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The pigs are running the farm. So begins the story of Farmer Able. Everyone on his farm -- people and animals alike – are downright downtrodden by him. He's overbearing and compulsively obsessed with profits and productivity. He's a typical top-down, power-based manager, forever tallying production numbers in his well-worn ledgers. But the more he pushes the hoofs and horns and humans, the more they dig in their heels. That is until one day when he hears a mysterious wind that whispers: "It's not all about me." Can he turn things around and begin attending to the needs of those on his farm, thus improving their attitudes and productivity? Farmer Able is an engaging parable that entertains as it enlightens. It reveals a profound truth about the dysfunction in organizations and how dramatic improvements can be made when leaders liberate employees to operate at their fullest potential and discover the significance in their work. If you're looking to develop a new and profoundly satisfying leadership style, one that advocates serving others and creating ethical, engaging workplaces and innovative environments, this book will set you on your way. If you are tired of "business as usual," this lively story will get you thinking about how to inspire your employees and produce better results.
"We didn't start the Servant Leadership Institute to become a consultant company or a leadership training company. We started it to share our knowledge of what we learned in implementing servant leadership." -- Art Barter Our journey into servant leadership began in 2004 with Art Barter's purchase of Datron World Communications. At that time, he was determined to create a new leadership environment, and over the next several years, that dream came true. With it came great success and significance. As a member of Art's leadership team, I had the privilege of participating in this culture shift to servant leadership. Through the creation of the Servant Leadership Institute, we have been able to show many aspiring servant leaders "how to do" servant leadership. One way we answered the "how-to" question was to publish a series of weekly leadership tips based on our experiences at Datron. The audience for these tips responded so positively, we decided to publish them in book form. We are honored to present the tips to you and ask you to make them a part of your leadership life. Discover how to live and lead with a servant's heart each and every day.
Not many industry revolutions begin with a typical married couple who risk everything to do something they've never done before. But that is exactly what Art and Lori Barter did in 2004 when they purchased Datron World Communications. The husband and wife knew everything about the power of strong values and the lack of values in modern corporations, but nothing about running a large-scale business that was -- at the time -- losing money. It was a test of faith and perseverance unlike any other. Everything from financial security to spiritual fulfillment was on the line. The Art of Servant Leadership II instructs modern business leaders on how to transform their businesses to servant-led organizations that prioritize integrity over profitability and never-ending quests to accumulate power. By integrating the servant-led paradigm into their inner lives and professional thinking, today's leaders can revolutionize heartless corporate strategies that reward the few at the expense of the many. Today, Datron World Communications is a multimillion-dollar, multicultural, international company with customers in more than eighty countries. That success is the result of the lessons taught in The Art of Servant Leadership II and proof that serving others with compassion and humility brings unprecedented rewards.
To lead is not to be “the boss,” the “head honcho,” or “the brass.” To lead is to serve. Although serving may imply weakness to some, conjuring up a picture of the CEO waiting on the workforce hand and foot, servant leadership is actually a robust, revolutionary idea that can have significant impact on an organization’s performance. Jim Hunter champions this hard/soft approach to leadership, which turns bosses and managers into coaches and mentors. By “hard,” Hunter means that servant leaders can be hard-nosed, even autocratic, when it comes to the basics of running the business: determining the mission (where the company is headed) and values (what the rules are that govern the journey) and setting standards and accountability. Servant leaders don’t commission a poll or take a vote when it comes to these critical fundamentals. After all, that’s what a leader’s job is, and people look to the leader to set the course and establish standards. But once that direction is provided, servant leaders turn the organizational structure upside down. They focus on giving employees everything they need to win, be it resources, time, guidance, or inspiration. Servant leaders know that providing for people and engaging hearts and minds foster a workforce that understands the benefits of striving for the greater good. The emphasis is on building authority, not power; on exerting influence, not intimidation. While many believe that servant leadership is a wonderful, inspiring idea, what’s been missing is the how-to, the specifics of implementation. Jim Hunter shows how to do the right thing for the people you lead. A servant leader or a self-serving leader: Which one are you? With Jim Hunter’s guidance, everyone has the potential to develop into a leader with character who leads with authority.
This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton, and ServiceMaster apply servant leadership. Servant leadership is an intellectually compelling and emotionally satisfying theory of leadership with relevance and application to the workplace settings. Based on multiple rigorous studies in the Western and Eastern contexts, the book outlines the six dimensions of servant leadership and the impacts they have on key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and organizational performance. The book outlines a measurement instrument that can be used for leadership assessment, selection, and training purposes, and to develop strategies to leverage the six behavioral dimensions of servant leadership at the personal, team, and organizational level.