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This book gives social and human services students and professionals the opportunity to begin developing cross-cultural communication skills in the English language. The need to be able to communicate in English is becoming more and more obvious. Social workers and other human services professionals will be working with immigrants from countries where English is the official language or at least a second language (Nigeria, Ghana, The Gambia, etc). The growing numbers of English- speaking immigrants are impacting the human services fields of medicine, mental health, social work, the education systems and the legal systems all over Europe. This book is based on the European Common Framework but goes beyond a typical English language text. It focuses on the various skill sets necessary for human services professionals, including important text analysis skills as well as analytical case skills. "Soft skills" such as interpersonal skills and expressing empathy are also presented for student reflection. Students learn the principles of cross-cultural communication through Cross-Cultural Text Analysis which helps them improve their English as they develop cross-cultural awareness, sensitivity and communication skills. Students experience different cultural-linguistic contexts where they can appreciate the dynamic relationship between culture and language applied to the field of human services. For many this book will be the first step in beginning a lifetime adventure of becoming cross-cultural.
"This ten-unit course will improve spoken communication, vocabulary, grammar and report writing skills. It provides learners with an excellent working knowledge of medical terms, different medications and equipment, colloquial terms used by service users and policies and procedures used in the care environment. This book can be used in the classroom or for self study. The accompanying audio and answer key can be found online. English for Health and Social Care Workers corresponds to B1 level of the Common European Framework of Reference for Languages (CEFR)."--Back cover.
Cultural competency is an issue that is becoming increasingly more important as thousands of people come to this country every year. Because of widely different social mores, living conditions, traditions, personal beliefs, and practices of clients, health professionals in all specialties are finding it difficult to communicate effectively with the members of the diverse racial and ethnic groups that come to them for help. To give health and human services professionals the necessary training, material on cultural competency has been mandated in several different curricula, yet appropriate pedagogical material remains relatively rare. This pioneering volume presents the latest information and techniques for improving cultural competency in the delivery of health, social, and human services to ethnic and racial minority groups in the United States. Special attention is paid to the importance of understanding the social and culture backgrounds of clients when assessing diagnosis of policy and economic issues, which are rarely examined in this context. Notable for its combination of theory and practice, which will be invaluable for both professionals and students, this book also includes material on cultural competency within such special populations as the mentally ill, the elderly, children, and families.
The second edition of Skills and Techniques for Human Service Professionals: Counseling Environment, Helping Skills, Treatment Issues provides readers with valuable information about how the counseling environment impacts the helping relationship, ways of delivering critical helping skills, and the necessity of understanding important treatment issues when working with clients and consumers. Section I focuses on the counseling environment. Whereas Chapter 1 highlights eight important characteristics of the effective helper, Chapter 2 examines how the client experiences the agency when first entering it. This chapter focuses on such things as agency atmosphere, physical space, and nonverbal behaviors of the helper. In Section II, chapters move from the most basic foundational skills to more advanced skills and specialized training. Coverage includes honoring and respecting the client, being curious, delimiting power and developing an equal relationship, non-pathologizing, listening, reflections, paraphrasing, and basic empathy. Readers also learn about affirmation giving, encouragement, and support; offering alternatives; information and advice giving; modeling; self-disclosure; collaboration; advocacy; information gathering and solution-focused questions; advanced empathy; confrontation; assessing for suicidality and homicidality; crisis, disaster, and trauma helping; token economies; positive helping; and coaching. Section III focuses on important treatment issues in human services including case management, culturally competent counseling, guidelines for working with diverse populations, and ethical decision-making when working with all clients.
This is a resource manual of exercises for use in professional social work and human services situations! The exercises were gathered from undergraduate and graduate faculty in social work, human services, and continuing education departments. The book uses a standard recipe format for all the exercises, including guidelines for setting up exercises. Following many of the exercises is a set of accompanying handouts (instructional guides, worksheets, checklists, game cards, etc.) that can be copied for distribution. These exercises can be used in practice in the fields of social work or the human services. From the first chapter, called Starters, through Interviewing Skills, Group Dynamics, Community Organization, and Research, the book presents exercises for most of the major areas covered in both social work and human services programs. The final chapter, called Increasing Sensitivity, includes exercises that increase sensitivity to culture, class, race, age, sexuality, disability, death and loss. This collection of active learning exercises is designed to provide social workers with a panoply of effective and enjoyable tools. For anyone in social work and human services or the helping professions.
The American Journal of Islamic Social Sciences (AJISS), established in 1984, is a quarterly, double blind peer-reviewed and interdisciplinary journal, published by the International Institute of Islamic Thought (IIIT), and distributed worldwide. The journal showcases a wide variety of scholarly research on all facets of Islam and the Muslim world including subjects such as anthropology, history, philosophy and metaphysics, politics, psychology, religious law, and traditional Islam.
The sharing of knowledge is one of the key elements of a society's economic, social, scientific and cultural development. Social and human science research addresses some of society's most pressing problems, such as poverty, illiteracy, high dropout rates in schools, marginalization of social groups to name but a few. Despite its vital role in building a civil society, research in the social and human sciences has been criticized for being little known by the public. This lack of large-scale visibility detracts from its social and scientific significance and legitimacy in a media-driven society. To address this pressing need for sharing social and human science knowledge and to overcome the paradox of its invisibility, this book brings together researchers from across disciplines in the social and human sciences who have identified the challenges in communicating across boundaries of researcher and practitioner communities and who have begun to develop solutions ranging from research dissemination in the media to stakeholder engagement in research networks and partnerships.
This collection of essays represents the first of its kind in exploring the conjunction of translation and social media communication, with a focus on how these practices intersect and transform each other against the backdrop of the cascading COVID-19 crisis. The contributions in the book offer empirical case studies as well as personal reflections on the topic, illuminating a broad range of themes such as knowledge translation, crisis communications, language policies, cyberpolitics and digital platformization. Together they demonstrate the vital role of translation in the trust-based construction of global public health discourses, while accounting for the new medialities that are reshaping the conception, experience and critique of translation in response to the cultural, political and ecological challenges in the post-pandemic world. Written by leading scholars in translation studies, media studies and literary studies, this volume sets to open up new conversations among these fields in relation to the global pandemic and its aftermath. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.