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Project managers in construction and civil engineering need to base their decisions on realistic information about risk and public perceptions of risk. This second edition of the original practical and straightforward text retains the easy-to-read format, but has been expanded to encompass the entire risk management process and to give a fuller presentation of how risk is generally perceived. Two new chapters cover risk identification and risk response, and the chapters on risk analysis have been completely reorganized. There is also greater emphasis on the theory behind the principles, and an expanded bibliography is given to guide an exploration of the subject in greater detail. The book demystifies risk management by presenting the subject in simple and practical terms, free of technical jargon, and case studies are used extensively to enliven the text and to illustrate the concepts discussed.
This book provides comprehensive coverage of issues that facility managers in the property industry need to understand and apply in the pursuit of value for money over the life span of built facilities. The authors introduce the fast-growing discipline of facility management, examine the core competencies that facility managers should possess and study different contemporary drivers of change. The book emphasises the need to consider facilities management issues at the pre-design stage of the construction process, rather than only when the building is completed, in order to maximise value for money.
Facility management (FM) is now one of the fastest growing professional disciplines. Its relevancy and potential is increasingly recognized by the business community as well as industry and government. But the expertise of the facility manager is vulnerable as long as it remains reliant on management knowledge borrowed from other disciplines. This book helps to build up a distinctive body of FM knowledge and practice. It examines the key issues - from PFI to e-commerce - with expert opinions from major players in FM, providing invaluable insights to current and emerging best practice. The editors have forged new 'smart' knowledge links between the four key attributes of FM (business, people, property and knowledge), to ensure that this book: * relates FM issues to your business objectives * creates a secure platform for innovation in FM * offers advice by forward-thinking facility leaders to help you argue your case. This is essential reading for forward-thinking facility managers and corporate property managers, as well as an informative text for masters courses in FM. "The editors have compiled a wide body of FM knowledge and the experience of leading academics and practitioners" IFMA News, October 2001
Facilities Management sets out a new framework for the discipline of facilities management which challenges many of the norms and which sets out new methods for optimising the performance of a business. Successful facilities managers need a range of skills and need to be able to devise a range of innovative strategies for the future of the organisations in which they work. This new book follows on directly from Keith Alexander's ground-breaking textbook Facilities Management and focuses on four new themes which have been identified as keys to the new strategy: organisational change and learning, innovation, performance and the knowledge workplace.
The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.
The importance of facilities management to the effective operation of all businesses is now widely accepted. Where there continues to be debate is on what constitutes a successful approach, and how much attention it should be given within an overall business plan. Drawing on both research and current practice, this book provides a systematic, innovative, and business-focused approach to the management of facilities assets. The reader will discover why and how to use facility assets to achieve business goals and strategies by aligning them as a resource. Striking a balance between management and technical aspects, the book covers: the basics of facilities asset management and the key elements of a systematic management approach the key supporting capabilities for facilities management as a business function a framework for considering strategic alignment of facilities assets and associated services with business needs the role of life-cycle asset management and its contribution to business resource management. The message of this book and the benefits it can bring to businesses everywhere make it essential reading for executives as well as facilities managers. Its detailed explanations of all of the key concepts involved, and lists of recommended further reading also make it an excellent resource for those new to the industry, and for students of property or facilities management.
Public Private Partnership is a key issue in the construction industry – causing much concern among contractors, funders and facility managers. Demand has been building for a thorough analysis ... This edited book will familiarise both researchers and construction professionals working with public private partnerships (PPP) with the issues involved in the planning, implementation and day-to-day management of public private projects. It will show how current risk management methods can help the complex process of managing procurement via such partnerships. The chapters - most authored by a practitioner/academic partnership - are organised round the concepts of best value and use the findings of a major research project investigating Risk Assessment and Management in Private Finance Initiative Projects. The analysis of this research will be supplemented with contributions by leading international experts from Hong Kong, Australia and Singapore, covering hospitals, schools, waste management and housing - to exemplify best practice in PPP-based procurement.
An ideal text for students in sport facility and event management courses as well as an invaluable reference for managers and industry professionals. The updates to this third edition include an expanded discussion of naming rights and privatisation and a comprehensive event manual. This edition also features a new chapter entitled "Booking & Scheduling".
Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking. This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers. The text is divided into three parts: · Current practice is illustrated, with a second chapter looking at enhancing services · Key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems · Extensive advice is provided on managing people through change and on decision making The Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies. ‘This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis’ Chartered Surveyor Monthly 'A thorough and very well researched book...as a student text it is first class' Construction Manager
Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards putting more focus on how FM/CREM can add value to the organisation. This book is driven by the need to develop a widely accepted and easily applicable conceptual framework of adding value by FM and CREM. It presents the state of the art of theoretical knowledge and empirical evidence about the impact of buildings and facilities on 12 value parameters and how to manage and measure these values. The findings are connected to a new Value Adding Management model. The book is research based with a focus on guidance to practice. It offers a transdisciplinary approach, integrating academic knowledge from a variety of different fields with practical experience. It also includes 12 interviews with practitioners, shedding light as to how they manage adding value in practice. This is a much needed resource for practitioners, researchers and teachers from the field of FM and CREM, as well as students at both undergraduate and postgraduate level.