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In this updated version of 2004's Everything You Need to Know to Be A Public Works Director , John Ostrowski offers the reader a series of brief but thought-provoking observations and experiences that can be valuable tools for any public works director. Besides adding 10 new chapters-on subjects ranging from delegation and empowerment to sustainability to creating a positive culture in your organization-Ostrowski has added his personal commentary and reflections on each of the original chapters. This is a book to read for yourself and to share with others in the public works arena. The information may be "more than everything you need to know," but readers will find the book's conversational style and the wisdom of its guiding principles applicable to many diverse situations.
The book is impressive and practical, developed by a publishing company in Indiana. It features a How to Step in creating a Compstat Team; data that your department needs to compete with the uniform services, and how to basically develop a program at no cost to your department. Additionally, the book chapters have exercises for the managers to follow in developing the system. The entire objective of this book is to take Quantitative data a turning it into Qualitative data. Measurements of any particular quantitative data are expressed as a specific quantity, referred to as a unit, multiplied by a number. .