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Since this comprehensive overview of general management was published, the business world has witnessed major changes: an accelerated drive toward global business operations among leading North American, Western European, and Pacific Rim firms, a proliferation of new strategic alliances, the continuing revolution in information and communications technologies, the diminished role of junk bonds, and a newfound emphasis on business ethics and corporate governance have all meant dramatic readjustment in the corporate world. The second edition of General Managers in Action addresses these changes and offers a wealth of new materials and choice case studies developed at the Harvard Business School focusing on industry and competitive analysis and the job of the general manager. Three new chapters discuss the growing need for general managers to strive for world-class competitive advantage in global business activities, the major concerns general managers face in deciding how to ensure sound financial policies and structure in the context of the firm's overall corporate strategy, and the often conflicting interests and responsibilities of general managers and boards of directors for U.S. publicly-owned corporations as they face large and sometimes unexpected changes in public expectations. Other chapters have been expanded to provide more extensive coverage of ethics, strategic alliances, Europe 1992, company capabilities and value chain analysis, and the management of change. An ideal text for management seminars and MBA courses, the second edition of General Managers in Action is also an invaluable reference for executives and for anyone who needs to understand general management and thechallenges that top executives face.
Principles of General Management: a responsible approach for southern Africa, answers the need of a resource to provide students first entering the field of management, that helps them to become responsible managers and leaders, to be change agents, and to act as the human foundation for responsible organisations. The book is currently the first book written by South Africans for the South African and broader African market, integrating the pillars of responsible management in the main managerial functions. This book covers the traditional view of management, encompassing the planning, organising, leading and control functions. The three pillars of responsible management (sustainability, responsibility and ethics) are then integrated into each of these functions with the aim to develop responsible managers, organisations, socio-economic systems and ultimately a sustainable world society. A responsible manager will embrace triple-bottom line optimization, stakeholder value optimization, ethical decision-making and create moral excellence in his or her organisation. Topics, enriched with South African examples, case studies and scenarios, that are covered include: - The evolution of management theory and how traditional theories evolve to responsible management - A responsible approach to the management process - Sustainability, responsibility and ethics - Social entrepreneurship - The management environment - A responsible approach to organisational planning - A responsible approach to organising - Responsible leadership - Workforce motivation - A responsible approach to controlling The book is ideal for undergraduate studies at higher education institutions, managers in the corporate and public environment, leaders, project managers (especially for CSR related projects) and anyone aspiring to be a responsible manager.
Information services are currently going through what is probably the most significant period of change in their history. At the same time, thinking about organisational change in general management has continued to develop, and many of the emerging ideas, strategies and processes are increasingly relevant to information services. Since the first edition of this highly regarded book was published in 2000 the pace of change has accelerated because of the influence of digitisation and technological developments in general, the emergence of what might be called a business culture, changes in skills and knowledge requirements, and changes in user and personnel attitudes. Despite these rapid developments the current literature tends to reflect a preoccupation with technological developments at the expense of consideration for the broader managerial base. This second edition fills the gap in the literature and is fully updated with the inclusion of a number of new chapters and new case studies.
This new edition of an informative and accessible book guides building surveyors and facilities managers through the key aspects of property maintenance and continues to be of value to both students and practitioners. With the increasing cost of new-build, effective maintenance of existing building stock is becoming ever more important and building maintenance work now represents nearly half of total construction output in the UK. Building Maintenance Management provides a comprehensive profile of the many aspects of property maintenance. This second edition has been updated throughout, with sections on outsourcing; maintenance planning; benchmarking and KPIs; and current trends in procurement routes (including partnering and the growth of PFI) integrated into the text. There is also a new chapter on the changing context within which maintenance is carried out, largely concerned with its relationship to facilities management. More coverage is given of maintenance organisations and there are major updates to relevant aspects of health and safety and to contract forms.
“Strategic International Management” takes a global perspective and covers the major aspects of international business strategies, the coordination of international companies and the particularities of international value chain activities and management functions. The book provides a thorough understanding of how Production & Sourcing, Research & Development, Marketing, Human Resource Management and Controlling have to be designed in an international company and what models are available to understand those activities in an international context. The book offers 20 lessons that provide a comprehensive overview of all key issues. Each lesson is accompanied by a case study from an international company to facilitate the understanding of all important factors involved in strategic international management.
The landmark study of how medical errors are managed among surgeons and other hospital staff—now in an updated edition with a new preface and epilogue. When it was first published, Forgive and Remember offered groundbreaking insight into the training and lives of young surgeons. It quickly emerged as the definitive sociological study on the subject. While medical errors are both inevitable and potentially devastating, Bosk found that they could be forgiven—as long as they were remembered and never repeated. In this second edition, Bosk reflects more than twenty years later on how things have changed, both in the medical profession and in sociology. With an extensive new preface, epilogue, and appendix by the author, this updated edition of Forgive and Remember is as timely as ever.
Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.
The how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out? Then you'll dig into the four critical behaviors that make a manager great, and learn how to adjust your own behavior to be the leader your team needs. You'll learn the four major tools that should be a part of every manager's repertoire, how to use them, and even how to introduce them to the team in a productive, non-disruptive way. Most management books are written for CEOs and geared toward improving corporate management, but this book is expressly aimed at managers of any level—with a behavioral framework designed to be tailored to your team's specific needs. Understand your team's strengths, weaknesses, and goals in a meaningful way Stop limiting feedback to when something goes wrong Motivate your people to continuous improvement Spread the work around and let people stretch their skills Effective managers are good at the job and "good at people." The key is combining those skills to foster your team's development, get better and better results, and maintain a culture of positive productivity. The Effective Manager shows you how to turn good into great with clear, actionable, expert guidance.
Systems theorists see common principles in the structure and operation of systems of all kinds and sizes. They promote an interdisciplinary science adapted for a universal application with a common language and area of concepts. In order to solve problems, make recommendations and predict the future, they use theories, models and concepts from the vast area of general systems theory. This approach is chosen as a means to overcome the fragmentation of knowledge and the isolation of the specialist but also to find new approaches to problems created by earlier 'solution of problems.'. This revised and updated second edition of General Systems Theory OCo Ideas and Applications includes new systems theories and a new chapter on self-organization and evolution. The book summarizes most of the fields of systems theory and its application systems science in one volume. It provides a quick and readable reference guide for future learning containing both general theories and practical applications without the use of complicated mathematics. Sample Chapter(s). Chapter 1: The Emergence of Holistic Thinking (2,002 KB). Contents: The Theories and Why: The Emergence of Holistic Thinking; Basic Ideas of General Systems Theory; A Selection of Systems Theories; Communication and Information Theory; Some Theories of Brain and Mind; Self-Organization and Evolution; The Applications and How: Artificial Intelligence and Life; Organizational Theory and Management Cybernetics; Decision-Making and Decision Aids; Informatics; Some of the Systems Methodologies; The Future of Systems Theory. Readership: Computer specialists, architects, businessmen, decision makers of all kinds, teachers and holistic thinkers."