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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Goodgold directs her work towards the business-to-business market to help small business owners, entrepreneurs, sales professionals, or anyone who is looking to create an indelible image. She offers quick and easy techniques that business owners can learn today and implement tomorrow.
Blends history and theory with practical descriptions of how spoken word poetry is taught and how to produce spoken word events. The Room Is on Fire offers an overview of youth spoken word poetry’s history, its practitioners, participants, and practices. Susan Weinstein explores its grounding in earlier literary/performance/educational traditions and discusses its particular challenges. In order to analyze these issues, the story of how youth spoken word poetry developed as a field is told through the voices of those involved. Interviewees include the people who organized the first youth poetry slam festivals, the founders of central youth spoken word organizations, and a selection of young people who have participated in their local programs and in regional and national events over the last two decades. Narratives about individual and communal efforts and experiences are supported by analyses of full-text poems by youth poets and by reference to contemporary scholarship in performance studies, critical youth studies, and new literacy studies. Blending history and theory with practical descriptions of how spoken word poetry is taught and how to produce spoken word events, the book will appeal to researchers, teacher educators, and K–12 teachers.
“An instruction manual for developing your personal brand and then leveraging that brand to command your career” by the New York Times bestselling author (New York Post). From Dan Schawbel, Managing Partner of Millennial Branding, LLC, and the man the New York Times calls a “personal branding guru,” comes a guide detailing how to survive the modern job hunt and thrive in the digital age. Packed with expert insights and concrete, step-by-step instructions to create and maintain one’s personal brand, Me 2.0 shows potential job-hunters how to use digital media and social networks to find job opportunities and careers based on their passion and experience. For those on the edge of starting their career or trying to catch up fast, Me 2.0 offers practical, straightforward advice for driven jobseekers looking for an edge in a fast-paced work environment. “A comprehensive guide for leveraging the big three social media features: LinkedIn, Facebook and Twitter . . . This is a must-read for those who want to create a powerful persona that truly separates them from the competition amidst the war for talent.”—The Washington Post, “Summer Reading List for Business Leaders” “An easy, thought-provoking read and recommended for anyone who may find themselves back on the job market with only a paper resume as a calling card.”—Entrepreneur “Contains practical ways of harnessing online tools to professional advantage.”—Financial Times “You can read it cover to cover for a comprehensive guide to branding in this social media age or you can simply access the section you need in the moment.”—FoxBusiness.com
In recent years, building a corporate online presence has become nonnegotiable for businesses, as consumers expect to connect with them in as many ways as possible. There are benefits to companies that use online technology, but there are risks as well. Managing Online Risk presents the tools and resources needed to better understand the security and reputational risks of online and digital activity, and how to mitigate those risks to minimize potential losses. Managing Online Risk highlights security and risk management best practices that address concerns such as data collection and storage, liability, recruitment, employee communications, compliance violations, security of devices (in contexts like mobile, apps, and cloud computing), and more. Additionally, this book offers a companion website that was developed in parallel with the book and includes the latest updates and resources for topics covered in the book. Explores the risks associated with online and digital activity and covers the latest technologies, such as social media and mobile devices Includes interviews with risk management experts and company executives, case studies, checklists, and policy samples A website with related content and updates (including video) is also available
INSTIGATION: Creative Prompts on the Dark Side by award-winning horror author and writing professor Michael A. Arnzen is a treasury of twisted tips, strange scenarios and disturbing sparks to help ignite the fuel in your creative furnace. Its aim? To push you into the danger zone of your imagination, by thinking in unconventional ways and trying things you never thought -- or dared -- to try before in your writing, art, or dreams. Features include prompts for new stories, revision, memoir writing and NaNoWriMo. Also includes articles by Arnzen on the writing process.
Learn to protect yourself online with this comprehensive guide to safeguarding your information and identifying scams, stalkers, bullies, and more. Today, your online identity is an essential part of to your personal and professional success. But many of us don’t understand this digital Wild West and the dangers that lurk around every corner. We are often unaware of the digital “breadcrumbs” that we leave behind with every post—and how easy it is for a malicious person to use these clues to do us harm. Now cyber-security expert Tyler Cohen Wood shows you how to protect your online information and identify online threats. Catching the Catfishers is for every user of social media, teaching you how to: Safely and successfully navigate the online world. Protect yourself and your children from online predators, cyber stalkers, and chat-room bullies. Detect if someone is not who he or she claims to be. Learn what digital bread crumbs you leave behind and how to clean them up. Control your own online identity. Safely use social media for dating, business, and more.
