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This report describes a process of evaluating the performance of first line patrol officers created by a department that was attempting to develop a community-oriented style of policing. Evaluation of the project found that personnel performance measurement can enhance other organizational efforts to implement a new philosophy of policing.
This report describes a process of evaluating the performance of first line patrol officers created by a department that was attempting to develop a community-oriented style of policing. Evaluation of the project found that personnel performance measurement can enhance other organizational efforts to implement a new philosophy of policing
This report provides a guide to assessing the performance of both community policing departments and individual community officers at work on the street. The report outlines the basic ideals of a community policing department, provides a checklist of sample questions to facilitate performance assessment, and details the process for evaluating the community police officer. To develop a suitable performance evaluation for the community officer first requires identifying the many objectives of an ideal evaluation and reassuring those within the department that they will be allowed input into the process of developing their own performance measurements. Appendixes provide a sample job description, a management by objective work plan, and a community officer significant incident log. 2 footnotes and 3 appendixes.
This futures study identifies appraisal methods that will be used to evaluate patrol officer performance in mid- sized community policing agencies by the year 2002. Specific issues examined are the skills and abilities that will be evaluated, the measures of performance that will be used, and who will participate in the evaluation of patrol officer performance. The research reveals that in the future there will be an increasing demand for officer communication and problem solving skills; that the use of activities as performance measures will stabilize or decrease, while the use of outcomes as performance measures will increase; and the level of citizen involvement in the evaluation of officer performance will increase. Performance outcomes and qualitative assessments that support the mission of community policing will become more important. New mechanisms of performance accountability, such as administrative reports or performance contracts, will replace the traditional monthly stat sheets. The future evaluation of patrol officer performance will include input from those who have had direct observation of performance, including citizens, peers, other supervisors, and even the officers themselves. Evaluation instruments will be redesigned to be specific to the position of patrol officers, as they will focus on officer communication and problem solving skills. This report presents a strategic plan and a transition management approach.
Police performance appraisal is one of the most important components of law enforcement management affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals: