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From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process. Explaining the evolution and prospects of today's "experience economy" customer, this motivational resource offers practical guidance for exceeding expectations and provides suggestions for service issues particular to funeral homes, such as first impressions, telephone skills, competition, and arrangements. With the more than 70 issues addressed, funeral professionals will be able to meet and exceed the sensitive necessities of families in pain.
Honor your loved ones and the earth by choosing practical, spiritual, and eco-friendly after-death care Natural, legal, and innovative after-death care options are transforming the paradigm of the existing funeral industry, helping families and communities recover their instinctive capacity to care for a loved one after death and do so in creative and healing ways. Reimagining Death offers stories and guidance for home funeral vigils, advance after-death care directives, green burials, and conscious dying. When we bring art and beauty, meaningful ritual, and joy to ease our loss and sorrow, we are greening the gateway of death and returning home to ourselves, to the wisdom of our bodies, and to the earth.
In 2007, Dr. Martin MacNeill—a doctor, lawyer, and Mormon bishop—discovered his wife of 30 years dead in the bathtub of their Pleasant Grove, Utah home, her face bearing the scars of a facelift he persuaded her to undergo just a week prior. At first the death of 50-year-old Michele MacNeill, a former beauty queen and mother of eight, appeared natural. But days after the funeral when Dr. MacNeill moved his much younger mistress into the family home, his children grew suspicious. Conducting their own investigation into their mother's death, the MacNeill's daughters uncovered their father's multiple marital affairs, past criminal record, and falsified college transcripts he used to con his way into medical school. It would take six long years to solve the mystery of Michele's murder and secure a first-degree murder conviction against the once prominent doctor. New York Times bestselling author Shanna Hogan delves into the high-profile case, unmasking the monster beneath the doctor's carefully concocted façade.
Funerals is a collection of short stories. It is the second in a series of three.
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Written for the funeral service industry by a funeral service professional, this unique book teaches effective methods of interacting with people.
More and more people are considering a career in nursing or healthcare, but the thought of undertaking an academic degree at university can be intimidating. Whether you are moving straight from school or college or have been away from education for some time, Getting Ready for your Nursing Degree is essential preparation for anyone considering becoming or about to become a nursing student. It looks at all aspects of university work in a straightforward way and provides advice, examples and activities designed to help you get the most out of classes, research and assessments, from your first lecture right through to sitting exams and learning on placement. Designed with nursing students in mind, this small but perfectly formed guide is tailored to help you develop the skills you will need not only for your course but for your career and lifelong learning as a registered healthcare practitioner.
The funeral business is changing. Don't let it bury you. Since its inception, the funeral and cemetery business has stuck to the status quo. After all, other than taxes, death is the only sure thing in life. But the world is changing more rapidly than ever. As a funeral or cemetery professional, you have to keep up if you don't want to get buried. Written by Jake Johnson, president and CEO of the premier consulting firm for the funeral and cemetery business, Staying Alive in the Funeral Profession holds the insights you need to understand current trends and opportunities to buy, grow, and sell while building a legacy you can be proud of.