstep of every household. Librarianship must respond to this development through the National Electronic Library. Librarianship as a profession must set the information agenda if it is to be a viable and influential entity in the electronic environment. Traditional library services are being redefined by technology, and the concept of the National Electronic Library must combine the roles of the academic institution, public enterprise, and library education. This professional reference is a guide to assist librarians in planning for the future. The volume maintains that the growing electronic environment is driving a cultural transformation in which libraries must examine and understand what libraries have been, what they are, and what they need to be. Libraries need to participate actively in this transformation in order to remain the central providers of information and related services. The book explores the National Electronic Library as a concept and formal organization. Library services, collections, and the physical facility are examined in terms of present and future needs based on the rapidly changing electronic environment, and the volume relates the future management of information to administrative structures, constituencies, public and technical services, collection development, education, and strategic planning.