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"This volume comprises 27 chapters focused on the design and execution of employee survey programs. These chapters reflect the latest advances in technology and analytics, and reflect a pervasive emphasis on driving organizational performance and effectiveness. The individual chapters represent the full range of survey-related topics, including design, administration, analysis, feedback, and action taking. The latest methodological trends and capabilities are discussed including computational linguistics, applications of artificial intelligence, and the use of qualitative methods such as focus groups. Extending beyond traditional employee surveys, contributions include the role of passive data collection as an alternative or supplement in a comprehensive employee listening system. Unique contextual factors are discussed including the use of surveys in a unionized environment. Individual contributions also reflect increasing stakeholder concerns for the protection of privacy among other ethical considerations. Finally, significant clarifications to the literature are provided on the use of surveys for measuring organization culture, strategic climate and employee engagement"--
Professional practice in the design and execution of employee survey programs has evolved tremendously over the past decade. Advances in technology and enthusiastic new interest in talent analytics have combined to create an exciting space with a good deal of innovation along methodological lines, matched by renewed interest in the strategic role of surveys and sensing for improving organizational effectiveness. Providing solid grounding in the basic issues of content development, interpreting results, and driving action, this book also addresses cutting-edge topics in the area of survey analytics (including applications of computational linguistics and artificial intelligence). Significant emphasis is given to ethical issues which are particularly salient given the zeitgeist for ensuring the protection of data and the privacy of survey respondents. The book is appropriate for use in advanced graduate level courses in survey research and will be a valuable shelf resource for survey practitioners whether trained formally in I-O psychology or other areas of organizational science.
Contains instructions for conducting a professional employee survey, as well as 700 questionnaire items to choose from. The items are presented in 18 dimensions and 82 sub-dimensions or themes. This second edition includes questionnaire items, case studies and anecdotes, and also keys for identifying the correct survey for your situation.
These new publications have what human resources professionals need to know about employee surveys ? whether they plan to do the surveys in-house or work with an outside vendor. The first volume, ?Employee Surveys: Practical and Proven Methods, Samples, Examples? is filled with methods and examples from real-world surveys done by organizations of all sizes and types. The second volume, ?Employee Survey Question Guidebook,? brings you 650 tried-and-true questionnaire items from employee surveys developed by Performance Programs, Inc. Using the instructions supplied in the book, you can select questionnaire items, or create your own items, and develop an employee survey.
Organizational surveys are widely recognized as a powerful tool for measuring and improving employee commitment. If poorly designed and administered, however, they can create disappointment and cynicism. There are many excellent books on sampling methodology and statistical analysis, but little has been written so far for those responsible for designing and implementing surveys in organizations. Now Allan H Church and Janine Waclawski have drawn on their extensive experience in this field to develop a seven-step model covering the entire process, from initiation to final evaluation. They explain in detail how to devise and administer different types of organizational surveys, leading the reader systematically through the various stages involved. Their text is supported throughout by examples, specimen documentation, work sheets and case studies from a variety of organizational settings. They pay particular attention to the political and human sensitivities concerned and show how to surmount the many potential barriers to a successful outcome. Designing and Using Organizational Surveys is a highly practical guide to one of the most effective methods available for organizational diagnosis and change.
This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement.
If you need an employee questionnaire, the second edition of the "Employee Survey Question Guidebook" is unique among references for the Human Resources profession. It places 700 field-tested employee survey questions at your fingertips, organized in 18 dimensions and 82 themes. These questions have been used by hundreds of organizations and many have industry norms, which are available from the publisher. In addition, the book's index guides you quickly to questionnaire topics based on the organizational symptoms you wish to research. As a result, you will increase the accuracy of your survey and greatly reduce development time. The dimensions are based on widely recognized building blocks of organizational effectiveness. They include: business culture and climate; business structure; career; co-workers; commitment; compensation; human resources functions; job content; job security; manager/supervisor; overall satisfaction; performance management; recognition; resources; senior management; training; work-life balance; working environment and safety. The Guidebook's companion volume, "Employee Surveys: Practical and Proven Methods, Samples, Examples," follows the survey process from start to finish, describing myriad situations employers may not expect or know how to manage. Filled with examples from real-world surveys done by organizations of all sizes and types, it contains many sample forms, agendas, letters and more. Together, these two volumes give Human Resource professionals an unprecedented level of independence in performing employee surveys.
Data, Methods and Theory in the Organizational Sciences explores the long-term evolution and changing relationships between data, methods, and theory in the organizational sciences. In the last 50 years, theory has come to dominate research and scholarship in these fields, yet the emergence of big data, as well as the increasing use of archival data sets and meta-analytic methods to test empirical hypotheses, has upset this order. This volume examines the evolving relationship between data, methods, and theory and suggests new ways of thinking about the role of each in the development and presentation of research in organizations. This volume utilizes the latest thinking from experts in a wide range of fields on the topics of data, methods, and theory and uses this knowledge to explore the ways in which behavior in organizations has been studied. This volume also argues that the current focus on theory is both unhealthy for the field and unsustainable, and it provides more successful ways theory can be used to support and structure research, and demonstrates the most effective techniques for analyzing and making sense of data. This is an essential resource for researchers, professionals, and educators who are looking to rethink their current approaches to research, and who are interested in creating more useful and more interpretable research in the organizational sciences.
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Employee surveys represent an established tool for many executives and HR professionals alike. However, there is often a lack of orientation when it comes to interpreting the results. What does a certain result mean? The same number can be excellent, good, aver-age, bad or even alarming. This is where this book comes in. It offers background information on all es-sential dimensions of a survey and provides concrete advice on interpretation. This makes it a valuable aid for all those who have to work practically with em-ployee survey results.