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Foundations for Designing User-Centered Systems introduces the fundamental human capabilities and characteristics that influence how people use interactive technologies. Organized into four main areas—anthropometrics, behaviour, cognition and social factors—it covers basic research and considers the practical implications of that research on system design. Applying what you learn from this book will help you to design interactive systems that are more usable, more useful and more effective. The authors have deliberately developed Foundations for Designing User-Centered Systems to appeal to system designers and developers, as well as to students who are taking courses in system design and HCI. The book reflects the authors’ backgrounds in computer science, cognitive science, psychology and human factors. The material in the book is based on their collective experience which adds up to almost 90 years of working in academia and both with, and within, industry; covering domains that include aviation, consumer Internet, defense, eCommerce, enterprise system design, health care, and industrial process control.
Enhancing Situation Awareness (SA) is a major design goal for projects in many fields, including aviation, ground transportation, air traffic control, nuclear power, and medicine, but little information exists in an integral format to support this goal. Designing for Situation Awareness helps designers understand how people acquire and interpret information in complex settings and recognize the factors that undermine this process. Designing to support operator SA reduces the incidence of human error, which has been found to occur largely due to failures in SA. Whereas many previous human factors efforts have focused on design at the perceptual and surface feature level, SA-oriented design focuses on the operator's information needs and cognitive processes as they juggle to integrate information from many sources and achieve multiple competing goals. Thus it addresses design from a system's perspective. By applying theoretical and empirical information on SA to the system design process, human factors practitioners can create designs to support SA across a wide variety of domains and design issues. This book serves as a helpful reference to that end.
This comprehensive volume is the product of an intensive collaborative effort among researchers across the United States, Europe and Japan. The result -- a change in the way we think of humans and computers.
This 'Open Access' SpringerBrief provides foundational knowledge for designing autonomous, asynchronous systems and explains aspects of users relevant to designing for these systems, introduces principles for user-centered design, and prepares readers for more advanced and specific readings. It provides context and the implications for design choices made during the design and development of the complex systems that are part of operation centers. As such, each chapter includes principles to summarize the design implication that engineers can use to inform their own design of interfaces for operation centers and similar systems. It includes example materials for the design of a fictitious system, which are referenced in the book and can be duplicated and extended for real systems. The design materials include a system overview, the system architecture, an example scenario, a stakeholder analysis, a task analysis, a description of the system and interface technology, and contextualized design guidelines. The guidelines can be specified because the user, the task, and the technology are well specified as an example. Building Better Interfaces for Remote Autonomous Systems is for working system engineers who are designing interfaces used in high throughput, high stake, operation centers (op centers) or control rooms, such as network operation centers (NOCs). Intended users will have a technical undergraduate degree (e.g., computer science) with little or no training in design, human sciences, or with human-centered iterative design methods and practices. Background research for the book was supplemented by interaction with the intended audience through a related project with L3Harris Technologies (formerly Harris Corporation).
On the surface, design practices and data science may not seem like obvious partners. But these disciplines actually work toward the same goal, helping designers and product managers understand users so they can craft elegant digital experiences. While data can enhance design, design can bring deeper meaning to data. This practical guide shows you how to conduct data-driven A/B testing for making design decisions on everything from small tweaks to large-scale UX concepts. Complete with real-world examples, this book shows you how to make data-driven design part of your product design workflow. Understand the relationship between data, business, and design Get a firm grounding in data, data types, and components of A/B testing Use an experimentation framework to define opportunities, formulate hypotheses, and test different options Create hypotheses that connect to key metrics and business goals Design proposed solutions for hypotheses that are most promising Interpret the results of an A/B test and determine your next move
There has been some solid work done in the area of User-Centered Design (UCD) over the last few years. What’s been missing is an in-depth, comprehensive textbook that connects UCD to usability and User Experience (UX) principles and practices. This new textbook discusses a theoretical framework in relation to other design theories. It provides a repeatable, practical process for implementation, offering numerous examples, methods, and case studies for support, and it emphasizes best practices in specific environments, including mobile and web applications, print products, as well as hardware.
Esta enciclopedia presenta numerosas experiencias y discernimientos de profesionales de todo el mundo sobre discusiones y perspectivas de la la interacción hombre-computadoras
The three-volume set LNCS 9186, 9187, and 9188 constitutes the proceedings of the 4th International Conference on Design, User Experience, and Usability, DUXU 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, in Los Angeles, CA, USA, in August 2015, jointly with 13 other thematically similar conferences. The total of 1462 papers and 246 posters presented at the HCII 2015 conferences were carefully reviewed and selected from 4843 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 132 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this three-volume set. The 61 papers included in this volume are organized in topical sections on design thinking, user experience design and usability methods and tools, DUXU management and practice, emotional and persuasion design, and storytelling, narrative and fiction in DUXU.
If you have picked up this book and are browsing the Preface, you may well be asking yourself"What makes this book different from the large number I can find on amazon. com?". Well, the answer is a blend of the academic and the practical, and views of the subject you won't get from anybody else: how psychology and linguistics influence the field of requirements engineering (RE). The title might seem to be a bit of a conundrum; after all, surely requirements come from people so all requirements should be user-centred. Sadly, that is not always so; many system disasters have been caused simply because requirements engineering was not user-centred or, worse still, was not practised at all. So this book is about putting the people back into com puting, although not simply from the HCI (human-computer interaction) sense; instead, the focus is on how to understand what people want and then build appropriate computer systems.
An examination of the shift to context-based human-computer interaction design practice, illuminated by the concepts of Activity Theory and related methods. The shift in the practice of human-computer interaction (HCI) Design from user-centered to context-based design marks a significant change in focus. With context-based design, designers start not with a preconceived idea of what users should do, but with an understanding of what users actually do. Context-based design focuses on the situation in which the technology will be used—the activities relating to it and their social contexts. Designers must also realize that introduction of the technology itself changes the situation; in order to design workable systems, the design process must become flexible and adaptive. In Activity-Centered Design, Geri Gay and Helene Hembrooke argue that it is time to develop new models for HCI design that support not only research and development but also investigations into the context and motivation of user behavior.Gay and Hembrooke examine the ongoing interaction of computer systems use, design practice, and design evaluation, using the concepts of activity theory and related methods as a theoretical framework. Among the topics they discuss are the reciprocal relationship between the tool and the task, how activities shape the requirements of particular tools and how the application of the tools begins to reshape the activity; differing needs and expectations of participants when new technology is introduced, examining in particular the integration of wireless handheld devices into museums and learning environments; and the effect of the layout of the computing space on movement, function, and social interaction. Gay and Hembrooke then apply their findings on the use of technology in everyday contexts to inform future HCI design practice.