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The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This “how-to” book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into “Things to Know” and “Things to Do.”
The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This “how-to” book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into “Things to Know” and “Things to Do.”
Effective communication skills are crucial in all aspects of nursing and midwifery practice - this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations. Approx.256 pagesAll the chapters have been revised in line with up-to-date literature, professional practice guidelines and research
Excellent business communication skills are especially important for information management professionals, particularly records managers, who have to communicate a complex idea: how an effective program can help the organization be better prepared for litigation, and do it in a way that is persuasive in order to win records program support and budget. Six Key Communication Skills for Records and Information Managers explores those skills that enable records and information to have a better chance of advancing their programs and their careers. Following an introduction from the author, this book will focus on six key communication skills: be brief, be clear, be receptive, be strategic, be credible and be persuasive. Honing these skills will enable readers to more effectively obtain support for strategic programs, communicate more effectively with senior management, IT personnel and staff, and master key forms of business communication including written, verbal and formal presentations. The final chapter will highlight one of the most practical applications of applying the skills for records and information managers: the business case. Based on real events, the business cases spotlighted involve executives who persuaded organizations to adopt new programs. These case histories bring to life many of the six keys to effective communication. Addresses communication skills specifically for records and information managers while clarifying how these skills can also benefit professionals in any discipline Includes case history examples of how communications skills made a difference in business and/or personal success Focuses on written, verbal and presentation skills, where many books emphasize only one of these areas
Most misunderstandings boil down to language—how we use words and how we say them. If this is true within our own language, when we communicate across cultures the problem becomes far more critical. However, because we know we are of different cultures, we tend to blame misunderstandings on differences in culture, ignoring the fact that we may simply have misinterpreted what the other person has said to us, or we may not have been clear in what we said to that person. This book provides suggestions for how to communicate in English with non-native speakers and aims to minimize such misunderstandings. The communication process is analyzed from the non-native perspective and should help readers understand the difficulties and frustrations that non-natives encounter in their communications with native speakers.
The purpose of this book is to provide practicing and aspiring managers, as well as students of management, with a practical and comprehensive reference for getting understood when communicating with their coworkers and those they manage. The book is organized into seven sections including personality traits, the organization, content, context, clarification of the message, as well as word and language use, and speaking voice and style. Several key points about the organization and content of this book should be noted. Each factor is defined in the first paragraph of each topic with an explanation for the way each factor is used to promote understanding–topics can be read quickly, designed to save the reader time. The information contained in this book applies to communicating with both individuals and groups and will help managers say the right thing, in the right way, and at the right time when interacting with their coworkers.
The purpose of this book seeks to examine the leadership of the Black church through a critical and theoretical lens utilizing historical and anthropological foci to better identify and understand some of the challenges within the paramount institution and its attrition to the Black American community at large and provide appropriate suggestions and generating frameworks for addressing the challenges. The church has always played a pivotal role in Black American culture's identity, development, and progression. Leadership and organizational challenges within the church pervasively matriculate to other Black spaces, historically Black organizations, and a broader societal context. Due to the church's historical and ethnographic context for Blacks in America, many of the challenges faced in the church go unrecognized, unspoken, thus unattended. This manuscript endeavors to identify the challenges, and flaws through research and data, to provide solutions through practical and theoretical implementations to some shortcomings for the betterment of the church and culture. The interconnectedness of culture and religion for Blacks in America established a gargantuan impact factor on the church and its leaders. This manuscript examines the pervading effects of the influence through leadership dispensation. It also explores the understanding of leadership through the lens of Black Christianity, deriving that the foundation of leadership in the Black community was primarily circumscribed by the influence of the church as conglomerate collectivism of almost five hundred years of the history and culture of Africans, African descendants, and members of the African diaspora in what is now America who contributed to the ideal of the Black church. The critical analysis provided is not one of condemnation but likened to a vital performance review through member experiences barred against applicable leadership and organizational development barometers.
Here are the basic business blogging skills you need to learn before you can write excellent business blogs for your company, your employer, or other activity. In this volume, we look at the basic issues for business blogging including business writing skills, blogging strategy, types of business blogs, how to promote your business blog posts, writing style and grammar for business, how to use images, and many more—as well as a brief look at search engine optimization for business blogs.
Effective leaders lead by communicating. It is through communication that leadership is enacted as leaders influence followers to behave in ways that achieve the leader’s and the organization’s goals. This book applies leadership theory and research to communication in ways that are easily understood and can be applied to any situation where individuals find themselves in a leadership position in an organization whether as a front-line or top-level leader. The book begins with a basic explanation of the leadership process and how leaders express their vision. It then looks at how leaders can create positive relationships with followers that pay off in effective performance. Next, the book investigates how leaders motivate their followers by creating follower self-efficacy, trust, and valued rewards. Then, the focus changes to the specific types of messages a leader can use to motivate followers. Leading is about change, so the book next looks at ways effective leaders communicate in leading change in organizations and at how the changing workforce is effecting how effective leaders communicate with the new workforce.
Jargon and slang have wormed their way into almost every business document, speech, and conversation that we have today. With online business communications being much more conversational and informal than the written business communications of the past, they positively encourage the use of figurative speech: ergo, more jargon, more slang. This book is by no means all encompassing, but the author has researched and shared several hundred of the most commonly used terms. Not only do we now know what they all mean but, where appropriate, we also learn their origins—some of which are fascinating and very surprising. A very valuable handbook for any student or practitioner in business to help demystify this crazy language called “English.”