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Previously titled Making a Charge for Library and Information Services, Fee Based Information Services provides an examination of charging for library and information services and the possible implications that this might bring to the profession. A number of extenisve case studies are given to illustrate precedents and points of best practice.
Librarians and library administrators must plan for the future of information services and delivery now if they wish to survive as vital organizations in the coming years and influence the direction in which libraries will head. The Future of Information Services focuses on the long-range outlook for libraries and includes discussions of implications the future has for organizational structures and services. The contributing authors share their thoughts on many of the issues that need to be resolved in order for libraries to flourish in the twenty-first century, providing needed guidance for readers struggling with the myriad changes taking place in the information world today. The ideas and strategies in this book provide readers with a strong background to help enable them to lead their profession successfully into the future. The Future of Information Services discusses organizational development and administration, reviews major functions and departments included in most academic and public libraries to see what significant differences there may be in the library of the future, and explores partnerships in the information future. Specific topics addressed in the volume include: leadership requirements for the future of information services building a community electronic information infrastructure organization and role of library systems staff in relation to public service staff international and foreign information services in the expanding global community library and information studies education for the twenty-first century practitioner a future for special collections future directions for the U.S. government documents program fee-based services information professionals'relationships with vendors Librarians are in a unique position to provide leadership as society works toward the information future. Successful leadership during current, seemingly chaotic times requires a high degree of creativity, risk taking, and innovation, along with a clear understanding and articulation of professional values and vision. The Future of Information Services helps readers see into the future and clarify goals toward which to work to enable them and their successors to provide effective information services for years to come.
This outstanding volume won the 1986 Ida and George Eliot Prize--awarded by the Medical Library Association for the work judged most effective in furthering medical librarianship. Library professionals review the controversy behind fee-for-service programs and provide a rationale for incorporating them into contemporary library philosophies of service. Some fee-based services are necessary for survival in a society that treats information as a marketable commodity; this comprehensive book gives practical advice on cost analysis, cost recovery and marketing of reference services, and presents information on establishing a fee-based information service, as well as examples of successful information service programs.
This essential overview of what it means to be a library and information professional today provides a broad overview of the transformation of libraries as information organizations, why these organizations are more important today than ever before, the technological influence on how we provide information resources and services in today’s digital and global environment, and the various career opportunities available for information professionals. The book begins with a historical overview of libraries and their transformation as information and technology hubs within their communities. It also covers the various specializations within the field emphasizing the exciting yet complex roles and opportunities for information professionals. With that foundation in place, it presents how libraries serve different kinds of communities, highlighting the unique needs of users across all ages and how libraries fulfill those needs through a variety of services, and addresses key issues facing information organizations as they meet user needs in the Digital Age. The book then concludes with career management strategies to guide library and information science professionals in building not only vibrant careers but vibrant information organizations for the future as well.
First published in 1993, the purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information – in short, the best way to use the humans, the machines, and the intangible resources known as information, particularly at the organizational level. In recent years executives have begun to outsource computing and telecommunications functions, primarily to control costs. Traditional libraries and information centres have been disbanded in favour of service contracts or outright leasing of staff. Both the public and private sectors are examining their information service operations from the point of view of cost effectiveness. Decisions about owning versus leasing of information are being made daily. Decision-makers are finding that they must deal differently with funding and budgeting of information systems and libraries from their earlier practice. New paradigms for these service functions already exist. Not only have corporations and governments begun to contract out entire information service operations, but libraries themselves have begun to consider the costs, effectiveness, and implications of outsourcing some of their operations and services. This book provides a framework for decision-makers to view and review information services within their organizations. Entire units, components of libraries and information centres are defined and untangled so that the widest variety of organizations can analyse their own environments. Each chapter is accompanied by comments from a broad range of experts in the information field.
The old image of an entrepreneur as a scrappy, independent risk-taker has been replaced by the reality of individuals incorporating innovative ideas in more traditional settings. This collection of essays illustrates how librarians are infusing entrepreneurial principles in a variety of arenas, including public, private, academic, and special libraries. It chronicles how entrepreneurial librarians are flourishing in the digital age, advocating social change, responding to patron demands, designing new services, and developing exciting fundraising programs. Applying new business models to traditional services, they eagerly embrace entrepreneurship in response to patrons' demands, funding declines, changing resource formats, and other challenges. By documenting the current state of entrepreneurship in libraries, this volume upends the public image of librarians as ill-suited to risky or creative ventures and places them instead on the cutting edge of innovations in the field.
Design and maintain document delivery services that are ideal for academic patrons! In Document Delivery Services: Contrasting Views, you’ll visit four university library systems to discover the considerations and challenges each library faced in bringing document delivery to its clientele. This book examines the questions about document delivery that are most pressing in the profession of library science. Despite their own unique experiences, you’ll find common practices among all four—including planning, implementation of service, and evaluation of either user satisfaction and/or vendor performance. This book reviews the planning and process of implementing document delivery in: Miami University University of Colorado at Denver University of Montana at Missoula Purdue University Libraries Document Delivery Services: Contrasting Views addresses the paradigm of access versus acquisition and shows you how document delivery can be more integral in the library right alongside full-text databases, Internet access, and reference services. This book focuses on the issues that develop specifically in academic libraries, such as the “invisible” user majority of undergraduate students when considering budget issues and collection development. This book also explores the dynamic relationship between faculty and library administration that can impact events such as serials cancellations, alternative access to materials, and the reorganization of libraries to incorporate enhanced services to users. You’ll find useful information and proven methods concerning these topics: re-engineering library services restructuring a traditional Interlibrary Loan Department into an Information Delivery/Interlibrary Loan Department (ID/ILL) criteria for document delivery vendor selection delivering electronic tables of contents and search strategy outputs to faculty desktops document delivery in academic fee-based information services With Document Delivery Services: Contrasting Views, document delivery becomes more than a simple acquisitions tool or a necessary service; instead it is an enhanced access service that lends greater perspective to library staff and users alike. This handy volume will help expand the role of document delivery services in your own library setting.