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As part of a 1950s study dealing with various phases of the impact of mass production on human behaviour, this volume, originally published in 1956 and now a classic of its time examines the technological environment and the foreman within management, from the foreman's point of view. The book presents case-history material, but behind this presentation and controlling it are broad concepts, one of the most important of which is that of a technological work environment. The book relates its study of a segment in American industry to the borader challenges of human relations to work in the modern world.
What motivates workers to work harder? What can management do to create a contented and productive workforce? Discussion of these questions would be incomplete without reference to the Hawthorne experiments, one of the most famous pieces of research ever conducted in the social and behavioral sciences. Drawing on the original records of the experiments and the personal papers of the researchers, Richard Gillespie has reconstructed the intellectual and political dynamics of the experiments as they evolved from the tentative experimentation to seemingly authoritative publications. Manufacturing Knowledge raises fundamental questions about the nature of scientific knowledge, and about the assumptions and evidence that underlay debates on worker productivity.