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Crisis & Renewalpresents a radical view of how all successful organizations evolve and renew themselves and of what managers must do to lead the revival. Contrary to traditional organizational theory, which emphasizes rationality and control in the management of change, this book argues that there are times when managers must deliberately create crises by committing acts of "ethical anarchy" in order to break the constraints of success and renew their organizations.Hurst develops a model of change -- the organizational ecocycle -- to explain how even successful organizations become systematically vulnerable to catastrophe. He brings the model to life with stories of crisis and renewal from both his own management and consulting experiences and a cross-section of enterprises -- from the hunter-gatherers of the Kalahari and the Quakers of the Industrial Revolution to contemporary organizations such as 3M and Nike.Born when people come together to capitalize on an opportunity, young organizations are usually dedicated to innovation and learning. As they grow and age, they become preoccupied with performance. Sooner or later they become constrained by their own success. For, in the pursuit of performance, what were once self-selected roles become designated tasks, flexible teams become rigid structures, open networks give way to closed systems, and control supplants commitment as people change. The risk, says Hurst, is that this single-minded, performance orientation may render organizations dangerously insensitive to subtle changes in the environment, seriously damaging their ability to learn.Renewal-changing a performance organization back into a learning organization-demands the restoration of the excitement, emotional commitment, and values often missing from large enterprises. It involves returning to the founding principles of the firm to reconnect the past with the present. In the aftermath of crisis, only shared values can hold a renewing organization together.Crisis & Renewalgives managers the theoretical grounding and the practical tools for leading their organizations to new life. The Management of Innovation and Change Series.
From the acclaimed author of Unfinished Business, a story of crisis and change that can help us find renewed honesty and purpose in our personal and political lives Like much of the world, America is deeply divided over identity, equality, and history. Renewal is Anne-Marie Slaughter’s candid and deeply personal account of how her own odyssey opened the door to an important new understanding of how we as individuals, organizations, and nations can move backward and forward at the same time, facing the past and embracing a new future. Weaving together personal stories and reflections with insights from the latest research in the social sciences, Slaughter recounts a difficult time of self‐examination and growth in the wake of a crisis that changed the way she lives, leads, and learns. She connects her experience to our national crisis of identity and values as the country looks into a four-hundred-year-old mirror and tries to confront and accept its full reflection. The promise of the Declaration of Independence has been hollow for so many for so long. That reckoning is the necessary first step toward renewal. The lessons here are not just for America. Slaughter shows how renewal is possible for anyone who is willing to see themselves with new eyes and embrace radical honesty, risk, resilience, interdependence, grace, and vision. Part personal journey, part manifesto, Renewal offers hope tempered by honesty and is essential reading for citizens, leaders, and the change makers of tomorrow.
This latest volume in the Westminster History of Christian Thought series introduces readers to the events and ideas that propelled the various religious reformations of sixteenth-century Europe. A splendid introduction to this momentous period, Crisis and Renewal examines the historical and theological developments that dramatically changed the religious landscape of Europe and continue to have important effects today. Discussion questions and other aids make this an excellent book for classroom use. Designed particularly for undergraduate courses in theology and religion, the Westminster History of Christian Thought series offers reliable and accessible introductions to Christian thought for each major period in Christian history--the early church, the medieval era, the Reformation, the modern age, and the contemporary period--and concludes with a volume on American religious thought.
This volume advances a better, more historical and contextual, manner to consider not only the present, but also the future of ‘crisis’ and ‘renewal’ as key concepts of our political language as well as fundamental categories of interpretation.
