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Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
Business as we know it is under pressure, and nowhere is that pressure more pronounced than in the IT organization. The customer experience has completely changed. The expectation of what they should get from their vendors has changed as well. Everything needs to be dynamic, always on, always mobile. They expect a personalized service. And if they don't get what they want, they will move on and take their business with them. But that is not the only pressure point on the modern business. The barrier of entry into almost every market has evaporated. With major disruptions happening in financial services, retail and healthcare, no company is too big to have the rug pulled from under them. In response to these pressures businesses are turning to technology to help them move faster and deliver more to their customer. There is an increased need to bring in best-of-breed cloud applications, mobile applications that drive better customer experiences and better, faster ways of connecting with partners and suppliers. The business is lured by purpose built applications that help them do their jobs more efficiently. The role of IT and integration today is, "How do I get these connected quickly without making a mess? How do I move information between these different systems to better run my business?" This book is designed to help you think about what an API-Led Connectivity strategy would mean inside your organization. How will you start to change and redefine the role of IT in your organization? What are the measurable outcomes? How can you create an environment open to change? Change is not easy, but it is necessary. This is enterprise Darwinism. If you create this new kind of new enterprise, you will find that your customers are happier, you can open up new streams of revenue, and transform your business.
EXTENDED SUMMARY: FIRST, BREAK ALL THE RULES - WHAT THE WORLD'S GREATEST MANAGERS DO DIFFERENTLY – BASED ON THE BOOK BY MARCUS BUCKINGHAM Are you ready to boost your knowledge about "FIRST, BREAK ALL THE RULES"? Do you want to quickly and concisely learn the key lessons of this book? Are you ready to process the information of an entire book in just one reading of approximately 20 minutes? Would you like to have a deeper understanding of the techniques and exercises in the original book? Then this book is for you! BOOK CONTENT: Introduction: The Power of Unconventional Leadership The Four Key Questions for Exceptional Managers Defying Convention: Breaking All the Rules Discovering the Talents of Your Team Setting Clear Expectations: The Art of Defining Roles Focusing on Strengths, Not Weaknesses The Myth of Well-Roundedness: Embracing Individuality Great Managers Are Coaches, Not Bosses Building Strong Relationships: The Heart of Effective Management Recognizing and Rewarding Excellence Providing the Tools and Resources for Success Creating a Culture of Feedback and Development Hiring for Talent: The Critical Role of Selection The Manager's Role in Employee Engagement Sustaining High Performance: Lessons from Exceptional Managers
'Sheryl Sandberg was right: the single most important career decision a woman makes is her choice of life partner. Brooks ignites that conversation for a new generation.' JAMILA RIZVI 'Being the maximum version of yourself is a political act in a world where women continue to shrink themselves to build up or appease the men in front of them.' Today's young women are told we can be anything, so we search for a love to back us, not hold us back. We want the Prince Harry and Meghan Markle kind of love, not Prince William and Kate. Yet, while we unapologetically own our careers and lives and Bumble accounts, we're still unsure whether men truly accept-let alone desire-the women we have become. We are told to lean in at work, but wait for him to call. To ask for the pay rise, but not his number. We are ambitious at work but confused in love. Women's dating behaviour does not yet reflect the gender-equal partnerships we desire and dating literature has remained so focused on helping us lock down a partner, it has ignored what independent women actually want from men: more. The First Move is an insightful body of social research and a critique of our dating culture, interwoven with a young woman's call to finding contemporary love. Writer Emily J. Brooks explores women's socialisation, real negotiation, and the unwavering benefits of equality in our romantic relationships. When women demand a love that backs us, it lifts up the rest of our lives-so it is time for us to step into our power.
The big call comes and the Rookies get set to burn up the majors!
