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Managing the human side of work Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it’s not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you’ll learn how to: Determine your emotional intelligence strengths and weaknesses Understand and manage your emotional reactions Deal with difficult people Make smarter decisions Bounce back from tough times Help your team develop emotional intelligence Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Boost Emotional Intelligence in any situation to achieve exceptional results for any organisation As organisations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Emotional Intelligence in the workplace—including the five key concepts of self-awareness, self-regulation, empathy, social skills and motivation—is defined as your ability to identify and manage your personal emotions and the emotions of your colleagues and co-workers. Emotional Intelligence is in high demand and is expected to become an essential component of success in the future of work. Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership is designed to help you master EI and empower you to achieve the very best outcome for everyone in your organisation. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results. Amy Jacobson, an experienced EI specialist, leadership trainer and coach, shares the tools, methodologies, concepts and actions that increase EI in any situation. Packed with real-life examples and case studies, insightful questions, and useful diagrams to create action, this must-have guide: Offers a powerful 5-part methodology—Own It, Face It, Feel It, Ask It, and Drive It—to help you understand and immediately implement Emotional Intelligence principles in both your personal and professional life Increases your Emotional Intelligence in the workplace to enable you to inspire and energise staff, support empathy and self-awareness, and drive high levels of performance Improves the way you handle high pressure environments, manage challenging situations, and interact with people with different communication styles Helps you solve difficult problems in the workplace such as loss of purpose and engagement, cultural issues, poor communication, and low productivity Provides concrete steps for eliminating negative behaviors and for owning the role you play, your impact on others, and the decisions and choices you make Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership is an indispensable book for anyone interacting with others in the workplace, especially those with leadership roles such as senior executives, board members, department heads, managers and supervisors.
Tap the power of emotional intelligence and watch school-wide achievement soar "Bringing all this information together in one spot is quite a contribution. There isn't too much research or theory here, but lots
Employing exercises, self-tests, case studies, and step-by-step instructions, Segal shows readers how to listen to their intuition and their body's messages, make those signals part of their decision-making process, and thus realize the full benefit of their emotional resources. "Unlike so many parenting books full of generalizations, this title includes specific ideas for games, projects, and even computer games. Highly recommended for all parenting collections." - Library Journal
The way emotions are handled by the individual and by others is central to the success of learning. Teaching with Emotional Intelligence shows how to manage this influential but neglected area of learning. Taking the reader step by step through the learning process and looking at the relationship from the perspectives of both the teacher and the learner, this book will help the reader to: * plan the emotional environment * learn how to relate to learners * listen to learners effectively * read and respond to the feelings of individuals and groups * develop self-awareness as a teacher * recognize prejudices and preferences in oneself * improve non-verbal communication. Featuring lots of activities, checklists and points for deeper reflection, the guidance in this book will help teachers encourage their learners to become more engaged, creative and motivated.
The explosion of research on emotional intelligence (EI) in the past decade has provided increasing evidence that EI can be measured reliably and can be useful in predicting important outcomes, such as managerial effectiveness and relationship quality. Naturally, people are now asking, "So, how does one improve EI?". Applying Emotional Intelligence collects the most important programs focused on that idea, and enquires of their originators, "What do you do?", "Why do you do it?", and, "What is the evidence for your approach?". The emphasis of the book is applied, in that it provides and contrasts concrete examples of what we do in our interventions in a wide variety of situations. The chapters present descriptions of programs, including specific activities and exercises that influence emotional knowledge and social effectiveness more generally. While practical in its focus, this book also discusses the theoretical bases for these approaches. These are new programs with outcomes that are now beginning to be studied. The book presents the most important and recent research findings that examine the efficacy of these programs. Applying Emotional Intelligence is a "must-read" for anyone interested in EI and its application. This book will be of interest to researchers conducting EI intervention research, as well as a wide variety of practitioners, including those interested in developing EI in organizations, health areas, clinical populations, and school-age settings. Finally, the book is designed to be relevant to the reader's own life, encouraging the reader to consider how the programs and the exercises might impact his or her personality and outlook, as well as contribute to the development of those who have themselves participated in the programs.
Put your child on the path to success! A child's emotional intelligence has been shown to be one of the strongest factors in whether or not that child will be successful later in life. A child with high emotional intelligence (EQ) has good self-control, resilience, and empathy--all factors that help build a foundation for a more grounded, satisfying, and successful life. With The Everything Parent's Guide to Emotional Intelligence in Children, you will learn how to help your child: Improve academic achievement and behavior. Achieve mindfulness. Understand emotions. Empathize with others. Improve self-confidence. Build inner resilience. This hands-on guide shows you exactly how to promote core EQ skills in your child and provides you with all you need to help your children achieve their greatest potential.
'While emphasising caring for others, this book also place great importance on the practitioner caring for and developing themselves. Contemporary care environments place high demands upon students and practitioners of all disciplines. We want practitioners to do more than simply survive these environments, we want practitioners to thrive and feel enabled to lead themselves and others.' John Hurley and Paul Linsley, in the Preface Emotional intelligence is centred in self-awareness, empathy and leadership, as well as communication, relatedness and personal resilience. This book adopts a fresh approach to personal and professional development in healthcare by applying emotional intelligence to a range of clinical and educational contexts..This practical, user-friendly guide engages the reader on both an emotional and a cognitive level, offering an energising way for healthcare professionals to work more effectively as individuals and as part of a team. The activities provided are thought-provoking for personal study and ideal for session planning in larger groups. Emotional Intelligence in Health and Social Care is recommended for all educators and students of medicine, nursing, social care and the Allied Health Professions. When I began my professional training over forty years ago the curriculum paid no attention to the 'stuff' of the 'emotions'. However, when faced with the confusion of real people, and the uncertainty of decision making, I - like everyone else - had to draw on my emotions; feeling my way towards a different kind of knowledge. A book like this might have helped me come to a different understanding of what I needed to do to help myself to coexist with, work alongside and help others. From the Foreword by Phil Barker
Become Emotionally Smarter with a Practical Approach! Emotional intelligence has been a buzzword in the personal growth industry and in high-level corporate recruitment strategies since 1995, when Daniel Goleman used the term for his book title and topic. As we would say today, his use of it "went viral" immediately, in the world of business and mental health in particular. Often abbreviated as "EQ", emotional intelligence is the personal ability you have to recognize and label your own emotions and feelings, and to use this information to steer your thinking and behavior in the desired direction. Whether you are looking to climb the career ladder with ease, thrive during social events or simply feel more at peace with yourself, a well-developed EQ is absolutely critical. During the course of this book, we will take a look at the current knowledge surrounding the subject, as well as how you can vastly improve your own emotional intelligence with a series of simple, practical exercises. You will learn about: - How to observe and analyze your emotions at any given moment. - How to connect more easily with people and build strong and lasting relationships. - How your body reacts to your various emotional states. - How to release unwanted and potentially destructive emotions. - "Thought traps" and how to deal with them. - Mindfulness and its role in developing EQ. - How to improve your EQ in everyday environments. - How having a higher emotional intelligence will benefit your life. And more!
David Boddy, head of St James Senior Boys School in Surrey, draws on his 30-year passion for philosophy and meditation to inspire heads and aspiring heads to manage the enormous mental and emotional challenges of the job, while still reaching for the best in all around them. 'I sense we are arriving at a new phase in our schools, one where we value people less for the results they achieve - important though that is - than for their humanity. I cannot recommend Boddy's book too highly.' --Anthony Seldon, Master of Wellington College