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Los procesos comerciales en la industria de la hostelería, como toda industria en la actualidad, están atravesados por las nuevas tecnologías que aportan rapidez, eficiencia y posibilidad de control al ámbito de la gestión. La industria del turismo, y en especial todo lo relacionado con el hospedaje y la alimentación del viajero, se mueve con una fuerte dinámica, y la rapidez de la respuesta es uno de los aspectos prioritarios junto con la necesidad de lograr la total satisfacción de las demandas tanto de clientes como de proveedores. En todos estos procesos, las tecnologías de la información (TI), los sistemas de información (IS) y los sistemas de gestión de la información (MIS) son la herramienta clave en el éxito de los procesos vinculados tanto en las operaciones diarias como en la planificación. Este libro, dirigido tanto a estudiantes como a profesionales vinculados a la hostelería, es el resultado de una colaboración entre autores que han vivido las situaciones que se plantean en él. Cada capítulo cuenta con entrevistas a líderes de la industria en las que se reconocen casos concretos de aplicación de tecnología en la hostelería. Sin dudas, las nuevas tecnologías ofrecen un mayor número de oportunidades tanto a gerentes como a clientes; desde hacer una reserva a través de una aplicación, hasta la experimentación de un servicio mediante recursos tecnológicos de realidad aumentada. De ahí la importancia, necesidad y pertinencia de este libro, que alcanza con esta su tercera edición, primera en español.
This book introduces the current and future manager to writing in the hospitality Industry. Starting with a grammar review, the book quickly moves into the writing done daily in the various hospitality operational departments from food and beverage to lodging. Ideal for both the classroom and the office, this book provides current and future managers with the tools needed to communicate effectively in the hospitality industry.
For undergraduate/graduate-level courses in Hospitality Information Systems, and Hospitality Technology. This text examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it to succeed in the hospitality business.
We are living in a critical moment, a reality marked by environmental and socio-economic limits that requires innovative and realistic forms of action and planning. This is what regenerative urbanism proposes, a new approach based on utopian pragmatism that seeks to restore balance to the urban territory by designing systems that allow it to adapt and transform. It is a methodology that defines models that do not consume available resources, but rather generate new ones that ensure compatibility between economic and social prosperity and nature. Santander, Hábitat Futuro (Santander, Future Habitat) is the city model created from this methodology, a proposal for the transformation of this city for the year 2055. It is an open model based on innovation and citizen participation that prepares and adapts the territory for the different scenarios to come. Santander, Habitat Futuro is a guide that directs the commitment of the different social, economic and political agents towards a common goal: to achieve a circular, sustainable, resilient, vertebrate, prosperous, vital and inclusive city. A model that, due to its innovative nature, can serve as an example to other intermediate cities around the world.
The 'Pocket Guide to Health Promotion' is a short, punchy and practical guide aimed at students and practitioners. The book includes precise definitions and examples of key concepts and methods in health promotion practice and a chapter by chapter description of the management planning, strategy selection, implementation and evaluation of health promotion programmes. Written in an accessible and concise style, the book offers the reader a practical and flexible resource that is ideal for students and practitioners looking to plan and implement health promotion activities. A must buy for those new to health promotion or who want a pocket guide to this core health activity. "Clearly written and practical, this excellent guide will prove indispensible to practitioners of health promotion globally, and a very useful starting point for students. It will be worth buying a pocket to put it in!" David Ross, Professor of Epidemiology and International Public Health, London School of Hygiene and Tropical Medicine, UK "The Pocket Guide to Health Promotion is easy to navigate with complex concepts in health promotion explained in a user-friendly way. Whether you are practicing health promotion or studying the discipline, this will be a welcome addition to any book shelf." Dr James Woodall, Co-Director of the Centre for Health Promotion Research & Course Leader MSc Public Health, Leeds Metropolitan University, UK
Despite the flurry of research on aspects of Phoenician culture, encompassing their socio-economic developments and the mechanics of their settlement of Mediterranean coastal lands, the fundamental issue of dating Phoenician achievements remains quite fluid. A range of criteria - textual sources, artefact analysis, stratigraphic data, and, increasingly, radiocarbon readings - provide a bewildering and sometimes conflicting picture of Phoenician chronology, which, in many respects, remains tenuous and free-floating. Owing to the nature of Phoenician colonisation, its chronology is often compartmentalised into discrete regional units. This volume brings together a number of essays focusing squarely on the chronology of the Phoenician-Punic world, ranging from the homeland to the western settlements. The essays are written by specialists in their field, who have encapsulated the chronological framework, and the problems therein, for regions touched by Phoenicians interests. A benchmark study, Beyond the Homeland will be of value not only to Phoenician-Punic scholars, but also to those in related fields who need an accessible study (in English) to navigate the chronological complexities of the field.
Now distributed by Thomson Gale, the Willings Press Guide has been the world's leading international media directory for 125 years. It provides extensive professionally researched coverage of the UK and international print media -- national and regional newspapers, magazines, periodicals and special interest titles.