A child on the playground. A quick tumble. A trip to the emergency room. Educating without intimidating, and entertaining without underestimating, DareBone's Big Break helps parents and their children navigate this unexpected experience with poetry, great humor, and medical accuracy. Readers join the adventurous and often clumsy DareBone as he endures his first major injury: a broken elbow. With his wise-cracking sidekick, Wag-A-Bone, narrating along the way, DareBone meets many medical heroes, including orthopedic surgeon, Dr. WonderBone, who guides our hero as he journeys through surgery and recovery. DareBone's Big Break educates with entertaining rhyme, in an informative story about a common childhood injury that parents and children will reach for time and again. DareBone's Big Break is the first of several books from Gleeson Rebello, MD and Jamie Harisiades that will combine entertaining rhyme and accurate medical information aimed at educating readers and parents on common childhood conditions like allergy, autism, asthma, and obesity.
"[We need] a grassroots, bottom-up movement that understands the challenge in front of us, and then organizes against monopoly power in communities across this country. This book is a blueprint for that organizing. In these pages, you will learn how monopolies and oligopolies have taken over almost every aspect of American life, and you will also learn about what can be done to stop that trend before it is too late." —From the foreword by Bernie Sanders. A passionate attack on the monopolies that are throttling American democracy. Every facet of American life is being overtaken by big platform monopolists like Facebook, Google, and Bayer (which has merged with the former agricultural giant Monsanto), resulting in a greater concentration of wealth and power than we've seen since the Gilded Age. They are evolving into political entities that often have more influence than the actual government, bending state and federal legislatures to their will and even creating arbitration courts that circumvent the US justice system. How can we recover our freedom from these giants? Anti-corruption scholar and activist Zephyr Teachout has the answer: Break 'Em Up. This book is a clarion call for liberals and leftists looking to find a common cause. Teachout makes a compelling case that monopolies are the root cause of many of the issues that today's progressives care about; they drive economic inequality, harm the planet, limit the political power of average citizens, and historically-disenfranchised groups bear the brunt of their shameful and irresponsible business practices. In order to build a better future, we must eradicate monopolies from the private sector and create new safeguards that prevent new ones from seizing power. Through her expert analysis of monopolies in several sectors and their impact on courts, journalism, inequality, and politics, Teachout offers a concrete path toward thwarting these enemies of working Americans and reclaiming our democracy before it’s too late.
A full-color graphic novel about growing up, growing apart, and monster hunting, perfect for fans of Real Friends and All's Faire in Middle School. Andrew and Russ are best friends obsessed with finding the legendary Jersey Devil that supposedly lives in the Pine Barrens of New Jersey, right in their own backyards. They're even making a movie about their desperate search for any sign of the mythical creature. But when Russ starts spending less time on their movie, and more time with artsy, first-chair violinist Tara, Andrew feels the cracks in their friendship begin to form. Suddenly, all of Andrew's favorite things are too babyish for Russ, and Andrew is left trying to figure out where he belongs without his best friend by his side. Then a rash of Jersey Devil sightings excite their small town, and the boys are thrown back together on a fevered hunt. Can Andrew and Russ put aside their differences for one last chance to find the monster of their dreams, or will the break in their friendship be too big to mend?
International bestseller The Break is the first in Katherena Vermette's heart-rending, utterly immersive Indigenous family saga that includes The Strangers and The Circle. When Stella, a young Mé tis mother, looks out her window one evening and spots someone in trouble on the Break — a barren field on an isolated strip of land outside her house — she calls the police to alert them to a possible crime. But when they arrive, no one is there; scuff marks in the compacted snow are the only sign anything may have happened. In a series of shifting narratives, people who are connected, both directly and indirectly, with the victim — police, family, and friends — tell their personal stories leading up to that fateful night. Lou, a social worker, grapples with the departure of her live-in boyfriend. Cheryl, an artist, mourns the premature death of her sister Rain. Paulina, a single mother, struggles to trust her new partner. Phoenix, a homeless teenager, is released from a youth detention centre. Officer Scott, a Mé tis policeman, feels caught between two worlds as he patrols the city. Through their various perspectives a larger, more comprehensive story about lives of the residents in Winnipeg' s North End is exposed.
Dani Myers, a facilitator in romantic breakups, is finding it difficult to remain uninvolved with the people she dumps for money, especially when a client asks for her assistance in breaking up with her lover, who turns out to be Dani's stepfather.