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"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Empower students to stand up for what matters Created in collaboration with children and teens, Owning Up helps young people identify and be critical of social issues in their lives—from bullying and harassment in the classroom to systems of power and oppression in the world around them. While there is no one-size-fits-all curriculum, Owning Up takes us leaps forward by: Designing sessions to be easily facilitated by a school counselor, teacher, leader, or other professional in small group settings Combining discussions, games, and role-playing to engage adolescents in the complexities of social culture Exploring critical topics such as media analysis, gender, sexual harassment, racism, gossip, and self-image
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
“A unique approach to conflict resolution. . . . you’ll find clear-cut advice on how to handle workplace conflict from a place of positive energy.” —Daniel H. Pink, New York Times–bestselling author of To Sell is Human and Drive In today’s workplace, managers, leaders, and HR professionals often believe they don’t have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself—your mindset, presence, and behaviors. In Turn Enemies into Allies, Judy Ringer offers a way of working with clashing employees that is deliberate and systematic—one that draws on the author’s expertise in conflict and communication skill-building and a decades-long practice in mind-body principles from the martial art aikido. Following Ringer’s step-by-step guide, you will: •Acquire the skill and confidence to coach conflicting employees back to a professional, effective working relationship, while simultaneously changing their lives for the better. •Restore control and peace of mind to the workplace. •Increase your leadership presence. “An essential addition to the conflict resolution toolkit.” —Marshall Goldsmith, #1 New York Times–bestselling author of Triggers “Ringer’s blend of conflict resolution approaches with aikido practices enriches and deepens our understanding of human interaction.” —Sheila Heen, New York Times–bestselling co-author of Difficult Conversations “Judy is a master at helping people to transform conflict into powerful relationships..” —Thomas Crum, author of Three Deep Breaths, Journey to Center, and The Magic of Conflict
This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.
This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
If only they would . . . ! They screwed up, it's their fault! I have my own goals and numbers to meet! If you've heard any of these phrases before, exercise great caution-they have the power to undermine and poison your company! Creating WE, by visionary executive coach Judith E. Glaser, goes to the root of the problem in organizations today, illuminating how "I-centric" work environments cause "unhealthy thinking" to form and doom companies to failure. Whether your company has recently been acquired, merged, restructured, downsized, or, in the midst of rapid growth and expansion, has lost the sense of unity it once had, this revolutionary new book shows you how to create healthy work environments and become a "WE-centric" company that achieves extraordinary breakthrough success. AUTHOR: Judith E. Glaser is an executive and organizational coach and the CEO/president of Benchmark Communications, Inc. Her high-powered client list includes Pfizer; Coach, Inc.; News Corp; Siemens; JP Morgan Chase; Clairol; IBM; Citibank; MSNBC; Verizon; PricewaterhouseCoopers; Lipton; Holiday Inn; Reed Elsevier; Revlon; PepsiCo; Novartis; Liz Claiborne; Donna Karan International; Dreyer's & Edy's; Hallmark Productions; Cendant; VeriSign; WorldTravel BTI; BankBoston; AT&T; NYNEX; Pitney Bowes; Lockheed Martin; Thompson Corporation; MerkMedCo; and Reader's Digest.
This book enhances the reader's opportunity for career success by targeting fundamental skills. Handling Conflict will provide foundations for effectively dealing with criticism and aggression in the workplace. Covering topics such as avoiding conflict, channeling anger and giving/receiving criticism, this is the perfect tool for the experienced professional, those re-entering the workforce and those beginning their careers.
The Dynamics of Conflict When it was published in 2000, Bernie Mayer’s The Dynamics of Conflict Resolution quickly became one of the seminal works in the conflict resolution field. The book bridged the gap between abstract theoretical approaches and practical handbooks and became an immensely valuable and accessible resource for experienced and novice practitioners, as well as for professors and students of conflict management who needed a deep yet practical view of conflict and methods for dealing with it. The Dynamics of Conflict is the second edition of Mayer’s classic book. While building on the strengths of the first edition, this thoroughly revised and updated book keeps pace with the most current trends and research in the field and explores four key concepts: interactional dynamics, system dynamics, culture and conflict, and conflict engagement. Like the first edition, the focus of the new edition is on the ways we can productively think about conflict and conflict intervention, rather than on specific techniques and processes. Mayer presents ideas about conflict as a set of conceptual tools that build on one another and contribute to a multifaceted view of conflict and conflict intervention but that also stand on their own. Filled with illustrative examples, the book draws from the author’s thirty years of experience with interpersonal, family, community, organizational, labor management, environmental, public policy, and international disputes and includes instances of conflicts that have been in the news. In addition, this vital resource contains information on the most important work that has been done in the past decade on culture, systems, and conflict engagement and shows how conflict concepts apply to new technologies such as online communication and conflict resolution efforts on the Web. In the concluding chapter Mayer explores how conflict intervention efforts fit into more general values about peace, democracy, and social justice, and the personal impact that conflict work as a field has on conflict specialists.