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Emotions have widespread effects in organizations and underlie a broad range of dynamics in organizations. This volume explores the role that emotion plays in such diverse organizational phenomena as entrepreneurship, change, service failure, and creativity.
This volume contributes to the ongoing study of the forces that shape the functioning of individual interpersonal workplace relationships, and it demonstrates the complex interplay between emotion, cognitive processes, brain functioning and contextual factors at multiple levels of workplace life.
Research on Emotion in Organizations is the publication of the Emonet listserv http://www.emotionsnet.org, which hosts the biennial International Conference on Emotion and Worklife. Chapters in the series include a selection of peer-reviewed papers from the conference, together with invited chapters by leading scholars in the field of emotion in o
Emotional expressions are omnipresent, but how do they influence us? This book highlights the pervasive interpersonal effects of emotions.
`This is an insightful book... offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical′ - Profbooks.com Reviews This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interviews, confessions, ethnographies and observations the way feeling and emotion lie at the heart of organizational functioning.
This book takes a fresh perspective to acquisition research, focusing on employee emotions. It builds on the human-centric approach to mergers and acquisitions, where previous literature has concluded that emotions are important, yet few studies have explored them in depth. To fill the gap, this book takes emotion research in organizations as its starting point, exploring what emotions are, how they emerge, and how they influence organizational contexts, such as acquisitions. Whereas previous acquisition literature has concluded that emotions are most often negative and lead to complications, this book shows how emotions can become a positive force driving post-acquisition change and unification. This book combines multidisciplinary theoretical insights with practical real-world case studies to provide detailed analysis and approachable findings that will appeal to academics and practitioners alike.
Affect and Emotion includes a variety of chapters by some of the most prominent scholars in the area of emotions and leadership, as well as chapters by rising stars. These chapters chart the direction of future research in affect and leadership in four main areas. First, several of these chapters make a convincing argument that leaders use emotional labor and other forms of emotional displays to influence followers and team members. Leaders may use emotional labor to manage relational identities, or to create favorable impressions on followers and to create trust. Leaders' active emotional displays increase vision related performance and perception of transformational leadership. Second, one chapter reveals how emotions play an important role in leadership at every level, from within-person to organization-wide leadership. Leader's emotional labor plays an important role in several of these levels, with the exact method of performing emotional labor varying by level. A second chapter also examines levels of leadership, with a particular examination of the effects of leader emotional labor on close and distant leadership. Third, several of the chapters examine emotions from the authentic leadership and positive leadership perspectives, and two of these chapters focus on how psychological capital and authentic leadership skills help leaders be resilient and overcome obstacles. Fourth, two of the chapters show the role of affect and friendship ties to leadership research. One of these chapters examines the need to develop psychometrically sound measures of affect and friendship, whereas the other develops a model of how affect influences social network ties and informal leadership emergence. Taken together, these chapters illustrate four important research trends in emotions and leadership that are likely to grow in importance in the coming years.
Critical to the success of any organization is a characteristic called dynamism. Exactly the opposite of anhedonia, or listlessness, dynamism is identified with intensity, enthusiasm, and motivation, qualities that enable people in organizations to get things done. Psychologist Wayne Pace clarifies the meaning of dynamism and its various roles in organizational functioning, provides ways to enhance and measure it, and introduces to human resource professionals a new model of career progression based upon it. Better grounded in scientific principles and data than other books dealing with topics like vitality and enthusiasm and written in a direct, positive, credible, and easy to grasp style, Pace's book covers an unusually wide range of topics--from work systems to language and interpersonal style, to modes of thinking, to mindsets--all of which he sees as dimensions of organizational dynamism and all of which play crucial roles in saving the organization from anhedonia. He makes clear that we cannot design work systems that alone will compel outstanding performance. Instead, we must find ways to release the power of individual workers themselves. His book shows why work systems are so detrimental to enthusiasm and what can be done to reverse their effects. The result is an essential explication for human resource and organizational development specialists and an enlightening introduction for top management everywhere. Pace develops his ideas from a theory of credibility consisting of three dimensions: expertise or competence, trust or confidence, and dynamism or enthusiasm. Focusing his attention on the latter, he explores the underlying mindsets that affect decisions to devote energy to work. He introduces new practices, such as Altra Teams, E-prime language, and Natural Work Goals and explores the mental sets and perceptions that workers have, things that affect the amount of energy, enthusiasm, and vigor they can devote to doing their work. He goes on to explain four work perceptions--performance, opportunity, fulfillment, and expectations or aspirations--which he identifies as basic to the way modern workers approach their tasks. Not only does his book offer a theory and explanation of dynamism, but it also provides concrete instruments to measure it and how well it is developing in your own organization. He then introduces the concepts of organizational learning and learning organizations, and closes with a chapter containing incidents, cases, and personal reports that show how other organizations actually can--and do--release dynamism in their own work settings.
Volume 18 of Research on Emotion in Organizations follows the theme of Emotions during Times of Disruption, contending that emotions and other affect related concepts represent keys to understanding the phenomena of disruption in organizations more fully.
Work, Postmodernism and Organization provides a wide-ranging and very accessible introduction to postmodern theory and its relevance for the cultural world of the work organization. The book provides a critical review of the debates that have shaped organization theory over the past decade, making clear the meaning and significance of postmodern ideas for contemporary organization theory and practice. Work, Postmodernism and Organization will provide valuable material to advanced undergraduate and postgraduate students of organization theory, organizational behaviour, industrial sociology, and more general business, management and sociology courses.