One of The New York Times's 100 notable books of 2021 "[George Packer's] account of America’s decline into destructive tribalism is always illuminating and often dazzling." —William Galston, The Washington Post Acclaimed National Book Award-winning author George Packer diagnoses America’s descent into a failed state, and envisions a path toward overcoming our injustices, paralyses, and divides In the year 2020, Americans suffered one rude blow after another to their health, livelihoods, and collective self-esteem. A ruthless pandemic, an inept and malign government response, polarizing protests, and an election marred by conspiracy theories left many citizens in despair about their country and its democratic experiment. With pitiless precision, the year exposed the nation’s underlying conditions—discredited elites, weakened institutions, blatant inequalities—and how difficult they are to remedy. In Last Best Hope, George Packer traces the shocks back to their sources. He explores the four narratives that now dominate American life: Free America, which imagines a nation of separate individuals and serves the interests of corporations and the wealthy; Smart America, the world view of Silicon Valley and the professional elite; Real America, the white Christian nationalism of the heartland; and Just America, which sees citizens as members of identity groups that inflict or suffer oppression. In lively and biting prose, Packer shows that none of these narratives can sustain a democracy. To point a more hopeful way forward, he looks for a common American identity and finds it in the passion for equality—the “hidden code”—that Americans of diverse persuasions have held for centuries. Today, we are challenged again to fight for equality and renew what Alexis de Tocqueville called “the art” of self-government. In its strong voice and trenchant analysis, Last Best Hope is an essential contribution to the literature of national renewal.
Political parties have lost swathes of members and effective power is ever more concentrated in the hands of their leaders. Behind these trends lie changing relationships between economics, the media and politics. Electoral spending has spiralled out of all control, with powerful economic interests exercising undue influence. The 'level playing field', on which democracy's contests have supposedly been fought, has become ever more sloping and uneven. In many 'democratic' countries media coverage, especially that of television, is heavily biased. Electors become viewers and active participation gives way to mass passivity. Can things change? By going back to the roots of democracy and examining the relationship between representative and participatory democracy, political historian Paul Ginsborg shows that they can and must.
“This is the end of the world as we’ve known it,” Kurt Andersen writes in Reset. “But it isn’t the end of the world.” In this smart and refreshingly hopeful book, Andersen–a brilliant analyst and synthesizer of historical and cultural trends, as well as a bestselling novelist and host of public radio’s Studio 360–shows us why the current economic crisis is actually a moment of great opportunity to get ourselves and our nation back on track. Historically, America has always shifted between wild, exuberant speculation and steady, sober hard work, as well as back and forth between economic booms and busts, and between right and left politically. This is one of the rare moments when all these cycles shift dramatically and simultaneously–a moment when complacency ends, ossified structures loosen up, and enormous positive change is possible. The shock to the system can enable each of us to rethink certain habits and focus more on the things that make us authentically happy. The present flux can enable us as a society to consolidate the enormous gains of the last several decades in areas such as technology, crime prevention, women’s and civil rights, and the democratization of the planet. We can reap the fruits of a revival of realism and pragmatism at home and abroad. As we enter a new era of post-party-line common sense, we can start to reinvent hopelessly broken systems–in health care, education, climate change, and more–and rediscover some of the old-fashioned American values of which we’ve lost sight. In Reset, Andersen explains how we’ve done it before and why we are about to do it again–and better than ever.
Fifty years ago, nearly 200,000 religious sisters worked in Catholic schools, hospitals and other institutions throughout the United States. American Catholics honored these women of faith who founded and built these flourishing works of mercy. Then came the ideological shifts and moral upheavals of the 1960s, and ever since, most women's orders in the United States have been in a state of crisis. Now the sisters are aging, with fewer and fewer younger women to take their place. Perhaps related to this demographic shift is the continuing doctrinal confusion that has come under the scrutiny of the Vatican. Using the archival records of the Leadership Conference of Women Religious and other prominent groups of sisters, journalist and author Ann Carey shows how feminist activists unraveled American women's religious communities from their leadership positions in national organizations and large congregations. She also explains the recent and necessary interventions by the Vatican. After examining the many forces that have contributed to the crisis, Carey reports on a promising sign of renewal in American religious life: the growing number of young women attracted to older communities that have retained their identity and newly formed, yet traditional, congregations.
Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.
In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.