The sixth edition of Introduction to Fire Protection and Emergency Services meets and exceeds the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) course objectives and outcomes for the Associate’s (Core) course called Principles of Emergency Services (C0273). The Sixth Edition delivers future fire service candidates a head start in the competitive selection process by familiarizing students with the selection and training process. In addition, the Sixth Edition provides a comprehensive and concise overview of the broad spectrum of the fire service, from the primary duties of the modern fire department, to emergency incident management, to fire prevention, to department administration. The Sixth Edition reinforces foundational knowledge, including the history and future of the fire service; the chemistry and physics of fire; issues facing the fire and rescue service in the United States; and careers in the fire and emergency services. The entire range of services of the modern fire service is explored, including emergency medical services, hazardous materials response, wildland fires, swiftwater rescue, and urban search and rescue. The Sixth Edition includes: An emphasis on safety and professionalism, which is reinforced through discussions of incident effectiveness, fire fighter ethics, customer service, physical fitness, training, decision making, fire prevention, and behavioral health Organizations that support the fire service are highlighted, including: Firefighter Behavioral Health Alliance. Firefighter Cancer Support Network. Leary Firefighter Foundation Discussions on Post-Traumatic Stress Disorder (PTSD) and Repeated Exposure to Trauma (RET) and their effects on fire fighters An expanded discussion of the possible future effects of climate change and the effect on the fire and rescue service
Psychology and Work Today, 11th Edition is an exciting update of a well-loved textbook that introduces industrial and organizational psychology, explaining how industrial-organizational psychologists make work and working better. This accessible and informative text explains how industrial-organizational psychologists help organizations hire the best people by designing tests and interviews that uncover the skills and abilities of applicants, make work better by removing or reducing safety issues and sources of stress so that personnel are motivated and able to perform to their abilities, and work with managers and leaders to be more effective at leading others. This book also describes how industrial-organizational psychologists work with organizations to embrace diversity in the workforce and celebrate the strengths that employees from many backgrounds bring to organizations. In addition, this text includes how psychologists help organizations to design the physical work environment to best suit employees, while other psychologists help organizations to market their products and services to consumers. This text covers both the essential and traditional industrial-organizational psychology topic areas such as job analysis, employee selection, and work motivation as well as topic areas that are important in workplaces today such as stress and well-being, human factors, and preparing for jobs of the future. The chapter on consumer psychology remains unique to this textbook. This new edition includes coverage of employable skills desired by hiring managers and executives; the ways the highly publicized replicability crisis has affected the science and practice of industrial-organizational psychology; online and mobile employment testing; diversity and inclusion throughout the workplace, including microaggressions; preparing people and organizations for jobs of the future; incivility and harassment at work, including abusive supervision; safety climate and employee health; and advertising on social media and video games. Including many illustrative examples of industrial-organizational psychology in real-world workplaces, the 11th Edition is thoroughly updated to include the latest theory, research, and practice on each key topic. Each chapter features defined key terms, a chapter outline, a chapter summary, review questions, annotated additional reading, and engaging Newsbreak sections. The book will be of interest to undergraduate students in introduction industrial-organizational psychology or psychology of work behaviour courses.
Ray Lilly is living on borrowed time. He’s the driver for Annalise Powliss, a high-ranking member of the Twenty Palace Society, a group of sorcerers devoted to hunting down and executing rogue magicians. But because Ray betrayed her once, Annalise is looking for an excuse to kill him–or let someone else do the job. Unfortunately for both of them, Annalise’s next mission goes wrong, leaving her critically injured. With the little magic he controls, Ray must complete her assignment alone. Not only does he have to stop a sorcerer who’s sacrificing dozens of innocent lives in exchange for supernatural power, he must find–and destroy–the source of that inhuman magic. BONUS: This edition contains excerpts from Harry Connolly's Game of Cages and Twenty Palaces.