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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
The much anticipated practical educational manual for General Practice (GP) trainers, programme directors, and other teachers and educators in primary care has finally arrived. This extensive, full-colour guide is written by a select group of hands-on educators who are passionate and knowledgeable. The book captures their wisdom and vast experience in an accessible and practical way. Although it’s aimed at GP training, there are many chapters in this book that are relevant and transferrable to teachers and educators in areas outside of General Practice (and worldwide). We are sure that GP appraisers, Foundation Year trainers and other medical/nursing student educators will find the detailed comprehensive explorations inspirational. Beautifully presented, the chapters cover a wide educational framework employing a variety of presentational methods such as flowcharts, diagrams, conversational pieces, scenarios and anecdotes. Each chapter has a corresponding webpage containing over 300 additional resources - providing practical tools as well as additional reading material. This book was awarded the Royal College of GP’s ‘Paul Freeling Prize’ in 2013 for merititious work in the field of General Practice education. It is also used as the foundation textbook for the Postgraduate Certificate in Medical Education (PGCE) in at least seven UK universities. The Essential Handbook for GP Training and Education adopts a relaxed, personable approach to primary care education that won't leave you with a headache.
Have fun presenting these activities and build your employeesOCO communication skills in just minutes. Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness. 50 Communication Activities, Icebreakers and Activities is a great way to: Increase participantsOCO awareness of how they communicate; Help them to build expertise in a variety of essential skills and competencies; Prepare them to deal effectively with the many types of communication challenges they face every day. Each activity focuses on some facet of communication and includes a description, time guideline, purpose, resources, presentation, debrief, difficulty rating and variations to make implementation easy. Each individual activity takes only minutes to complete. Together this collection contains a wealth of insight, tips and guidance to prepare employees to become confident communicators who enjoy stronger relationships and greater success and satisfaction on the job."
A comprehensive handbook covering social interaction skills & skill acquisition, in the context of personal, professional, and public stages. For scholars & students in interpersonal, group, family & health communication.
"Since the highly acclaimed Courageous Conversations About Race offered educators a frame work and tools for promoting racial equity, many schools have implemented the Courageous Conversations Protocol. Now ... in a book that's rich with anecdote, Singleton celebrates the successes, outlines the difficulties, and provides specific strategies for moving Courageous Conversations from racial equity theory to practice at every level, from the classroom to the school superintendent's office"--Back cover.